Elecraft website and Fios

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Re: Elecraft website and Fios

tomb18
I had the same thing in the past where I couldn't access Price Waterhouse from work but I could from home.A trace route showed me the faulty router and a call to the whois administrator lead me to someone who said he couldn't do much.The next step was to the Canadian president of Price Waterhouse, and it was fixed the next day.Surely all you guys can find the offending router, especially since there are so many people with the problem.73 Tomva2fsq.com


Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Rick Miller - N1RM <[hidden email]> Date: 2016-01-04  11:45 PM  (GMT-05:00) To: [hidden email] Subject: Re: [Elecraft] Elecraft website and Fios
Just a quick update - please don't yell at me...

The problem persists here (Reston, VA).

Further troubleshooting indicates that the problem is NOT at Elecraft.

Verizon has now escalated this two levels to their engineering group - not
sure what that means, but it sounds impressive.  I'll continue to ping them
to ensure they don't close the ticket from perceived lack of interest.

FWIW, they seem genuinely interested in solving this.  Some of the
complaints about this thread indicate that a few people don't appreciate the
fact that Verizon does not own or control much of the infrastructure between
my house and Elecraft (that's the nature of the Internet).  I've dealt with
other ISP's, in the past, who would make me prove that the problem is theirs
(generally impossible for an end-user to do) before investigating it.
That's why they are "in the past."

Rick
N1RM




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Re: Elecraft website and Fios

Peter Lambert
Apologies in advance for the sensitive. This IS definitely OT.

Wow, the internet discussion has totally killed any radio discussion here.

I'm an old timer and that truly bothers me.

Condx aren’t that bad.

73'sss Peter VK4JD

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Re: Elecraft website and Fios

N1EU
In reply to this post by tomb18
It is NOT a routing issue.  Knut and I have identical tracert after
the first few hopes and I've never had an issue with connecting.

Barry N1EU

On Mon, Jan 4, 2016 at 11:53 PM, tomb18 <[hidden email]> wrote:

> I had the same thing in the past where I couldn't access Price Waterhouse from work but I could from home.A trace route showed me the faulty router and a call to the whois administrator lead me to someone who said he couldn't do much.The next step was to the Canadian president of Price Waterhouse, and it was fixed the next day.Surely all you guys can find the offending router, especially since there are so many people with the problem.73 Tomva2fsq.com
>
>
> Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Rick Miller - N1RM <[hidden email]> Date: 2016-01-04  11:45 PM  (GMT-05:00) To: [hidden email] Subject: Re: [Elecraft] Elecraft website and Fios
> Just a quick update - please don't yell at me...
>
> The problem persists here (Reston, VA).
>
> Further troubleshooting indicates that the problem is NOT at Elecraft.
>
> Verizon has now escalated this two levels to their engineering group - not
> sure what that means, but it sounds impressive.  I'll continue to ping them
> to ensure they don't close the ticket from perceived lack of interest.
>
> FWIW, they seem genuinely interested in solving this.  Some of the
> complaints about this thread indicate that a few people don't appreciate the
> fact that Verizon does not own or control much of the infrastructure between
> my house and Elecraft (that's the nature of the Internet).  I've dealt with
> other ISP's, in the past, who would make me prove that the problem is theirs
> (generally impossible for an end-user to do) before investigating it.
> That's why they are "in the past."
>
> Rick
> N1RM
>
>
>
>
> --
> View this message in context: http://elecraft.365791.n2.nabble.com/Elecraft-website-and-Fios-tp7612185p7612302.html
> Sent from the Elecraft mailing list archive at Nabble.com.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
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Re: Elecraft website and Fios

Eric Swartz - WA6HHQ
Administrator
We've been beating on the Verizon Fios issue accessing elecraft.com with our
team non-stop since it first started to occur, and we are also in direct contact
with our hosting ISP for Elecraft. Their engineering team is hitting it hard
from their end.

Let's drop the thread on here for now to reduce list clutter.. If you wish to
send a report of failure, or if it starts working for you, please email me
directly ( [hidden email]) .

73,

Eric
/elecraft.com/

On 1/5/2016 4:25 AM, Barry N1EU wrote:

> It is NOT a routing issue.  Knut and I have identical tracert after
> the first few hopes and I've never had an issue with connecting.
>
> Barry N1EU
>
> On Mon, Jan 4, 2016 at 11:53 PM, tomb18 <[hidden email]> wrote:
>> I had the same thing in the past where I couldn't access Price Waterhouse from work but I could from home.A trace route showed me the faulty router and a call to the whois administrator lead me to someone who said he couldn't do much.The next step was to the Canadian president of Price Waterhouse, and it was fixed the next day.Surely all you guys can find the offending router, especially since there are so many people with the problem.73 Tomva2fsq.com
>>
>>
>> Sent from my Samsung Galaxy smartphone.-------- Original message --------From: Rick Miller - N1RM <[hidden email]> Date: 2016-01-04  11:45 PM  (GMT-05:00) To: [hidden email] Subject: Re: [Elecraft] Elecraft website and Fios
>> Just a quick update - please don't yell at me...
>>
>> The problem persists here (Reston, VA).
>>
>> Further troubleshooting indicates that the problem is NOT at Elecraft.
>>
>> Verizon has now escalated this two levels to their engineering group - not
>> sure what that means, but it sounds impressive.  I'll continue to ping them
>> to ensure they don't close the ticket from perceived lack of interest.
>>
>> FWIW, they seem genuinely interested in solving this.  Some of the
>> complaints about this thread indicate that a few people don't appreciate the
>> fact that Verizon does not own or control much of the infrastructure between
>> my house and Elecraft (that's the nature of the Internet).  I've dealt with
>> other ISP's, in the past, who would make me prove that the problem is theirs
>> (generally impossible for an end-user to do) before investigating it.
>> That's why they are "in the past."
>>
>> Rick
>> N1RM
>>
>>
>>
>>
>> --
>> View this message in context: http://elecraft.365791.n2.nabble.com/Elecraft-website-and-Fios-tp7612185p7612302.html
>> Sent from the Elecraft mailing list archive at Nabble.com.
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>

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Re: Elecraft website and Fios

Eric Swartz - WA6HHQ
Administrator
One other data point I forgot to mention - Our ISP's engineers are directly
working with Verizon to determine where the problem is and to get it resolved.

73,

Eric
/elecraft.com/

On 1/5/2016 10:28 AM, Eric Swartz - WA6HHQ, Elecraft wrote:

> We've been beating on the Verizon Fios issue accessing elecraft.com with our
> team non-stop since it first started to occur, and we are also in direct
> contact with our hosting ISP for Elecraft. Their engineering team is hitting
> it hard from their end.
>
> Let's drop the thread on here for now to reduce list clutter.. If you wish to
> send a report of failure, or if it starts working for you, please email me
> directly ( [hidden email]) .
>
> 73,
>
> Eric
> /elecraft.com/
>
> On 1/5/2016 4:25 AM, Barry N1EU wrote:
>> It is NOT a routing issue.  Knut and I have identical tracert after
>> the first few hopes and I've never had an issue with connecting.
>>
>> Barry N1EU
>>
>> On Mon, Jan 4, 2016 at 11:53 PM, tomb18 <[hidden email]> wrote:
>>> I had the same thing in the past where I couldn't access Price Waterhouse
>>> from work but I could from home.A trace route showed me the faulty router
>>> and a call to the whois administrator lead me to someone who said he
>>> couldn't do much.The next step was to the Canadian president of Price
>>> Waterhouse, and it was fixed the next day.Surely all you guys can find the
>>> offending router, especially since there are so many people with the
>>> problem.73 Tomva2fsq.com
>>>
>>>
>>> Sent from my Samsung Galaxy smartphone.-------- Original message
>>> --------From: Rick Miller - N1RM <[hidden email]> Date: 2016-01-04  11:45 PM  
>>> (GMT-05:00) To: [hidden email] Subject: Re: [Elecraft] Elecraft
>>> website and Fios
>>> Just a quick update - please don't yell at me...
>>>
>>> The problem persists here (Reston, VA).
>>>
>>> Further troubleshooting indicates that the problem is NOT at Elecraft.
>>>
>>> Verizon has now escalated this two levels to their engineering group - not
>>> sure what that means, but it sounds impressive.  I'll continue to ping them
>>> to ensure they don't close the ticket from perceived lack of interest.
>>>
>>> FWIW, they seem genuinely interested in solving this.  Some of the
>>> complaints about this thread indicate that a few people don't appreciate the
>>> fact that Verizon does not own or control much of the infrastructure between
>>> my house and Elecraft (that's the nature of the Internet). I've dealt with
>>> other ISP's, in the past, who would make me prove that the problem is theirs
>>> (generally impossible for an end-user to do) before investigating it.
>>> That's why they are "in the past."
>>>
>>> Rick
>>> N1RM
>>>
>>>
>>>
>>>
>>> --
>>> View this message in context:
>>> http://elecraft.365791.n2.nabble.com/Elecraft-website-and-Fios-tp7612185p7612302.html
>>> Sent from the Elecraft mailing list archive at Nabble.com.
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:[hidden email]
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to [hidden email]
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:[hidden email]
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to [hidden email]
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>>
>
> ______________________________________________________________
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> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>

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