Fios and Elecraft Website Access

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Fios and Elecraft Website Access

Fred, KC2QFR
I jumped in to quickly. I can only access the Electraft homepage. It just
sits there when I try to access links on the elecraft site. Only external
links work.

As others have said I can ftp to the site just fine.  I will just sit back
in silence to see if  Verizon fixes their problem.

73, Fred WY2E
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Re: Fios and Elecraft Website Access

Eric Swartz - WA6HHQ
Administrator
We've checked here and nothing appears wrong with the actual server for the
Elecraft web site. We've checked it here via multiple providers (ATT, Verizon 4G
cellular, ATT optical). All those appear to access it OK.

It appears the problem resides at Verizon (and possibly others) with their
network DNS servers. There -was- a short optical fiber outage mid-last week
upstream of the ISP that hosts our Elecraft website. Its possible that the
network re-routing required when this was fixed was not properly updated by
Verizon on their servers and possibly other network routing servers.

Also note- you can access our web page via two addresses:
www.elecraft.com    and
elecraft.com
Both end up at the same place.

One additional thought:
If you are still having problems, you may need to flush the local DNS cache of
old internet routing records on your PC. This can be done easily via the command
window in Windows.

 From the program menu (icon on the lower left corner of the windows screen)
chose 'run' and then enter 'command' as the program to run and press enter. This
will bring up a dos command window.

 From the command prompt in that window type:   ipconfig /flushdns
Then press the enter key.
Then type: exit   followed by the enter key to close the window.

Lastly, close and re-load your browser and reload the page.

Please let us know if either of the elecraft webpage addresses above still fail
to work.

73

Eric
/elecraft.com/

On 1/4/2016 9:42 AM, Fred Lauricella wrote:

> I jumped in to quickly. I can only access the Electraft homepage. It just
> sits there when I try to access links on the elecraft site. Only external
> links work.
>
> As others have said I can ftp to the site just fine.  I will just sit back
> in silence to see if  Verizon fixes their problem.
>
> 73, Fred WY2E
> ______________________________________________________________
>

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Re: Fios and Elecraft Website Access

Lewis Phelps
For anyone with a Mac who needs to flush their Domain Name Server cache, here are the instructions for OS X 10.10.4 or newer:

1. Open Terminal.app
2. On the command line enter:

sudo killall -HUP mDNSResponder

3. Exit Terminal..app

To do the same thing in older versions of OS X, see:  

https://support.apple.com/en-us/HT202516 <https://support.apple.com/en-us/HT202516>

73

Lew N6LEW


> On Jan 4, 2016, at 10:11 AM, Eric Swartz - WA6HHQ, Elecraft <[hidden email]> wrote:
>
> If you are still having problems, you may need to flush the local DNS cache of old internet routing records on your PC. This can be done easily via the command window in Windows.
>

Lew Phelps N6LEW
Pasadena, CA DM04wd
Elecraft K3-10 / KXV144 / XV432
Yaesu FT-7800
[hidden email]
www.n6lew.us

Generalized Law of Entropy: Sooner or later, everything that has been put together will fall apart.





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Re: Fios and Elecraft Website Access

WB4SON
Still out in Rhode Island Verizon FIOS even after clearing local DNS cache.

Not a huge deal, I can use my AT&T hotspot to get in (although that was out
last week too), but it's been this way for about a week.  It comes/goes.
Sometimes I can get to it.  Other times I can't.  It probably is an issue
with Verizon, but it sure isn't getting resolved.

GL

73, Bob, WB4SON




On Mon, Jan 4, 2016 at 7:01 PM, Lewis Phelps <[hidden email]> wrote:

> For anyone with a Mac who needs to flush their Domain Name Server cache,
> here are the instructions for OS X 10.10.4 or newer:
>
> 1. Open Terminal.app
> 2. On the command line enter:
>
> sudo killall -HUP mDNSResponder
>
> 3. Exit Terminal..app
>
> To do the same thing in older versions of OS X, see:
>
> https://support.apple.com/en-us/HT202516 <
> https://support.apple.com/en-us/HT202516>
>
> 73
>
> Lew N6LEW
>
>
> > On Jan 4, 2016, at 10:11 AM, Eric Swartz - WA6HHQ, Elecraft <
> [hidden email]> wrote:
> >
> > If you are still having problems, you may need to flush the local DNS
> cache of old internet routing records on your PC. This can be done easily
> via the command window in Windows.
> >
>
> Lew Phelps N6LEW
> Pasadena, CA DM04wd
> Elecraft K3-10 / KXV144 / XV432
> Yaesu FT-7800
> [hidden email]
> www.n6lew.us
>
> Generalized Law of Entropy: Sooner or later, everything that has been put
> together will fall apart.
>
>
>
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]
73, Bob, WB4SON
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Re: Fios and Elecraft Website Access

David Lago
I'm experiencing the same problem here in Rockville MD (also a Verizon FIOS
customer), even after the DNS flush. I found a workaround though... if I
use the Tor browser (https://www.torproject.org/). Tor routes your
connection hopping through different countries to achieve anonymity, but a
nice side effect is that elecraft.com is reached via some other providers
and not through FIOS directly.

The bigger issue persists though... hope that Verizon fixes this soon and
that Elecraft sales don't take a hit because of it.

73,
David, K3EDU

On Tue, Jan 5, 2016 at 6:32 PM Bob <[hidden email]> wrote:

> Still out in Rhode Island Verizon FIOS even after clearing local DNS cache.
>
> Not a huge deal, I can use my AT&T hotspot to get in (although that was out
> last week too), but it's been this way for about a week.  It comes/goes.
> Sometimes I can get to it.  Other times I can't.  It probably is an issue
> with Verizon, but it sure isn't getting resolved.
>
> GL
>
> 73, Bob, WB4SON
>
>
>
>
> On Mon, Jan 4, 2016 at 7:01 PM, Lewis Phelps <[hidden email]> wrote:
>
> > For anyone with a Mac who needs to flush their Domain Name Server cache,
> > here are the instructions for OS X 10.10.4 or newer:
> >
> > 1. Open Terminal.app
> > 2. On the command line enter:
> >
> > sudo killall -HUP mDNSResponder
> >
> > 3. Exit Terminal..app
> >
> > To do the same thing in older versions of OS X, see:
> >
> > https://support.apple.com/en-us/HT202516 <
> > https://support.apple.com/en-us/HT202516>
> >
> > 73
> >
> > Lew N6LEW
> >
> >
> > > On Jan 4, 2016, at 10:11 AM, Eric Swartz - WA6HHQ, Elecraft <
> > [hidden email]> wrote:
> > >
> > > If you are still having problems, you may need to flush the local DNS
> > cache of old internet routing records on your PC. This can be done easily
> > via the command window in Windows.
> > >
> >
> > Lew Phelps N6LEW
> > Pasadena, CA DM04wd
> > Elecraft K3-10 / KXV144 / XV432
> > Yaesu FT-7800
> > [hidden email]
> > www.n6lew.us
> >
> > Generalized Law of Entropy: Sooner or later, everything that has been put
> > together will fall apart.
> >
> >
> >
> >
> >
> > ______________________________________________________________
> > Elecraft mailing list
> > Home: http://mailman.qth.net/mailman/listinfo/elecraft
> > Help: http://mailman.qth.net/mmfaq.htm
> > Post: mailto:[hidden email]
> >
> > This list hosted by: http://www.qsl.net
> > Please help support this email list: http://www.qsl.net/donate.html
> > Message delivered to [hidden email]
> >
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
______________________________________________________________
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Home: http://mailman.qth.net/mailman/listinfo/elecraft
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Re: Fios and Elecraft Website Access

Eric Swartz - WA6HHQ
Administrator
Its driving us crazy here too. Verizon has acknowledged the problem and is
working with our ISP to resolve it for them. (Hopefully soon!)

I'll post here as soon as there is a resolution.

73,
Eric
/elecraft.com/

On 1/5/2016 3:59 PM, David Lago wrote:

> I'm experiencing the same problem here in Rockville MD (also a Verizon FIOS
> customer), even after the DNS flush. I found a workaround though... if I
> use the Tor browser (https://www.torproject.org/). Tor routes your
> connection hopping through different countries to achieve anonymity, but a
> nice side effect is that elecraft.com is reached via some other providers
> and not through FIOS directly.
>
> The bigger issue persists though... hope that Verizon fixes this soon and
> that Elecraft sales don't take a hit because of it.
>
> 73,
> David, K3EDU
>
>

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Re: Fios and Elecraft Website Access

KK4QOE
In reply to this post by Fred, KC2QFR
I contacted verizon regarding this issue as well... same issue here in Florida.. home verizon FIOS customers are unable to get to www.elecraft.com

There is a workaround... go to http://kproxy.com/  then put in the www.elecraft.com site and you will be able to get to the site... not a fix but a workaround for those of you that want to download a doc, driver, etc....

David