Good Evening,
A sunny, warm week kept me busy outside. Lots of colors but the mild weather slowed the mushrooms. The hunters keep driving by but between the local clear cutting and the private land they're not finding anything. They need to stop following the roads along the ridges and hike into the valleys. Good cover with lots of elk and a few bear. A solar wind is due but it's already behind schedule. Tomorrow is the last weekend before the time change. I normally keep the same local time and change the UTC schedule. That change moves the 40 meter net to after dark for all of us. 20 meters is also effected because some of the country is already getting dark which changes propagation. With the solar minimum almost upon us it might be better to have both nets earlier in the day. Further thought is necessary. Please join us tomorrow on: 14050 kHz at 2200z Sunday (3 PM PDT Sunday) 7047 kHz at 0000z Monday (5 PM PDT Sunday) 73, Kevin. KD5ONS _ ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
The time changes on Nov 4th. Seems later than last Fall...
Chuck Amateur Radio, KE9UW ________________________________________ From: [hidden email] [[hidden email]] on behalf of kevinr [[hidden email]] Sent: Saturday, October 20, 2018 11:57 PM To: [hidden email] Subject: [Elecraft] Elecraft CW Net Announcement Good Evening, A sunny, warm week kept me busy outside. Lots of colors but the mild weather slowed the mushrooms. The hunters keep driving by but between the local clear cutting and the private land they're not finding anything. They need to stop following the roads along the ridges and hike into the valleys. Good cover with lots of elk and a few bear. A solar wind is due but it's already behind schedule. Tomorrow is the last weekend before the time change. I normally keep the same local time and change the UTC schedule. That change moves the 40 meter net to after dark for all of us. 20 meters is also effected because some of the country is already getting dark which changes propagation. With the solar minimum almost upon us it might be better to have both nets earlier in the day. Further thought is necessary. Please join us tomorrow on: 14050 kHz at 2200z Sunday (3 PM PDT Sunday) 7047 kHz at 0000z Monday (5 PM PDT Sunday) 73, Kevin. KD5ONS _ ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]
Chuck, KE9UW
|
The time changes just after halloween. It was moved to that date
fairly recently to try to protect the small children out on the streets trick or treating. (The big ones have always gone out after dark.) 73 Bill AE6JV On 10/21/18 at 6:06 AM, [hidden email] (hawley, charles j jr) wrote: >The time changes on Nov 4th. Seems later than last Fall... ------------------------------------------------------------------------ Bill Frantz |"Insofar as the propositions of mathematics refer to 408-356-8506 | reality, they are not certain; and insofar they are www.pwpconsult.com | certain, they do not refer to reality.” -- Einstein ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Yes... these days, the change is on the first Sunday in November... so the date will be Nov 1st to Nov 7th. Next year it'll be on the 5th. Of course, it gets bumped an extra day in leap years.
73 de Ray K2ULR KX3 #211 -----Original Message----- From: Bill Frantz <[hidden email]> To: elecraft <[hidden email]> Sent: Sun, Oct 21, 2018 9:27 am Subject: Re: [Elecraft] Elecraft CW Net Announcement The time changes just after halloween. It was moved to that date fairly recently to try to protect the small children out on the streets trick or treating. (The big ones have always gone out after dark.)73 Bill AE6JVOn 10/21/18 at 6:06 AM, [hidden email] (hawley, charles j jr) wrote:>The time changes on Nov 4th. Seems later than last Fall...------------------------------------------------------------------------Bill Frantz |"Insofar as the propositions of mathematics refer to408-356-8506 | reality, they are not certain; and insofar they arewww.pwpconsult.com | certain, they do not refer to reality.” -- Einstein______________________________________________________________Elecraft mailing listHome: http://mailman.qth.net/mailman/listinfo/elecraftHelp: http://mailman.qth.net/mmfaq.htmPost: mailto:[hidden email] list hosted by: http://www.qsl.netPlease help support this email list: http://www.qsl.net/donate.htmlMessage delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by ke9uw
Hi all.
Early into CQWW this weekend I was getting reports of extremely distorted audio from my K3s. Being mostly a CW (and 6m FT8) operator I wasn't sure what was going on. I figured it was RF, but it was happening at all power levels, from QRP to 100W, and QRO with my KPA-1500. Same (bad) audio, just stronger/weaker signals. All bands were equally bad. I ended up going from the radio directly to the tower, physically bypassing the amp and tuner, and only running low power, with the same result. It sounded more like distorted audio than RF ingress. Some troubleshooting by Dave, WO2X, who is a Flex owner: He remoted in to his Flex a few miles away and noticed my garbled signal was absolutely dirty and wide, despite low mic gain and little or no compression. The audio sounded clean through the monitor, so it wasn't the audio chain. He's speculating I may have a blown FET in the PA stage. We put in a Flex 6500 temporarily and it seems to be running fine. Wondering if anybody here has had experience with this, and if so, what are my next steps? Thanks in advance. --------------------------------------------- 73 and Good DX Peter, W2IRT K3s S/N 10023 ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]
Lovin' my K3S (S/N 10023)
73, Peter W2IRT |
I did and sent in to factory to fix.
Bil K9YEQ Bill 920-421-1172 ________________________________ From: [hidden email] <[hidden email]> on behalf of Peter Dougherty (W2IRT) <[hidden email]> Sent: Saturday, October 27, 2018 11:36:40 PM To: [hidden email] Subject: [Elecraft] Possible K3s TX failure - distorted audio Hi all. Early into CQWW this weekend I was getting reports of extremely distorted audio from my K3s. Being mostly a CW (and 6m FT8) operator I wasn't sure what was going on. I figured it was RF, but it was happening at all power levels, from QRP to 100W, and QRO with my KPA-1500. Same (bad) audio, just stronger/weaker signals. All bands were equally bad. I ended up going from the radio directly to the tower, physically bypassing the amp and tuner, and only running low power, with the same result. It sounded more like distorted audio than RF ingress. Some troubleshooting by Dave, WO2X, who is a Flex owner: He remoted in to his Flex a few miles away and noticed my garbled signal was absolutely dirty and wide, despite low mic gain and little or no compression. The audio sounded clean through the monitor, so it wasn't the audio chain. He's speculating I may have a blown FET in the PA stage. We put in a Flex 6500 temporarily and it seems to be running fine. Wondering if anybody here has had experience with this, and if so, what are my next steps? Thanks in advance. --------------------------------------------- 73 and Good DX Peter, W2IRT K3s S/N 10023 ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Bill,
Do you know what was fixed? Symptoms appear to be a bad device in PA. Dave wo2x Sent from my iPad > On Oct 28, 2018, at 10:15 AM, Bill Johnson <[hidden email]> wrote: > > I did and sent in to factory to fix. > Bil > K9YEQ > > Bill > 920-421-1172 > > ________________________________ > From: [hidden email] <[hidden email]> on behalf of Peter Dougherty (W2IRT) <[hidden email]> > Sent: Saturday, October 27, 2018 11:36:40 PM > To: [hidden email] > Subject: [Elecraft] Possible K3s TX failure - distorted audio > > Hi all. > Early into CQWW this weekend I was getting reports of extremely distorted > audio from my K3s. Being mostly a CW (and 6m FT8) operator I wasn't sure > what was going on. I figured it was RF, but it was happening at all power > levels, from QRP to 100W, and QRO with my KPA-1500. Same (bad) audio, just > stronger/weaker signals. All bands were equally bad. > > I ended up going from the radio directly to the tower, physically bypassing > the amp and tuner, and only running low power, with the same result. It > sounded more like distorted audio than RF ingress. > > Some troubleshooting by Dave, WO2X, who is a Flex owner: He remoted in to > his Flex a few miles away and noticed my garbled signal was absolutely dirty > and wide, despite low mic gain and little or no compression. The audio > sounded clean through the monitor, so it wasn't the audio chain. He's > speculating I may have a blown FET in the PA stage. > > We put in a Flex 6500 temporarily and it seems to be running fine. Wondering > if anybody here has had experience with this, and if so, what are my next > steps? > > Thanks in advance. > > --------------------------------------------- > 73 and Good DX > Peter, W2IRT > > K3s S/N 10023 > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Next step, Contact Elecraft Customer Service.
Sent from my iPhone ...nr4c. bill > On Oct 28, 2018, at 10:21 AM, Dave <[hidden email]> wrote: > > Bill, > > Do you know what was fixed? Symptoms appear to be a bad device in PA. > > Dave wo2x > > Sent from my iPad > >> On Oct 28, 2018, at 10:15 AM, Bill Johnson <[hidden email]> wrote: >> >> I did and sent in to factory to fix. >> Bil >> K9YEQ >> >> Bill >> 920-421-1172 >> >> ________________________________ >> From: [hidden email] <[hidden email]> on behalf of Peter Dougherty (W2IRT) <[hidden email]> >> Sent: Saturday, October 27, 2018 11:36:40 PM >> To: [hidden email] >> Subject: [Elecraft] Possible K3s TX failure - distorted audio >> >> Hi all. >> Early into CQWW this weekend I was getting reports of extremely distorted >> audio from my K3s. Being mostly a CW (and 6m FT8) operator I wasn't sure >> what was going on. I figured it was RF, but it was happening at all power >> levels, from QRP to 100W, and QRO with my KPA-1500. Same (bad) audio, just >> stronger/weaker signals. All bands were equally bad. >> >> I ended up going from the radio directly to the tower, physically bypassing >> the amp and tuner, and only running low power, with the same result. It >> sounded more like distorted audio than RF ingress. >> >> Some troubleshooting by Dave, WO2X, who is a Flex owner: He remoted in to >> his Flex a few miles away and noticed my garbled signal was absolutely dirty >> and wide, despite low mic gain and little or no compression. The audio >> sounded clean through the monitor, so it wasn't the audio chain. He's >> speculating I may have a blown FET in the PA stage. >> >> We put in a Flex 6500 temporarily and it seems to be running fine. Wondering >> if anybody here has had experience with this, and if so, what are my next >> steps? >> >> Thanks in advance. >> >> --------------------------------------------- >> 73 and Good DX >> Peter, W2IRT >> >> K3s S/N 10023 >> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:[hidden email] >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> Message delivered to [hidden email] >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:[hidden email] >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> Message delivered to [hidden email] > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by Peter W2IRT
Peter,
I had that issue with the K3s, same kind of issue. I'd sent it in maybe 3 months ago for some warranty work & work on the PA I believe it was, but hadn't used the SSB for the same reasons as you. I heard no issue in the headphones listening to Monitor but got many reports of a terrible signal. I bought a HM4 mic thinking that was the issue but the new mic did no better. I ran the backup K3 and got excellent reports with the KM4 mic so knew the issue was in the K3s. It's in California, in Queue right now. Your issue may be different. 73, Gary KA1J > Hi all. > Early into CQWW this weekend I was getting reports of extremely > distorted audio from my K3s. Being mostly a CW (and 6m FT8) operator I > wasn't sure what was going on. I figured it was RF, but it was > happening at all power levels, from QRP to 100W, and QRO with my > KPA-1500. Same (bad) audio, just stronger/weaker signals. All bands > were equally bad. > > I ended up going from the radio directly to the tower, physically > bypassing the amp and tuner, and only running low power, with the same > result. It sounded more like distorted audio than RF ingress. > > Some troubleshooting by Dave, WO2X, who is a Flex owner: He remoted in > to his Flex a few miles away and noticed my garbled signal was > absolutely dirty and wide, despite low mic gain and little or no > compression. The audio sounded clean through the monitor, so it wasn't > the audio chain. He's speculating I may have a blown FET in the PA > stage. > > We put in a Flex 6500 temporarily and it seems to be running fine. > Wondering if anybody here has had experience with this, and if so, > what are my next steps? > > Thanks in advance. > > --------------------------------------------- > 73 and Good DX > Peter, W2IRT > > K3s S/N 10023 > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Well here we are two weeks later. The radio's been sitting in the repair
queue since Nov. 1st and hasn't even been looked at yet according to the phone call I just placed. Still waiting to experience that legendary Elecraft support that everybody here raves about. To have a radio that I went four years into debt to buy fail catastrophically after two years of extremely light use isn't something I signed up for. Sorry for venting, but I basically lost a chance at setting a personal best in CQWW-SSB and now CW seems out of the question too, although thankfully a loaned Flex 6500 has at least kept me on the air. ---------------------------------------------------- Regards, Peter Dougherty, W2IRT -----Original Message----- From: [hidden email] [mailto:[hidden email]] On Behalf Of Gary Smith Sent: Sunday, October 28, 2018 8:58 PM To: [hidden email] Subject: Re: [Elecraft] Possible K3s TX failure - distorted audio Peter, I had that issue with the K3s, same kind of issue. I'd sent it in maybe 3 months ago for some warranty work & work on the PA I believe it was, but hadn't used the SSB for the same reasons as you. I heard no issue in the headphones listening to Monitor but got many reports of a terrible signal. I bought a HM4 mic thinking that was the issue but the new mic did no better. I ran the backup K3 and got excellent reports with the KM4 mic so knew the issue was in the K3s. It's in California, in Queue right now. Your issue may be different. 73, Gary KA1J > Hi all. > Early into CQWW this weekend I was getting reports of extremely > distorted audio from my K3s. Being mostly a CW (and 6m FT8) operator I > wasn't sure what was going on. I figured it was RF, but it was > happening at all power levels, from QRP to 100W, and QRO with my > KPA-1500. Same (bad) audio, just stronger/weaker signals. All bands > were equally bad. > > I ended up going from the radio directly to the tower, physically > bypassing the amp and tuner, and only running low power, with the same > result. It sounded more like distorted audio than RF ingress. > > Some troubleshooting by Dave, WO2X, who is a Flex owner: He remoted in > to his Flex a few miles away and noticed my garbled signal was > absolutely dirty and wide, despite low mic gain and little or no > compression. The audio sounded clean through the monitor, so it wasn't > the audio chain. He's speculating I may have a blown FET in the PA > stage. > > We put in a Flex 6500 temporarily and it seems to be running fine. > Wondering if anybody here has had experience with this, and if so, > what are my next steps? > > Thanks in advance. > > --------------------------------------------- > 73 and Good DX > Peter, W2IRT > > K3s S/N 10023 > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]
Lovin' my K3S (S/N 10023)
73, Peter W2IRT |
I think it is possible that those who are happy with Elecraft legendary
support are the same people that have realistic expectations. Marv KG7V -----Original Message----- From: [hidden email] <[hidden email]> On Behalf Of Peter Dougherty (W2IRT) Sent: Wednesday, November 14, 2018 2:14 PM To: [hidden email]; [hidden email] Subject: Re: [Elecraft] Possible K3s TX failure - distorted audio Well here we are two weeks later. The radio's been sitting in the repair queue since Nov. 1st and hasn't even been looked at yet according to the phone call I just placed. Still waiting to experience that legendary Elecraft support that everybody here raves about. To have a radio that I went four years into debt to buy fail catastrophically after two years of extremely light use isn't something I signed up for. Sorry for venting, but I basically lost a chance at setting a personal best in CQWW-SSB and now CW seems out of the question too, although thankfully a loaned Flex 6500 has at least kept me on the air. ---------------------------------------------------- Regards, Peter Dougherty, W2IRT -----Original Message----- From: [hidden email] [mailto:[hidden email]] On Behalf Of Gary Smith Sent: Sunday, October 28, 2018 8:58 PM To: [hidden email] Subject: Re: [Elecraft] Possible K3s TX failure - distorted audio Peter, I had that issue with the K3s, same kind of issue. I'd sent it in maybe 3 months ago for some warranty work & work on the PA I believe it was, but hadn't used the SSB for the same reasons as you. I heard no issue in the headphones listening to Monitor but got many reports of a terrible signal. I bought a HM4 mic thinking that was the issue but the new mic did no better. I ran the backup K3 and got excellent reports with the KM4 mic so knew the issue was in the K3s. It's in California, in Queue right now. Your issue may be different. 73, Gary KA1J > Hi all. > Early into CQWW this weekend I was getting reports of extremely > distorted audio from my K3s. Being mostly a CW (and 6m FT8) operator I > wasn't sure what was going on. I figured it was RF, but it was > happening at all power levels, from QRP to 100W, and QRO with my > KPA-1500. Same (bad) audio, just stronger/weaker signals. All bands > were equally bad. > > I ended up going from the radio directly to the tower, physically > bypassing the amp and tuner, and only running low power, with the same > result. It sounded more like distorted audio than RF ingress. > > Some troubleshooting by Dave, WO2X, who is a Flex owner: He remoted in > to his Flex a few miles away and noticed my garbled signal was > absolutely dirty and wide, despite low mic gain and little or no > compression. The audio sounded clean through the monitor, so it wasn't > the audio chain. He's speculating I may have a blown FET in the PA > stage. > > We put in a Flex 6500 temporarily and it seems to be running fine. > Wondering if anybody here has had experience with this, and if so, > what are my next steps? > > Thanks in advance. > > --------------------------------------------- > 73 and Good DX > Peter, W2IRT > > K3s S/N 10023 > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net Please help support this email > list: http://www.qsl.net/donate.html Message delivered to > [hidden email] > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
The current stated turnaround time for Elecraft repairs is 3 to 4 weeks.
Given the staff techs with experience, that is the best that they can do. Oh, yes, "hire more techs" can be said, but that takes time away from those techs now working on repairs for training of new people, so initially the backlog increases until the new techs come on board. Not an easy problem to solve for a small company. 73, Don W3FPR On 11/14/2018 7:26 PM, [hidden email] wrote: > I think it is possible that those who are happy with Elecraft legendary > support are the same people that have realistic expectations. > > Marv > KG7V > > -----Original Message----- > From: [hidden email] <[hidden email]> On > Behalf Of Peter Dougherty (W2IRT) > Sent: Wednesday, November 14, 2018 2:14 PM > To: [hidden email]; [hidden email] > Subject: Re: [Elecraft] Possible K3s TX failure - distorted audio > > Well here we are two weeks later. The radio's been sitting in the repair > queue since Nov. 1st and hasn't even been looked at yet according to the > phone call I just placed. Still waiting to experience that legendary > Elecraft support that everybody here raves about. To have a radio that I > went four years into debt to buy fail catastrophically after two years of > extremely light use isn't something I signed up for. Sorry for venting, but > I basically lost a chance at setting a personal best in CQWW-SSB and now CW > seems out of the question too, although thankfully a loaned Flex 6500 has at > least kept me on the air. Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by Peter W2IRT
Pete et al:
I purchased my K3S 100-F in August of 2015. I experienced a failure in the form of distorted SSB audio in April 2018. Working with the techs at Elecraft they suggested and supplied a new KPA3A. That unit was received and installed and failed within a week. They then suggested the radio be returned for repair. It was shipped to Elecraft on May 8, 2018 and received at Elecraft on May 10, 2018. I shipped by USPS Priority Mail. It was repaired, updated and completely aligned and shipped to me on May 31, 2018. At the time I obtained my RA, the repair time was given as 15 to 20 working days. The radio was received by me on June 7, 2018 as it was shipped via UPS Ground. That overall project covers a span of 30 days or so. All seemed reasonable to me considering repair time and shipping time both ways. 73 Bob, K4TAX On 11/14/2018 4:13 PM, Peter Dougherty (W2IRT) wrote: > Well here we are two weeks later. The radio's been sitting in the repair > queue since Nov. 1st and hasn't even been looked at yet according to the > phone call I just placed. Still waiting to experience that legendary > Elecraft support that everybody here raves about. To have a radio that I > went four years into debt to buy fail catastrophically after two years of > extremely light use isn't something I signed up for. Sorry for venting, but > I basically lost a chance at setting a personal best in CQWW-SSB and now CW > seems out of the question too, although thankfully a loaned Flex 6500 has at > least kept me on the air. > > ---------------------------------------------------- > Regards, > Peter Dougherty, W2IRT > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
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In reply to this post by Don Wilhelm
The biggest repair queue delay we get this time of year is when we receive an
unexpected block of lightning damaged radios. That usually adds a couple of weeks to the repair queue. (We can easily determine where the lightning activity is around the country from the return addresses..) Don't forget to disconnect ALL cables from your radios, amps etc when lightning is near. We frequently see damage when the cables between the radio and computer are left connected. Nearby lightning strikes have a way of finding ground via almost any odd path. 73, Eric /elecraft.com/ On 11/14/2018 4:38 PM, Don Wilhelm wrote: > The current stated turnaround time for Elecraft repairs is 3 to 4 weeks. > Given the staff techs with experience, that is the best that they can do. Oh, > yes, "hire more techs" can be said, but that takes time away from those techs > now working on repairs for training of new people, so initially the backlog > increases until the new techs come on board. > Not an easy problem to solve for a small company. > > 73, > Don W3FPR > > On 11/14/2018 7:26 PM, [hidden email] wrote: >> I think it is possible that those who are happy with Elecraft legendary >> support are the same people that have realistic expectations. >> >> Marv >> KG7V >> >> -----Original Message----- >> From: [hidden email] <[hidden email]> On >> Behalf Of Peter Dougherty (W2IRT) >> Sent: Wednesday, November 14, 2018 2:14 PM >> To: [hidden email]; [hidden email] >> Subject: Re: [Elecraft] Possible K3s TX failure - distorted audio >> >> Well here we are two weeks later. The radio's been sitting in the repair >> queue since Nov. 1st and hasn't even been looked at yet according to the >> phone call I just placed. Still waiting to experience that legendary >> Elecraft support that everybody here raves about. To have a radio that I >> went four years into debt to buy fail catastrophically after two years of >> extremely light use isn't something I signed up for. Sorry for venting, but >> I basically lost a chance at setting a personal best in CQWW-SSB and now CW >> seems out of the question too, although thankfully a loaned Flex 6500 has at >> least kept me on the air. > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by Don Wilhelm
I don't remember any brand doing it much better...
Chuck KE9UW [hidden email] Sent from my iPad > On Nov 14, 2018, at 6:39 PM, Don Wilhelm <[hidden email]> wrote: > > The current stated turnaround time for Elecraft repairs is 3 to 4 weeks. > Given the staff techs with experience, that is the best that they can do. Oh, yes, "hire more techs" can be said, but that takes time away from those techs now working on repairs for training of new people, so initially the backlog increases until the new techs come on board. > Not an easy problem to solve for a small company. > > 73, > Don W3FPR > >> On 11/14/2018 7:26 PM, [hidden email] wrote: >> I think it is possible that those who are happy with Elecraft legendary >> support are the same people that have realistic expectations. >> Marv >> KG7V >> -----Original Message----- >> From: [hidden email] <[hidden email]> On >> Behalf Of Peter Dougherty (W2IRT) >> Sent: Wednesday, November 14, 2018 2:14 PM >> To: [hidden email]; [hidden email] >> Subject: Re: [Elecraft] Possible K3s TX failure - distorted audio >> Well here we are two weeks later. The radio's been sitting in the repair >> queue since Nov. 1st and hasn't even been looked at yet according to the >> phone call I just placed. Still waiting to experience that legendary >> Elecraft support that everybody here raves about. To have a radio that I >> went four years into debt to buy fail catastrophically after two years of >> extremely light use isn't something I signed up for. Sorry for venting, but >> I basically lost a chance at setting a personal best in CQWW-SSB and now CW >> seems out of the question too, although thankfully a loaned Flex 6500 has at >> least kept me on the air. > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]
Chuck, KE9UW
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Seems about right. My K3 arrived in Watsonville on Oct 1, and was shipped back exactly 30 days later.
That said, it was the first time my nearly 10-year-old K3 had been back to the factory and the first actual problem of any kind I’d had with it. At the same time, they installed the front panel board gold pins (which may have been the actual cause of the problem I was having), put a mod in the KPA3, added a bracket, aligned it, and checked it. I’d been sitting on a set of those gold pins for quite a while in my “when I get a Round To-It” box of parts, and it’s probably too bad I hadn’t taken the time to put them in before some oxidation caused a problem. At least it’s done now, and I know my radio still meets or exceeds specs. 30 days was a small price to pay … even though it was a lonely time :-) Grant NQ5T K3 #2091 KX3 #8342 >> >> >> >> The current stated turnaround time for Elecraft repairs is 3 to 4 weeks. >> 73, >> Don W3FPR ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by Don Wilhelm
Good techs don’t come cheap, either, which increases overhead and inflates prices. Patience works to everyone’s benefit.
Kent K9ZTV > On Nov 14, 2018, at 7:38 PM, Don Wilhelm <[hidden email]> wrote: > > The current stated turnaround time for Elecraft repairs is 3 to 4 weeks. > Given the staff techs with experience, that is the best that they can do. Oh, yes, "hire more techs" can be said, but that takes time away from those techs now working on repairs for training of new people, so initially the backlog increases until the new techs come on board. > Not an easy problem to solve for a small company. > > 73, > Don W3FPR > >> >> Well here we are two weeks later. The radio's been sitting in the repair >> queue since Nov. 1st and hasn't even been looked at yet according to the >> phone call I just placed. Still waiting to experience that legendary >> Elecraft support that everybody here raves about. To have a radio that I >> went four years into debt to buy fail catastrophically after two years of >> extremely light use isn't something I signed up for. Sorry for venting, but >> I basically lost a chance at setting a personal best in CQWW-SSB and now CW >> seems out of the question too, although thankfully a loaned Flex 6500 has at >> least kept me on the air. > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
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