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Buying a K3 in the UK?

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Chris Wilson

Buying a K3 in the UK?

28/05/2012 17:03

Does Elecraft have a UK re-seller of the K3 range please? Thanks.

--
Best Regards,
Chris Wilson.
mailto: [hidden email]

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Andy McMullin

Re: Buying a K3 in the UK?

Chris,

They do now! I received a tweet from Waters and Stanton yesterday saying they were now resellers. See http://blog.wsplc.com/?p=519

Excellent news for the UK

--
Regards
Andy, G8TQH
http://www.rickham.net/

On 28 May 2012, at 17:04, Chris Wilson wrote:

>
>
> 28/05/2012 17:03
>
> Does Elecraft have a UK re-seller of the K3 range please? Thanks.
>
> --
> Best Regards,
> Chris Wilson.
> mailto: [hidden email]
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
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M0XDF

Re: Buying a K3 in the UK?

Only if they sell as cheaply as Elecraft, taking into account the exchange rate (I got my K3 at $2/£) and UPS delivery!
73 de David, M0XDF (K3 #174, P3 #108)
--
If you must play, decide on three things at the start: the rules of the
game, the stakes, and the quitting time. -Chinese Proverb

On 28 May 2012, at 18:56, Andy McMullin wrote:

> Chris,
>
> They do now! I received a tweet from Waters and Stanton yesterday saying they were now resellers. See http://blog.wsplc.com/?p=519
>
> Excellent news for the UK
>
> --
> Regards
> Andy, G8TQH
> http://www.rickham.net/
>
>
> On 28 May 2012, at 17:04, Chris Wilson wrote:
>
>>
>>
>> 28/05/2012 17:03
>>
>> Does Elecraft have a UK re-seller of the K3 range please? Thanks.

Geoffrey Downs-3

Re: Buying a K3 in the UK?

In reply to this post by Andy McMullin

It's not necessarily excellent news for the UK. I for one would prefer to
continue dealing with Elecraft rather than a general amateur radio reseller
who is unlikely to be able to provide the high standard of technical and
customer service that Elecraft provide. I am worried by that word
"exclusive" in the Waters and Stanton announcement. I sincerely hope that it
will not preclude UK customers who choose to do so from dealing direct with
Elecraft like we have always done.

Perhaps Elecraft could clarify?

73 to all

Geoff
G3UCK

-----Original Message-----
From: Andy McMullin
Chris,

They do now! I received a tweet from Waters and Stanton yesterday saying
they were now resellers. See http://blog.wsplc.com/?p=519

Excellent news for the UK

--
Regards
Andy, G8TQH
http://www.rickham.net/

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David Cutter

Re: Buying a K3 in the UK?

I expect $ prices to appear as £. I'd rather deal direct, certainly on
high-value items.

David
G3UNA

On 29/05/2012 08:56, Geoffrey Downs wrote:

Stephen G4SJP

Re: Buying a K3 in the UK?

I whole-heartedly agree. If exclusive it would be a slippery slope for
Elecraft.

73 Stephen G4SJP

On 29 May 2012 11:13, David Cutter <[hidden email]> wrote:

> I expect $ prices to appear as £. I'd rather deal direct, certainly on
> high-value items.
>
> David
> G3UNA
>
>
> On 29/05/2012 08:56, Geoffrey Downs wrote:
> > It's not necessarily excellent news for the UK. I for one would prefer to
> > continue dealing with Elecraft rather than a general amateur radio
> reseller
> > who is unlikely to be able to provide the high standard of technical and
> > customer service that Elecraft provide. I am worried by that word
> > "exclusive" in the Waters and Stanton announcement. I sincerely hope
> that it
> > will not preclude UK customers who choose to do so from dealing direct
> with
> > Elecraft like we have always done.
> >
> > Perhaps Elecraft could clarify?
> >
> > 73 to all
> >
> > Geoff
> > G3UCK
> >
> > -----Original Message-----
> > From: Andy McMullin
> > Chris,
> >
> > They do now! I received a tweet from Waters and Stanton yesterday saying
> > they were now resellers. See http://blog.wsplc.com/?p=519
> >
> > Excellent news for the UK
> >
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
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Deni F5VJC

Re: Buying a K3 in the UK?

In reply to this post by David Cutter

I too would certainly prefer to deal direct with Elecraft in the US.

As a long time customer I have found their service and attention to
detail is second to none.

Deni
F5VJC, G3SKN, GM3SKN

On 29 May 2012 12:13, David Cutter <[hidden email]> wrote:

> I expect $ prices to appear as £. I'd rather deal direct, certainly on
> high-value items.
>
> David
> G3UNA
>
>
> On 29/05/2012 08:56, Geoffrey Downs wrote:
>> It's not necessarily excellent news for the UK. I for one would prefer to
>> continue dealing with Elecraft rather than a general amateur radio reseller
>> who is unlikely to be able to provide the high standard of technical and
>> customer service that Elecraft provide. I am worried by that word
>> "exclusive" in the Waters and Stanton announcement. I sincerely hope that it
>> will not preclude UK customers who choose to do so from dealing direct with
>> Elecraft like we have always done.
>>
>> Perhaps Elecraft could clarify?
>>
>> 73 to all
>>
>> Geoff
>> G3UCK
>>
>> -----Original Message-----
>> From: Andy McMullin
>> Chris,
>>
>> They do now! I received a tweet from Waters and Stanton yesterday saying
>> they were now resellers. See http://blog.wsplc.com/?p=519
>>
>> Excellent news for the UK
>>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html

Gary Gregory

Re: Buying a K3 in the UK?

In reply to this post by Geoffrey Downs-3

*Same for VK

gary
*
On 29 May 2012 18:56, Geoffrey Downs <[hidden email]> wrote:

> It's not necessarily excellent news for the UK. I for one would prefer to
> continue dealing with Elecraft rather than a general amateur radio reseller
> who is unlikely to be able to provide the high standard of technical and
> customer service that Elecraft provide. I am worried by that word
> "exclusive" in the Waters and Stanton announcement. I sincerely hope that
> it
> will not preclude UK customers who choose to do so from dealing direct with
> Elecraft like we have always done.
>
> Perhaps Elecraft could clarify?
>
> 73 to all
>
> Geoff
> G3UCK
>
> -----Original Message-----
> From: Andy McMullin
> Chris,
>
> They do now! I received a tweet from Waters and Stanton yesterday saying
> they were now resellers. See http://blog.wsplc.com/?p=519
>
> Excellent news for the UK
>
> --
> Regards
> Andy, G8TQH
> http://www.rickham.net/
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
>

--
Gary
VK4FD - Motorhome Mobile
Elecraft Equipment
K3 #679, KPA-500 #018 KAT-500#??
Living the dream!!!
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David Pratt

Re: Buying a K3 in the UK?

In reply to this post by Geoffrey Downs-3

Hear, hear. Dealings and service from Waters and Stanton leave a lot to
be desired :-(

73 de David G4DMP

In a recent message, Geoffrey Downs <[hidden email]> writes
>It's not necessarily excellent news for the UK. I for one would prefer to
>continue dealing with Elecraft rather than a general amateur radio reseller
>who is unlikely to be able to provide the high standard of technical and
>customer service that Elecraft provide. I am worried by that word
>"exclusive" in the Waters and Stanton announcement. I sincerely hope that it
>will not preclude UK customers who choose to do so from dealing direct with
>Elecraft like we have always done.
--
+ - - - - - - - - - - - - - - - - +
| David M Pratt, Kippax, Leeds. |
| Website: http://www.g4dmp.co.uk |
+ - - - - - - - - - - - - - - - - +

______________________________________________________________
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Gary Gregory

Re: Buying a K3 in the UK?

*David,

Seems like it is a common issue with dealers.

Dealers in VK seem to spend an inordinate amount of time rubbishing each
other and very little with regard to customer service.

In fact, none of the 'authorised' resellers have repair facilities
in-house. You get told to send it to the manufacturer and for this they
charge you a premium to buy the gear.

I will not deal with any of the VK resellers now, been there, done that. I
was a dealer myself, won't do that again either.

Do Ten Tec still deal direct even if they have a dealer in the area/country?

I think the option to deal direct must remain without any detrimental
effect on the customer. It should remain 'our' choice, if the reseller
wants to be one, then that is their decision but they should be aware that
customers have the right to deal direct.

I would like to see a "Parts" person in VK. My thought is to have a
"Repository" in country and if instructed by Support, parts are sent to to
the customer from inside the country. This would speed up delivery of parts
after the issue is identified. No need for a reseller which will only add
to the cost of equipment with very little if any advantage gained.

73's
Gary
*
On 29 May 2012 21:42, David Pratt <[hidden email]> wrote:

> Hear, hear. Dealings and service from Waters and Stanton leave a lot to
> be desired :-(
>
> 73 de David G4DMP
>
> In a recent message, Geoffrey Downs <[hidden email]> writes
> >It's not necessarily excellent news for the UK. I for one would prefer to
> >continue dealing with Elecraft rather than a general amateur radio
> reseller
> >who is unlikely to be able to provide the high standard of technical and
> >customer service that Elecraft provide. I am worried by that word
> >"exclusive" in the Waters and Stanton announcement. I sincerely hope that
> it
> >will not preclude UK customers who choose to do so from dealing direct
> with
> >Elecraft like we have always done.
> --
> + - - - - - - - - - - - - - - - - +
> | David M Pratt, Kippax, Leeds. |
> | Website: http://www.g4dmp.co.uk |
> + - - - - - - - - - - - - - - - - +
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
>

Joe Subich, W4TV-4

Re: Buying a K3 in the UK?

> I would like to see a "Parts" person in VK. My thought is to have a
> "Repository" in country and if instructed by Support, parts are sent
> to to the customer from inside the country. This would speed up
> delivery of parts after the issue is identified.

In general establishing a "parts depot" in each country (or common
trading block) would be a very expensive proposition. While doing so
for a large block like the EU might make sense doing so on a single
country basis or even a small block like ANZAC is far too capital
intensive to be justified.

73,

... Joe, W4TV

On 5/29/2012 8:17 AM, Gary Gregory wrote:

> *David,
>
> Seems like it is a common issue with dealers.
>
> Dealers in VK seem to spend an inordinate amount of time rubbishing each
> other and very little with regard to customer service.
>
> In fact, none of the 'authorised' resellers have repair facilities
> in-house. You get told to send it to the manufacturer and for this they
> charge you a premium to buy the gear.
>
> I will not deal with any of the VK resellers now, been there, done that. I
> was a dealer myself, won't do that again either.
>
> Do Ten Tec still deal direct even if they have a dealer in the area/country?
>
> I think the option to deal direct must remain without any detrimental
> effect on the customer. It should remain 'our' choice, if the reseller
> wants to be one, then that is their decision but they should be aware that
> customers have the right to deal direct.
>
> I would like to see a "Parts" person in VK. My thought is to have a
> "Repository" in country and if instructed by Support, parts are sent to to
> the customer from inside the country. This would speed up delivery of parts
> after the issue is identified. No need for a reseller which will only add
> to the cost of equipment with very little if any advantage gained.
>
> 73's
> Gary
> *
> On 29 May 2012 21:42, David Pratt<[hidden email]> wrote:
>
>> Hear, hear. Dealings and service from Waters and Stanton leave a lot to
>> be desired :-(
>>
>> 73 de David G4DMP
>>
>> In a recent message, Geoffrey Downs<[hidden email]> writes
>>> It's not necessarily excellent news for the UK. I for one would prefer to
>>> continue dealing with Elecraft rather than a general amateur radio
>> reseller
>>> who is unlikely to be able to provide the high standard of technical and
>>> customer service that Elecraft provide. I am worried by that word
>>> "exclusive" in the Waters and Stanton announcement. I sincerely hope that
>> it
>>> will not preclude UK customers who choose to do so from dealing direct
>> with
>>> Elecraft like we have always done.
>> --
>> + - - - - - - - - - - - - - - - - +
>> | David M Pratt, Kippax, Leeds. |
>> | Website: http://www.g4dmp.co.uk |
>> + - - - - - - - - - - - - - - - - +
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>>
>
>
>

Geoffrey Mackenzie-Kennedy-3

Re: Buying a K3 in the UK?

In reply to this post by Geoffrey Downs-3

Geoff,

Even if W&S did know that someone in the UK was dealing with Elecraft
directly, I very much doubt that W&S could or would want to do anything to
prevent that person from doing so.

My understanding of "exclusive" in this context, is that W&S have been
chosen/ asked/ appointed by Elecraft to be the sole dealer in the UK selling
Elecraft's products. If Elecraft have not done this, then "exclusive" IMHO
should not have appeared in the announcement.

73,

Geoff
LX2AO

On May 29, 2012 at 10:56 AM, Geoffrey Downs G3UCK wrote:

> It's not necessarily excellent news for the UK. I for one would prefer to
> continue dealing with Elecraft rather than a general amateur radio
> reseller
> who is unlikely to be able to provide the high standard of technical and
> customer service that Elecraft provide. I am worried by that word
> "exclusive" in the Waters and Stanton announcement. I sincerely hope that
> it
> will not preclude UK customers who choose to do so from dealing direct
> with
> Elecraft like we have always done.
>
> Perhaps Elecraft could clarify?
>
> 73 to all
>
> Geoff
> G3UCK

Eric Swartz - WA6HHQ

Re: Buying a K3 in the UK?

Administrator

In reply to this post by Geoffrey Downs-3

You can still buy direct worldwide from Elecraft as you have done
before. No change in that area.

Like our distributors in Germany, Italy and Japan, you can buy direct
from Elecraft or from them as you desire.

73, Eric

Eric
---
www.elecraft.com

On 5/29/2012 1:56 AM, Geoffrey Downs wrote:

Eric Swartz - WA6HHQ

Re: Buying a K3 in the UK?

Administrator

In reply to this post by Geoffrey Mackenzie-Kennedy-3

Correct. they are the only Elecraft reseller in the UK.

As always, you can also buy direct from Elecraft.

73,

Eric
---
www.elecraft.com

On 5/29/2012 6:57 AM, Geoffrey Mackenzie-Kennedy wrote:

> Geoff,
>
> Even if W&S did know that someone in the UK was dealing with Elecraft
> directly, I very much doubt that W&S could or would want to do anything to
> prevent that person from doing so.
>
> My understanding of "exclusive" in this context, is that W&S have been
> chosen/ asked/ appointed by Elecraft to be the sole dealer in the UK selling
> Elecraft's products. If Elecraft have not done this, then "exclusive" IMHO
> should not have appeared in the announcement.
>
> 73,
>
> Geoff
> LX2AO
>
>
> On May 29, 2012 at 10:56 AM, Geoffrey Downs G3UCK wrote:
>
>
>> It's not necessarily excellent news for the UK. I for one would prefer to
>> continue dealing with Elecraft rather than a general amateur radio
>> reseller
>> who is unlikely to be able to provide the high standard of technical and
>> customer service that Elecraft provide. I am worried by that word
>> "exclusive" in the Waters and Stanton announcement. I sincerely hope that
>> it
>> will not preclude UK customers who choose to do so from dealing direct
>> with
>> Elecraft like we have always done.
>>
>> Perhaps Elecraft could clarify?
>>
>> 73 to all
>>
>> Geoff
>> G3UCK
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html

John Shaw

Re: Buying a K3 in the UK?

In reply to this post by Joe Subich, W4TV-4

I see Joe mentioned ANZAC. Take note Elecraft having a agent in Australia
is absolutely no advantage to New Zealand. SteppIR did this, what an
absolute disaster and the beginning of the end for SteppIR who were a great
company to deal with direct. I'm defiantly in the group of continue to deal
direct.

73 John ZL1BYZ.

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Joe Subich, W4TV
Sent: Wednesday, 30 May 2012 00:44
To: [hidden email]
Subject: Re: [Elecraft] Buying a K3 in the UK?

> I would like to see a "Parts" person in VK. My thought is to have a
> "Repository" in country and if instructed by Support, parts are sent
> to to the customer from inside the country. This would speed up
> delivery of parts after the issue is identified.

In general establishing a "parts depot" in each country (or common trading
block) would be a very expensive proposition. While doing so for a large
block like the EU might make sense doing so on a single country basis or
even a small block like ANZAC is far too capital intensive to be justified.

73,

... Joe, W4TV

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
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Thomas Horsten

Re: Buying a K3 in the UK?

I'm also going to keep dealing direct with Elecraft, although I'll keep an
eye on the prices from W&S. But think about it this way, Elecraft starting
to have regional distributors around the world is enabling them to grow
much bigger because they can reach a more mainstream market segment who are
not comfortable with buying online from abroad.

The more money Elecraft is making from its existing products, the more
people Wayne and Eric can hire to help them make even more great Elecraft
products.

73, Thomas M0TRN

On 29 May 2012 20:20, John Shaw <[hidden email]> wrote:

> I see Joe mentioned ANZAC. Take note Elecraft having a agent in Australia
> is absolutely no advantage to New Zealand. SteppIR did this, what an
> absolute disaster and the beginning of the end for SteppIR who were a great
> company to deal with direct. I'm defiantly in the group of continue to
> deal
> direct.
>
> 73 John ZL1BYZ.
>
> -----Original Message-----
> From: [hidden email]
> [mailto:[hidden email]] On Behalf Of Joe Subich, W4TV
> Sent: Wednesday, 30 May 2012 00:44
> To: [hidden email]
> Subject: Re: [Elecraft] Buying a K3 in the UK?
>
>
> > I would like to see a "Parts" person in VK. My thought is to have a
> > "Repository" in country and if instructed by Support, parts are sent
> > to to the customer from inside the country. This would speed up
> > delivery of parts after the issue is identified.
>
> In general establishing a "parts depot" in each country (or common trading
> block) would be a very expensive proposition. While doing so for a large
> block like the EU might make sense doing so on a single country basis or
> even a small block like ANZAC is far too capital intensive to be justified.
>
> 73,
>
> ... Joe, W4TV
>
>
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
>

picmaster

Re: Buying a K3 in the UK?

In reply to this post by Chris Wilson

Dave,

I totally agree - there's some unexplainable magic to me that when being converted from US to EU,
prices somehow keep their numerical values (while at the same time currency is changed). This is
valid for whole EU, not just UK.

And just because I don't like the reseller prices (and I don't understand their "added value"), I prefer
to deal directly with Elecraft - they're good enough for me :).

----- Цитат от David Cutter ([hidden email]), на 29.05.2012 в 13:13 -----
I expect $ prices to appear as £. I'd rather deal direct, certainly on
high-value items.

David
G3UNA

-------------------------------------
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Ian Greenshields

Re: Buying a K3 in the UK?

In reply to this post by Chris Wilson

A local dealer has to add value to his service. And if a customer does
not want that particular service, he should not be forced to buy it.

I have always purchased directly from Elecraft and have never had the
slightest problem. On the contrary, they have always provided a
splendid service.

It is good news if W&S becomes an Elecraft dealer as it provides a
local service to customers who may not want to deal with the perceived
hassle of importing from the US. It is very bad news if those who wish
to deal directly with Elecraft are prevented from doing so.

It's about choice and, dare I say it, a free market. I trust Elecraft
to continue to give us the choice!

73 Ian G4FSU
--

Geoff,

Even if W&S did know that someone in the UK was dealing with Elecraft
directly, I very much doubt that W&S could or would want to do anything to
prevent that person from doing so.

My understanding of "exclusive" in this context, is that W&S have been
chosen/ asked/ appointed by Elecraft to be the sole dealer in the UK selling
Elecraft's products. If Elecraft have not done this, then "exclusive" IMHO
should not have appeared in the announcement.

73,

Geoff
LX2AO

On May 29, 2012 at 10:56 AM, Geoffrey Downs G3UCK wrote:

ha4zd

Buying a KX3 in the UK?

Price will be a major factor, and of course the additional service. UK
is very expensive for us on other goods, even w/o customs duty and VAT
in Eu. Kit prices may be competitive. We will see. Hard to beat Elecraft.

73'

István Szabó
HA4ZD

>> It's not necessarily excellent news for the UK. I for one would prefer to
>> continue dealing with Elecraft rather than a general amateur radio
>> reseller
>> who is unlikely to be able to provide the high standard of technical and
>> customer service that Elecraft provide. I am worried by that word
>> "exclusive" in the Waters and Stanton announcement. I sincerely hope that
>> it
>> will not preclude UK customers who choose to do so from dealing direct
>> with
>> Elecraft like we have always done.
>>
>> Perhaps Elecraft could clarify?
>>
>> 73 to all
>>
>> Geoff
>> G3UCK
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GW0ETF

Re: Buying a K3 in the UK?

In reply to this post by M0XDF

A few years back I bought a couple of KB9YIG's little SDR receiver kits (one still in use as a panadapter for my K3..). Tony was charging $15 each including shipping, and at a UK equivalent of ~£8.50 there was no VAT charged on arrival either.

Then W&S began selling them but at a price around £30 (forget exact amount). When challenged the response was convenience plus you got a cd of software which was available anyway via download. Will be interesting to see their pricing tactics of Elecraft gear.

73,

Stewart Rolfe, GW0ETF (whose K3 #145 was bought at $2 to the £....:-)

M0XDF wrote

Only if they sell as cheaply as Elecraft, taking into account the exchange rate (I got my K3 at $2/£) and UPS delivery!
73 de David, M0XDF (K3 #174, P3 #108)