Elecraft's 1-Year Limited K3 Warranty?
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I suggest that Elecraft START their K3 WARRANTY,
at shipment date. Wording on Elecraft site, talks about order-date. But with the initial waiting periods, and now another 4-week delay in shipments - it makes much more sense, to start our K3 rig warranties, from the day the units ship. I realize Elecraft has a great customer satisfaction program - but it just makes sense to date our K3 Warranties, from date Elecraft actually shipped it to us. Fred, N3CSY, NY/FL ..... snowbird, a'waiting ____________________________________________________________________________________ Get the free Yahoo! toolbar and rest assured with the added security of spyware protection. http://new.toolbar.yahoo.com/toolbar/features/norton/index.php _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
Re: Elecraft's 1-Year Limited K3 Warranty?
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Fred:
Don't worry, pal... they'll make it 'right'.. Tom Hammond N0SS At 09:39 07/27/2007, Fred (FL) wrote: >I suggest that Elecraft START their K3 WARRANTY, >at shipment date. Wording on Elecraft site, >talks about order-date. But with the initial >waiting periods, and now another 4-week delay >in shipments - it makes much more sense, to >start our K3 rig warranties, from the day >the units ship. > >I realize Elecraft has a great customer >satisfaction program - but it just makes >sense to date our K3 Warranties, from date >Elecraft actually shipped it to us. > >Fred, N3CSY, NY/FL >..... snowbird, a'waiting > > > >____________________________________________________________________________________ >Get the free Yahoo! toolbar and rest assured with the added security >of spyware protection. >http://new.toolbar.yahoo.com/toolbar/features/norton/index.php >_______________________________________________ >Elecraft mailing list >Post to: [hidden email] >You must be a subscriber to post to the list. >Subscriber Info (Addr. Change, sub, unsub etc.): > http://mailman.qth.net/mailman/listinfo/elecraft > >Help: http://mailman.qth.net/subscribers.htm >Elecraft web page: http://www.elecraft.com _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
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In reply to this post by Fred (FL)
"Warranty" isn't an issue for me, given Elecraft's reputation.
As others have said in one way or another ... there aren't many (any?) manufacturers/dealers that we'd stand in line to say, "Here, please take my money and ship when you can." (:-)) 73! Ken Kopp - K0PP [hidden email] _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
Re: Elecraft's 1-Year Limited K3 Warranty?
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Administrator
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In reply to this post by Tom Hammond-2
Fixed! We always intended this to reflect the date we ship to a customer.
The new wording is: **" This warranty is effective as of the date of first consumer purchase (or if shipped from factory, date product is shipped to customer)." 73, Eric WA6HHQ Elecraft Tom Hammond wrote: > Fred: > > Don't worry, pal... they'll make it 'right'.. > > Tom Hammond N0SS > > At 09:39 07/27/2007, Fred (FL) wrote: >> I suggest that Elecraft START their K3 WARRANTY, >> at shipment date. Wording on Elecraft site, >> talks about order-date. But with the initial >> waiting periods, and now another 4-week delay >> in shipments - it makes much more sense, to >> start our K3 rig warranties, from the day >> the units ship. >> >> I realize Elecraft has a great customer >> satisfaction program - but it just makes >> sense to date our K3 Warranties, from date >> Elecraft actually shipped it to us. >> >> > Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
Re: Elecraft's 1-Year Limited K3 Warranty?
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Eric Swartz - WA6HHQ, Elecraft wrote:
> Fixed! We always intended this to reflect the date we ship to a customer. > > The new wording is: > > **" This warranty is effective as of the date of first consumer purchase > (or if shipped from factory, date product is shipped to customer)." > > 73, Eric WA6HHQ > Elecraft > indicate that sometime in the future I may be able to buy a new Elecraft product over the counter at HRO and other ham gear stores. I really don't know if Elecraft is looking at the sales outlet possibility seriously, but if it occurs, the warranty now covers it. 73, Don W3FPR _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
Re: Elecraft's 1-Year Limited K3 Warranty?
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> That "first consumer purchase" wording is informative - it could > indicate that sometime in the future I may be able to buy a new Elecraft > product over the counter at HRO and other ham gear stores. > > I really don't know if Elecraft is looking at the sales outlet > possibility seriously, but if it occurs, the warranty now covers it. > > 73, > Don W3FPR ================================================= I was thinking that HRO couldn't be happy about the K3 as there will be little reason to buy any other rig. But if they can sell them, that is another matter. I don't know if there is enough markup in the K3 to support second party retail sales. It seems like we are getting alot of radio for the dollar. 73 Rick Dettinger K7MW _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
HRO / AES sales of Elecraft rigs.
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I think outlet sales would be a mistake. I think places like HRO and
AES are not on a growth path. Recall what happened with TenTec. TenTec was made in USA and sold by HRO / AES. Unfortunately, the rice box stuff was routinely out selling the TT stuff. There was some though that HRO / AES were pushing the other stuff and not trying to sell TT gear. TenTec eventually began just selling their own stuff and I figured it would be a short time until they were gone. Well, they're doing pretty good now and have carved out a pretty good share of the market. In this internet age, is it just more efficient to go to the source and buy it rather than go through a middleman. With the Asian rigs it is more difficult but with Elecraft here in the USA, buying directly from them works. Then there is the kit-oriented approach. Kit makers sell directly because there is a support issue that they have to deal with. You're going to call them directly anyway so you might as well buy from them. Once the business is set up to do direct sales you might as well do all your sales direct and that includes your finished products as well as kits. So I have a hard time envisioning Elecraft going to HRO or AES for K3 sales when they're probably going to keep kit sales under their own roof. Of course, I could be wrong ... :-) - Keith N1AS - - K2 5411.ssb.100 - -----Original Message----- > I really don't know if Elecraft is looking at the sales outlet > possibility seriously, but if it occurs, the warranty now covers it. _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
Re: HRO / AES sales of Elecraft rigs. [END of Thread]
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We are not selling though AES, HRO or other U.S. dealers at this time
and have no plans to do so. The statement about "first consumer purchase" in our Warranty was left in to cover direct sales via our booth at Hamfests etc. Let's end this thread before it takes off. :-) 73, Eric WA6HHQ Elecraft List Moderator etc. Darwin, Keith wrote: > I think outlet sales would be a mistake. I think places like HRO and > AES are not on a growth path. Recall what happened with TenTec. > > > > _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
Re: Elecraft's 1-Year Limited K3 Warranty?
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In reply to this post by Rick Dettinger
I have been friends with previous employees/manager of the ham gear
stores and all is not what it seems to the user community. They make very little markup today on rigs, they make their money on the small things (cables, plugs, books, etc) so their profit incentive is to get you into their store to look at rigs and then buy the accessories. Who doesn't think that the K3 would draw a crowd? The second dynamic is where Yaesu and Icom are headed. They seem to be invested in the 10K rigs (FTDX9000, IC7800). The Yaesu rig isn't even sold at the stores, you order it at the store and then its made and shipped from Yaesu. Not many (any?) stores can afford to stock these for their sales floor so they do not even get you into the store to buy other stuff. I do not see the ham chain stores pushing these radios much (they don't have any real experience with them unless they own them). So the FT2000, IC-7000, k3 rig price class is their premium rig market. I think they would enjoy having them all stocked. All in all its a worthwhile experiment (and it wouldn't either hurt the Elecraft image nor the buyer). Neal k3nc On 7/30/07, Rick Dettinger <[hidden email]> wrote: > > > That "first consumer purchase" wording is informative - it could > > indicate that sometime in the future I may be able to buy a new Elecraft > > product over the counter at HRO and other ham gear stores. > > > > I really don't know if Elecraft is looking at the sales outlet > > possibility seriously, but if it occurs, the warranty now covers it. > > > > 73, > > Don W3FPR > ================================================= > > I was thinking that HRO couldn't be happy about the K3 as there will be > little reason to buy any other rig. But if they can sell them, that is > another matter. I don't know if there is enough markup in the K3 to > support second party retail sales. It seems like we are getting alot of > radio for the dollar. > 73 > Rick Dettinger > K7MW > > > _______________________________________________ > Elecraft mailing list > Post to: [hidden email] > You must be a subscriber to post to the list. > Subscriber Info (Addr. Change, sub, unsub etc.): > http://mailman.qth.net/mailman/listinfo/elecraft > > Help: http://mailman.qth.net/subscribers.htm > Elecraft web page: http://www.elecraft.com > Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
Re: resellers sales of Elecraft rigs.
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In reply to this post by Darwin, Keith
resellers/distributors provide a function of local inventory.( or are
supposed to) in this day and age..... with the internet, and our friends at FedX & UPS....it's tough for the brick & mortar sellers to add value. I'd guess 15%-20% margin plus another 3- ? % in promotional funding. That would require increasing the price of the product, as I don't think the additional volumes contributed by the resellers would be in excess of what ELECRAFT would do themselves. Why would they hinder their own margins ??? Since the guys already have an existing "distribution system" to ask resellers to add-value is a tough assignment. What would they add ?? local demo ??? K3 clock tick-tick bill _______________________________________________ Elecraft mailing list Post to: [hidden email] You must be a subscriber to post to the list. Subscriber Info (Addr. Change, sub, unsub etc.): http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/subscribers.htm Elecraft web page: http://www.elecraft.com |
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