Firmware Update Crash!

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Firmware Update Crash!

John Huffman-3
I attempted to update my K3 to version 3.68 and now my K3 no longer works.

It was working fine.  I updated to version 3.67 yesterday.  I tuned the
radio on just now.  It was working fine.  I downloaded and extracted
version 3.68.  I opened the K3 Utility.  The utility read the K3's
firmware and saw that the 3.67 MCU file was newer.  I clicked on "Send
all new firmware to K3".

The K3 screen said something like MD D.  The utility said something like
D didn't echo, remove power.  I couldn't turn the K3 off, so I removed
power.  I reconnected power and turned on the K3.  Now the red TX led
flashes slowly and I can't turn off the K3 without removing power.

Now what???

73 de K1ESE
John
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Re: Firmware Update Crash!

Dave, G4AON
John in the K3 Utility Help file it explains what to do, it's under
troubleshooting - Force K3 into firmware load required mode

Hope that fixes the problem...

73 Dave, G4AON
K3/100 #80 (f/w 3.68)
-----------------------------

I attempted to update my K3 to version 3.68 and now my K3 no longer works.

It was working fine. I updated to version 3.67 yesterday. I tuned the
radio on just now. It was working fine. I downloaded and extracted
version 3.68. I opened the K3 Utility. The utility read the K3's
firmware and saw that the 3.67 MCU file was newer. I clicked on "Send
all new firmware to K3".

The K3 screen said something like MD D. The utility said something like
D didn't echo, remove power. I couldn't turn the K3 off, so I removed
power. I reconnected power and turned on the K3. Now the red TX led
flashes slowly and I can't turn off the K3 without removing power.

Now what???

73 de K1ESE
John

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Re: Firmware Update Crash!

John Huffman-3
Dave -

No joy.   I did as the Utility Help said, but after the 10second start
it goes back to the red TX led flashing and the screen is dark.

I took out the KIO3 thinking that something was in transmit mode.  
Again, no joy, same symptoms.

I can't even get a screen display.  I'm holding off taking out the KPA3
to see if there are other suggestions.  I'd like to avoid that.

This is very frustrating, but I appreciate your suggestion....

73 de K1ESE
John

Dave G4AON wrote:

> John in the K3 Utility Help file it explains what to do, it's under
> troubleshooting - Force K3 into firmware load required mode
>
> Hope that fixes the problem...
>
> 73 Dave, G4AON
> K3/100 #80 (f/w 3.68)
> -----------------------------
>
> I attempted to update my K3 to version 3.68 and now my K3 no longer works.
>
> It was working fine. I updated to version 3.67 yesterday. I tuned the
> radio on just now. It was working fine. I downloaded and extracted
> version 3.68. I opened the K3 Utility. The utility read the K3's
> firmware and saw that the 3.67 MCU file was newer. I clicked on "Send
> all new firmware to K3".
>
> The K3 screen said something like MD D. The utility said something like
> D didn't echo, remove power. I couldn't turn the K3 off, so I removed
> power. I reconnected power and turned on the K3. Now the red TX led
> flashes slowly and I can't turn off the K3 without removing power.
>
> Now what???
>
> 73 de K1ESE
> John
>
>
>  
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Re: Firmware Update Crash!

Ken Wagner K3IU
John:
Off the top of my head, the only thing I can offer is to remove all
external connections from the K3, except the power cord and a dummy
load.  Also, if you are using a USB-to-9 pin adaptor and you have the
ability to use a "traditional" serial cable, try using that.
73, Ken K3IU
~~~~~~~~~~~~~~~~~~~~~~~~
John Huffman wrote:

> Dave -
>
> No joy.   I did as the Utility Help said, but after the 10second start
> it goes back to the red TX led flashing and the screen is dark.
>
> I took out the KIO3 thinking that something was in transmit mode.  
> Again, no joy, same symptoms.
>
> I can't even get a screen display.  I'm holding off taking out the KPA3
> to see if there are other suggestions.  I'd like to avoid that.
>
> This is very frustrating, but I appreciate your suggestion....
>
> 73 de K1ESE
> John
>
> Dave G4AON wrote:
>  
>> John in the K3 Utility Help file it explains what to do, it's under
>> troubleshooting - Force K3 into firmware load required mode
>>
>> Hope that fixes the problem...
>>
>> 73 Dave, G4AON
>> K3/100 #80 (f/w 3.68)
>> -----------------------------
>>
>> I attempted to update my K3 to version 3.68 and now my K3 no longer works.
>>
>> It was working fine. I updated to version 3.67 yesterday. I tuned the
>> radio on just now. It was working fine. I downloaded and extracted
>> version 3.68. I opened the K3 Utility. The utility read the K3's
>> firmware and saw that the 3.67 MCU file was newer. I clicked on "Send
>> all new firmware to K3".
>>
>> The K3 screen said something like MD D. The utility said something like
>> D didn't echo, remove power. I couldn't turn the K3 off, so I removed
>> power. I reconnected power and turned on the K3. Now the red TX led
>> flashes slowly and I can't turn off the K3 without removing power.
>>
>> Now what???
>>
>> 73 de K1ESE
>> John
>>
>>
>>  
>>    
> ______________________________________________________________
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>
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> Please help support this email list: http://www.qsl.net/donate.html
>
>  
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Re: Firmware Update Crash!

Don Wilhelm-4
In reply to this post by John Huffman-3
John,

The blinking TX LED and screen with backlight off is exactly the
condition that you are looking for.  Go on to the next step and Test
Communications between K3Utility and the K3.  If that is successful,
start the firmware download.  If the communications test fails, check
the serial port and serial cable (or USB to serial adapter), or try
another computer, preferrably with a real serial port.

I quote from the K3Utility Help file:

    * Press and hold the K3 Power button for about 10 seconds until the
      red TX LED under the Power button begins to blink and "MCU LD"
      appears in the LCD display. The LCD back light may be off.
    * Click "Test Communications" on the Port page. You should see a
      status message indicating that the K3 is ready for MCU firmware
      load and is communicating at 38,400 bps.

73,
Don W3FPR
 
John Huffman wrote:

> Dave -
>
> No joy.   I did as the Utility Help said, but after the 10second start
> it goes back to the red TX led flashing and the screen is dark.
>
> I took out the KIO3 thinking that something was in transmit mode.  
> Again, no joy, same symptoms.
>
> I can't even get a screen display.  I'm holding off taking out the KPA3
> to see if there are other suggestions.  I'd like to avoid that.
>
> This is very frustrating, but I appreciate your suggestion....
>
> 73 de K1ESE
> John
>
> Dave G4AON wrote:
>  
>> John in the K3 Utility Help file it explains what to do, it's under
>> troubleshooting - Force K3 into firmware load required mode
>>
>> Hope that fixes the problem...
>>
>> 73 Dave, G4AON
>> K3/100 #80 (f/w 3.68)
>> -----------------------------
>>
>> I attempted to update my K3 to version 3.68 and now my K3 no longer works.
>>
>> It was working fine. I updated to version 3.67 yesterday. I tuned the
>> radio on just now. It was working fine. I downloaded and extracted
>> version 3.68. I opened the K3 Utility. The utility read the K3's
>> firmware and saw that the 3.67 MCU file was newer. I clicked on "Send
>> all new firmware to K3".
>>
>> The K3 screen said something like MD D. The utility said something like
>> D didn't echo, remove power. I couldn't turn the K3 off, so I removed
>> power. I reconnected power and turned on the K3. Now the red TX led
>> flashes slowly and I can't turn off the K3 without removing power.
>>
>> Now what???
>>
>> 73 de K1ESE
>> John
>>
>>
>>  
>>    
> ______________________________________________________________
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>
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> Checked by AVG - www.avg.com
> Version: 9.0.709 / Virus Database: 270.14.103/2558 - Release Date: 12/11/09 05:06:00
>
>  
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Re: Firmware Update Crash! Fixed

John Huffman-3
Thanks to Dave, Ken and Don for the help and suggestions.

Dug out the old laptop from under the bed.  It has a real serial port.  
The transfer went fine and now all is working.

Joy!

73 de K1ESE
John

Don Wilhelm wrote:

> John,
>
> The blinking TX LED and screen with backlight off is exactly the
> condition that you are looking for.  Go on to the next step and Test
> Communications between K3Utility and the K3.  If that is successful,
> start the firmware download.  If the communications test fails, check
> the serial port and serial cable (or USB to serial adapter), or try
> another computer, preferrably with a real serial port.
>
> I quote from the K3Utility Help file:
>
>    * Press and hold the K3 Power button for about 10 seconds until the
>      red TX LED under the Power button begins to blink and "MCU LD"
>      appears in the LCD display. The LCD back light may be off.
>    * Click "Test Communications" on the Port page. You should see a
>      status message indicating that the K3 is ready for MCU firmware
>      load and is communicating at 38,400 bps.
>
> 73,
> Don W3FPR
>
> John Huffman wrote:
>> Dave -
>>
>> No joy.   I did as the Utility Help said, but after the 10second
>> start it goes back to the red TX led flashing and the screen is dark.
>>
>> I took out the KIO3 thinking that something was in transmit mode.  
>> Again, no joy, same symptoms.
>>
>> I can't even get a screen display.  I'm holding off taking out the
>> KPA3 to see if there are other suggestions.  I'd like to avoid that.
>>
>> This is very frustrating, but I appreciate your suggestion....
>>
>> 73 de K1ESE
>> John
>>
>> Dave G4AON wrote:
>>  
>>> John in the K3 Utility Help file it explains what to do, it's under
>>> troubleshooting - Force K3 into firmware load required mode
>>>
>>> Hope that fixes the problem...
>>>
>>> 73 Dave, G4AON
>>> K3/100 #80 (f/w 3.68)
>>> -----------------------------
>>>
>>> I attempted to update my K3 to version 3.68 and now my K3 no longer
>>> works.
>>>
>>> It was working fine. I updated to version 3.67 yesterday. I tuned the
>>> radio on just now. It was working fine. I downloaded and extracted
>>> version 3.68. I opened the K3 Utility. The utility read the K3's
>>> firmware and saw that the 3.67 MCU file was newer. I clicked on "Send
>>> all new firmware to K3".
>>>
>>> The K3 screen said something like MD D. The utility said something like
>>> D didn't echo, remove power. I couldn't turn the K3 off, so I removed
>>> power. I reconnected power and turned on the K3. Now the red TX led
>>> flashes slowly and I can't turn off the K3 without removing power.
>>>
>>> Now what???
>>>
>>> 73 de K1ESE
>>> John
>>>
>>>
>>>      
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> ------------------------------------------------------------------------
>>
>>
>> No virus found in this incoming message.
>> Checked by AVG - www.avg.com Version: 9.0.709 / Virus Database:
>> 270.14.103/2558 - Release Date: 12/11/09 05:06:00
>>
>>  
>
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