Recently, I ordered a shirt from Sew Divine, the company that does Elecraft's logo shirts. Its website link is located at the bottom of Elecraft's Home Page. When the shirt arrived, it had the odor of bleach and I decided to wash it. When it came out of the wash, my wife noticed something I hadn't (she notices everything): a small hole on the back of the shirt. I contacted Ellen Melland at Sew Divine by e-mail, explaining our thought that the hole was probably there from the outset. (I know, in fact, that I really didn't examine the back of the shirt before it went into the wash.)
Anyway, Ms. Melland responded, telling me to keep the shirt and, maybe, patch it, and that she would be making and sending me a new one very shortly.
I'm posting this just to let folks know that the support from Sew Divine is excellent and much appreciated, and Elecraft has made a good choice for its provider of logo merchandise. Good service deserves to be recognized!
73,
Jeff, K6JW
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