FW: Enquiry Time

[Stuart]

 

Does anyone know the usual time taken to get a reply from the
[hidden email] <mailto:[hidden email]>  email address? I
asked a question last week but have had no reply as yet.

 

Stuart, GD0OUD.

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

[John Hiatt]

My only experience is with the parts email address, and they got back to me within a couple of hours during normal business hours.  Make sure to check your junk folder in case it slipped through.

You could also try the other  support email listed [hidden email]

John, KC7DRI


________________________________
From: [hidden email] <[hidden email]> on behalf of Stuart Hill <[hidden email]>
Sent: Monday, July 30, 2018 12:47 PM
To: [hidden email]
Subject: [Elecraft] FW: Enquiry Time



Does anyone know the usual time taken to get a reply from the
[hidden email] <mailto:[hidden email]>  email address? I
asked a question last week but have had no reply as yet.



Stuart, GD0OUD.

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

[Don Wilhelm]

Stuart,

You would normally receive a reply in 24 to 48 hours, except on weekends
when the office is closed.  If sent over the weekend or late Friday or
on a Monday, realize that Mondays are very busy with support emails
trying to catch up with the weekend backup.

I suspect something has happened to the email in cyberspace.  I suggest
re-sending.  You may use [hidden email] since the other support
addresses all flow into the same bucket anyway (or at least they should).

73,
Don W3FPR

On 7/30/2018 3:47 PM, Stuart Hill wrote:
>  
>
> Does anyone know the usual time taken to get a reply from the
> [hidden email] <mailto:[hidden email]>  email address? I
> asked a question last week but have had no reply as yet.
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]