Ask for help for my K3 problem

[ba5au_liuhu]

I have a problem with my K3, and send emails to  K3support(at)elecraft.com and support(at)elecraft.com, but get no answers.
Should i send email to any other address ? or should i post the problem here? or maybe just wait ?
Ask for help.
thank you

From ba5au
ba5au(at)126.com