Fw: SRX1115380891ID - Compatibility with software written for earlier versions of Windows

[James Good]

This is being sent to several groups and individuals.  Do not think it is
SPAM, it is simply the result of an inquiry about the latest Operating
System released by Microsoft, Windows 7, and how that OS interacts with some
software in use in the amateur radio community.  The fourth paragraph gives
the best answer.  If you currently have and use Windows Xp and have no
problem with any amateur radio related software, the options available are
to keep using Windows Xp on the same computer or upgrading to one of the
higher priced Windows 7 packages.

For the present, I will keep the OS that is now on my computer.

73 to all,
Jim Good KD5VXH


----- Original Message -----
From: Microsoft Online Customer Service
To: Jim
Sent: Tuesday, October 27, 2009 9:09 AM
Subject: RE: SRX1115380891ID - Compatibility with software written for
earlier versions of Windows


Hello James,

Thank you for contacting Microsoft Customer Service.

I appreciate you for the time taken to write back to us.

Most programs written for earlier versions of Windows also work in Windows
7. If an older program does not run correctly or does not install on Windows
7, start the Program Compatibility troubleshooter, which simulates an
earlier version of Windows. You can run the wizard on the setup program
itself if the program does not install, or you can run the wizard on the
program if it installs but does not run correctly. For more information,
please visit the below web link:
http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

You have one more option,  which is Windows XP Mode. This feature is
included in certain editions of Windows 7 (Windows 7 Professional,
Enterprise, or Ultimate) and using Windows XP Mode, you can run programs
that were designed for Windows XP. To know more information about Windows
XP, please visit the below web link:
http://windows.microsoft.com/en-us/windows7/install-and-use-windows-xp-mode-in-windows-7

If you have any queries regarding compatibility, you may contact our
Presales team. You can reach them at: [phone]. They are available
from Monday through Friday 6:00 A.M. - 6:00 P.M. Pacific Time.


James, I hope the provided information is helpful.


Thank you,

Prakash
Microsoft Customer Service Representative

If you have any feedback about your Online Customer Service experience,
please send it to my manager, Harpreet Singh, by clicking the link below.
Please be sure to include the name of my manager in the subject field.
http://go.microsoft.com/?linkid=6998852






--- Original Message ---
>From : "Jim"
Sent : Monday, October 26, 2009 10:27:14 PM UTC
To : "Microsoft Online Customer Service"
Subject : Re: SRX1115380891ID - Compatibility with software written for
earlier versions of Windows


Sujith,

Specific programs that are of interest to the amateur radio community, and
to me, include WSPR (pronounced WHISPER) which stands for Weak Signal
Propagation Reporter, MicroLog, DigiPan, and a few other similar programs.
These programs were written to work with the Windows Xp Operating System.
In some cases, a simple patch was made to update a program from Windows 98,
or earlier, to Windows Xp compatibility.  A few software developers have, on
amateur radio reflectors, expressed frustration about being able to update
their software to work correctly with the latest versions of Windows.  These
programs are used by amateur radio operators to record (or log) contacts the
operator makes, get information about expected propagation to distant
countries, and in some cases control the radio being used.  Some software
developers are writing code to do most of these tasks under open source
protocol and open source operating systems.  Should there be delays and
problems getting some of the more useful software to work with Windows 7, as
has been the case with Windows Vista, then many of the amateur radio
operators I hear from would easily switch to some other format for computer
software.

Thank you,
James Good
----- Original Message -----
From: Microsoft Online Customer Service
To: [hidden email]
Sent: Monday, October 26, 2009 3:11 PM
Subject: RE: SRX1115380891ID - Compatibility with software written for
earlier versions of Windows


Hello James,

Thank you for contacting Microsoft Customer Service.

I understand that you would like to know information about backward
compatibility of the old software with latest operating system (Windows 7).
Please let me know if I have misunderstood the issue.

You may find the information about the compatibility of software with
Windows 7 at the following web link:
http://windows.microsoft.com/en-us/windows7/help/compatibility

For more information, I recommend that you contact the Microsoft Microsoft
Sales and Partners Information team at [phone]. They are available
from Monday through Friday 6:00 A.M. - 6:00 P.M. Pacific Time. This team
will be in a better position to assist you.

If you have other concerns, please do write to us.

Thank you,

Sujith
Microsoft Customer Service Representative

If you have any feedback about your Online Customer Service experience,
please send it to my manager, Justus Joy, by clicking the link below. Please
be sure to include the name of my manager in the subject field.
http://go.microsoft.com/?linkid=6998852






--- Original Message ---
>From : [hidden email]
Sent : Monday, October 26, 2009 4:11:11 PM UTC
To : [hidden email]
Subject : Compatibility with software written for earlier versions of
Windows

CONTACT INFORMATION
First Name: James Good

PRODUCT
Windows

QUESTIONS OR COMMENTS
Message: I am an amateur radio operator and have several programs installed
on my personal computer that had been written for earlier versions of the
Windows operating system.  Some of these programs even support Windows 95
and earlier DOS operating systems.  These programs are used to operate in
digital modes on the amateur radio frequencies (PSK, MFSK, RTTY, etc.).  In
light of the problems that many users experienced when Windows Vista was
introduced about the lack of support for some programs and product drivers
in use by the computer user, what will be the backward compatibility of the
latest version?  There have been some amateur operators that have switched
from the Microsoft family of software to other operating systems simply for
compatibility with certain other software and external hardware.  With some
600,000 or more amateur operators in the United States, it seems that
gaining and keeping that group of users should be important.
Thank you,
James Good

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