Extended Warranty

[Bill W4ZV]

AA4AK:
 >There is no use buying it until its been on the market
for at least two years, so that the vendor can get the
inevitable kinks out of both the product, and their
sales/support of it.

         This is just a reminder to all who pay
by credit card.  You're probably eligible for an
extended warranty under your credit card which
extend Elecraft's standard 1 year warranty to
2 years.  I've used this service a number of times
with various products and the claims process is
very simple and actually pleasant.  You'll need
your original invoice, credit card slip (if not
shown on the invoice) and a copy of Elecraft's
warranty (in the manual).  I would suggest you
staple the credit card slip and invoice into the
back of your manual for safe-keeping.

         With firmware updates, a 2-year warranty,
modular design and low shipping costs due to the
K3's low weight, I'm not concerned about ordering
early.  I did the same with my Orion and returned
it just before the end of the same 2-year warranty
for a minor problem with the display.  Ten-Tec
replaced the display, performed a complete
hardware update and returned my unit which was
exactly the same as a new one from the production
line (of course no return is even necessary for
firmware updates).  The credit card company paid
for the complete cost including shipping and I
had a 100% up-to-date unit at the end of 2 years.

         So...don't worry, be happy...and be
sure to save your credit card slip and invoice!

                                 73,  Bill  W4ZV

P.S.  The following is for MasterCard but Visa
(and others) have similar programs:

To get coverage:
 > You must purchase the new item entirely with your MasterCard card
for yourself or to give
as a gift.
 > The item must have an original manufacturer's (or U.S. store
brand) warranty of twelve (12)
months or less.
 > The original purchase does not have to be registered to receive
this benefit.

The kind of coverage you receive:
 > Extended Warranty doubles the original warranty time period and
duplicates the coverage of the
original manufacturer's (or U.S. store brand) warranty up to a
maximum of twelve (12) months
on most items you purchase. For products with multiple warranty
components, each warranty
time period will be duplicated up to a maximum of twelve (12) months.

http://www.mastercard.com/cardholderservices/guidetobenefits/pdf/gtb_smartshopper_2005.pdf 

_______________________________________________
Elecraft mailing list
Post to: [hidden email]
You must be a subscriber to post to the list.
Subscriber Info (Addr. Change, sub, unsub etc.):
 http://mailman.qth.net/mailman/listinfo/elecraft   

Help: http://mailman.qth.net/subscribers.htm
Elecraft web page: http://www.elecraft.com

[Thom LaCosta]

On Sun, 8 Jul 2007, Bill Tippett wrote:

>        This is just a reminder to all who pay
> by credit card.  You're probably eligible for an
> extended warranty under your credit card which
> extend Elecraft's standard 1 year warranty to
> 2 years.

Strongly suggest you call your issuing bank to confirm that
they offer that benefit.  You might be surprized by the number
and "reputation" of the banks that do not.

When they tell me they don't offer it, I simply tell them I
will use their card for gasoline and other products that
do not have warranties that can be extended.


Thom,EIEIO
Email, Internet, Electronic Information Officer
k3hrn

www.baltimorehon.com/                    Home of the Baltimore Lexicon
www.tlchost.net/hosting/                 Web Hosting as low as 3.49/month
_______________________________________________
Elecraft mailing list
Post to: [hidden email]
You must be a subscriber to post to the list.
Subscriber Info (Addr. Change, sub, unsub etc.):
 http://mailman.qth.net/mailman/listinfo/elecraft   

Help: http://mailman.qth.net/subscribers.htm
Elecraft web page: http://www.elecraft.com

[Julian, G4ILO]

On 7/9/07, Thom LaCosta <[hidden email]> wrote:
>
> Strongly suggest you call your issuing bank to confirm that
> they offer that benefit.  You might be surprized by the number
> and "reputation" of the banks that do not.
>
> When they tell me they don't offer it, I simply tell them I
> will use their card for gasoline and other products that
> do not have warranties that can be extended.

Surprising to see "consumer" issues raising their heads here.

I would have thought people would want to order a K3 because:
a) it's exciting to be one of the first to have a new radio;
b) knowing the guys behind it, you can be confident that any problems
will be sorted out eventually; and
c) If the worst comes to the worst, we're hams, we can try to fix it ourselves.

--
Julian, G4ILO
G4ILO's Shack: www.g4ilo.com
K2 s/n: 392  K3 s/n: ???
www.Ham-Directory.com: the best ham resources on the net
_______________________________________________
Elecraft mailing list
Post to: [hidden email]
You must be a subscriber to post to the list.
Subscriber Info (Addr. Change, sub, unsub etc.):
 http://mailman.qth.net/mailman/listinfo/elecraft   

Help: http://mailman.qth.net/subscribers.htm
Elecraft web page: http://www.elecraft.com

[Chris G3SJJ]

Julian, I think Elecraft have realised they are into completely new ball
game with the K3. There are probably thousands of FT1k, FT2k, Kenwood,
Icom etc owners who will want to change to the K3, purely because it is
a better radio, but who will have no interest in any DIY aspect. They
will expect the kind of warranty and after-service they would get when
buying those radios.

I think the K2 brought in a step-change. Some of us newer owners found
satisfaction in building the kit first, but the ultimate reason was for
a better radio and there are a lot of owners who have purchased
pre-built/owned K2s purely for that purpose. The K3 then enables these
people to purchase a brand new radio and I suspect many will not want to
assemble it themselves, and therfroe will require warranty and service.

For me, I was impressed with the fact that the Voodoo Contesters, a
consistently leading CQWW CW contest group changed to K2s, and several
of the ops also use them for dexpeditions also, but haven't gone through
the loop of assembly it themselves. I saw one for the first time the
week before Dayton last year and purchased my K2/100/SSB/160 kit at
Dayton. I gained immense pleasure out of building it, but only had
slight pangs of sadness when the new owner collected it last week. I am
moving to K3 purely because I think it is even a better radio for my
purpose, ie multi and single op contesting on CW and SSB, low band dxing
and very occasional /P work. I am keeping my FT1kMP as the 2nd radio for
SO2R and MO contesting as I feel its is better ergonomically and ahs
better skirt slectivity with its Inrad roofing and IF filters.

73 Chris G3SJJ



Julian G4ILO wrote:

> On 7/9/07, Thom LaCosta <[hidden email]> wrote:
>>
>> Strongly suggest you call your issuing bank to confirm that
>> they offer that benefit.  You might be surprized by the number
>> and "reputation" of the banks that do not.
>>
>> When they tell me they don't offer it, I simply tell them I
>> will use their card for gasoline and other products that
>> do not have warranties that can be extended.
>
> Surprising to see "consumer" issues raising their heads here.
>
> I would have thought people would want to order a K3 because:
> a) it's exciting to be one of the first to have a new radio;
> b) knowing the guys behind it, you can be confident that any problems
> will be sorted out eventually; and
> c) If the worst comes to the worst, we're hams, we can try to fix it
> ourselves.
>

_______________________________________________
Elecraft mailing list
Post to: [hidden email]
You must be a subscriber to post to the list.
Subscriber Info (Addr. Change, sub, unsub etc.):
 http://mailman.qth.net/mailman/listinfo/elecraft   

Help: http://mailman.qth.net/subscribers.htm
Elecraft web page: http://www.elecraft.com

[Chris G3SJJ]

There are some sill typos here. Apologies. I am hurrying because I am so
keen to get on with some decorating tasks!!

Chris G3SJJ


G3SJJ wrote:

> Julian, I think Elecraft have realised they are into completely new
> ball game with the K3. There are probably thousands of FT1k, FT2k,
> Kenwood, Icom etc owners who will want to change to the K3, purely
> because it is a better radio, but who will have no interest in any DIY
> aspect. They will expect the kind of warranty and after-service they
> would get when buying those radios.
>
> I think the K2 brought in a step-change. Some of us newer owners found
> satisfaction in building the kit first, but the ultimate reason was
> for a better radio and there are a lot of owners who have purchased
> pre-built/owned K2s purely for that purpose. The K3 then enables these
> people to purchase a brand new radio and I suspect many will not want
> to assemble it themselves, and therfroe will require warranty and
> service.
>
> For me, I was impressed with the fact that the Voodoo Contesters, a
> consistently leading CQWW CW contest group changed to K2s, and several
> of the ops also use them for dexpeditions also, but haven't gone
> through the loop of assembly it themselves. I saw one for the first
> time the week before Dayton last year and purchased my K2/100/SSB/160
> kit at Dayton. I gained immense pleasure out of building it, but only
> had slight pangs of sadness when the new owner collected it last week.
> I am moving to K3 purely because I think it is even a better radio for
> my purpose, ie multi and single op contesting on CW and SSB, low band
> dxing and very occasional /P work. I am keeping my FT1kMP as the 2nd
> radio for SO2R and MO contesting as I feel its is better ergonomically
> and ahs better skirt slectivity with its Inrad roofing and IF filters.
>
> 73 Chris G3SJJ
>
>
>
> Julian G4ILO wrote:
>> On 7/9/07, Thom LaCosta <[hidden email]> wrote:
>>>
>>> Strongly suggest you call your issuing bank to confirm that
>>> they offer that benefit.  You might be surprized by the number
>>> and "reputation" of the banks that do not.
>>>
>>> When they tell me they don't offer it, I simply tell them I
>>> will use their card for gasoline and other products that
>>> do not have warranties that can be extended.
>>
>> Surprising to see "consumer" issues raising their heads here.
>>
>> I would have thought people would want to order a K3 because:
>> a) it's exciting to be one of the first to have a new radio;
>> b) knowing the guys behind it, you can be confident that any problems
>> will be sorted out eventually; and
>> c) If the worst comes to the worst, we're hams, we can try to fix it
>> ourselves.
>>
> _______________________________________________
> Elecraft mailing list
> Post to: [hidden email]
> You must be a subscriber to post to the list.
> Subscriber Info (Addr. Change, sub, unsub etc.):
> http://mailman.qth.net/mailman/listinfo/elecraft   
> Help: http://mailman.qth.net/subscribers.htm
> Elecraft web page: http://www.elecraft.com
>

_______________________________________________
Elecraft mailing list
Post to: [hidden email]
You must be a subscriber to post to the list.
Subscriber Info (Addr. Change, sub, unsub etc.):
 http://mailman.qth.net/mailman/listinfo/elecraft   

Help: http://mailman.qth.net/subscribers.htm
Elecraft web page: http://www.elecraft.com

[David Honey]

At 10:25 2007-07-09, G3SJJ wrote:
>There are some sill typos here. Apologies. I am hurrying because I
>am so keen to get on with some decorating tasks!!

Chris, you can get medical treatment for that condition ;-)
Have fun with the decorating - guess with all the rain we've had it's
a quiet indoor job that can be done without interruptions.

vy 73 de David M0DHO

_______________________________________________
Elecraft mailing list
Post to: [hidden email]
You must be a subscriber to post to the list.
Subscriber Info (Addr. Change, sub, unsub etc.):
 http://mailman.qth.net/mailman/listinfo/elecraft   

Help: http://mailman.qth.net/subscribers.htm
Elecraft web page: http://www.elecraft.com

[Chris G3SJJ]

I am linked in with a two part incentive scheme David.

Part A - I volunteered to decorate the lounge instead of getting an
outside contractor so that I could use the cash to finance the 2nd
payment on the K3 (1st payment from sale of K2)

Part B - Need to get the decorating complete and the loung re-assembled
about a week before delivery of K3 do that the novelty factor of new
rads, new hole in wall fire, new plastering, new colour walls and new
wooden floor still means I am loved by my wife! Timing is critical.

Chris G3SJJ



David Honey wrote:

> At 10:25 2007-07-09, G3SJJ wrote:
>> There are some silly typos here. Apologies. I am hurrying because I
>> am so keen to get on with some decorating tasks!!
>
> Chris, you can get medical treatment for that condition ;-)
> Have fun with the decorating - guess with all the rain we've had it's
> a quiet indoor job that can be done without interruptions.
>
> vy 73 de David M0DHO
> _______________________________________________
> Elecraft mailing list
> Post to: [hidden email]
> You must be a subscriber to post to the list.
> Subscriber Info (Addr. Change, sub, unsub etc.):
> http://mailman.qth.net/mailman/listinfo/elecraft   
> Help: http://mailman.qth.net/subscribers.htm
> Elecraft web page: http://www.elecraft.com
>

_______________________________________________
Elecraft mailing list
Post to: [hidden email]
You must be a subscriber to post to the list.
Subscriber Info (Addr. Change, sub, unsub etc.):
 http://mailman.qth.net/mailman/listinfo/elecraft   

Help: http://mailman.qth.net/subscribers.htm
Elecraft web page: http://www.elecraft.com