I can't update my K3 firmware

[David Olean]

I am using K3 Utility and, in the past, have been happily downloading
firmware onto my computer for use on several K3s here as well as my
brother's K3. In the last few days, I have been trying to update my K3 to a
newer firmware release but keep getting an error message that "Access is
denied" whenever I try to connect with the Elecraft FTP address with K3
Utility. I was using  K3 Utility 1.13.6.29 (I think) but when it did not
work, I loaded the latest K3 Utility 1.15.6.29 and got the same results. I
try to connect by clicking on the update latest firmware button in the
utility, but after a short delay, I get the error message that my access is
denied. I had no idea that Wayne or Eric hated me that much!  I must be
doing something stupid, but it has been working slick for years up to now. I
tried saving to a different directory with no luck. I don't think I have any
firewall issues on my computer.
    My K3 Utility screen first tells me that I am opening ftp.elecraft.com
Next it says it is copying files to my directory that I set up using the
firmware # as the sub directory name. Lastly, I get the message  FTP GetFile
completed with error  0x00000005 Access denied.
Any suggestions from the computer mavens?

Dave K1WHS

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[Guy Olinger K2AV]

I suspect the denial is at your end, not Elecraft's. Make sure the
directory you are FTPing *into* allows you access. Make sure the target
directory is still the correct one. If it is,  try running the Elecraft
utility "as administrator".

73, Guy K2AV

On Monday, July 20, 2015, Dave Olean <[hidden email]> wrote:

> I am using K3 Utility and, in the past, have been happily downloading
> firmware onto my computer for use on several K3s here as well as my
> brother's K3. In the last few days, I have been trying to update my K3 to a
> newer firmware release but keep getting an error message that "Access is
> denied" whenever I try to connect with the Elecraft FTP address with K3
> Utility. I was using  K3 Utility 1.13.6.29 (I think) but when it did not
> work, I loaded the latest K3 Utility 1.15.6.29 and got the same results. I
> try to connect by clicking on the update latest firmware button in the
> utility, but after a short delay, I get the error message that my access is
> denied. I had no idea that Wayne or Eric hated me that much!  I must be
> doing something stupid, but it has been working slick for years up to now.
> I tried saving to a different directory with no luck. I don't think I have
> any firewall issues on my computer.
>    My K3 Utility screen first tells me that I am opening ftp.elecraft.com
> Next it says it is copying files to my directory that I set up using the
> firmware # as the sub directory name. Lastly, I get the message  FTP
> GetFile completed with error  0x00000005 Access denied.
> Any suggestions from the computer mavens?
>
> Dave K1WHS
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>

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