I got my invoice last Wednesday for my kx3 and immediately called to change my shipping to next day air since I needed to leave Thursday for Hamcomm in Plano and my contest QTH for the weekend June VHF contest.
Well, when I got my shipping notice Friday it was marked to be sent UPS Ground and would be delivered Thursday nite.
After I calmed down I tried over the weekend to get UPS to change the delivery to will-call at the UPS center in the next town. I was hoping to be able to pick it up on my way out to Dallas. No such luck.
The great part: I called Elecraft at 8:20 their time this morning and talked to Madelyn to see if she could get the delivery changed to will-call.
She called me back about 20 minutes later and told me she had cancelled my shipment and sent me another kx3 overnite as I had requested. Now, that is service! Great job Madelyn and Elecraft!
Richard W5SXD
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