Trouble started with no reception on 14 or 24 mHz. Reloaded configuration file which got reception back, but had a continuous ERR PTT. Attempted a complete firmware reload. K3 hung at MCU LD with all buttons inoperative. I then tried the recovery procedure in the K3 Utility Help section. The K3 comes on without backlight, and transmit blinking and MCU LD in the display. The K3 Utility cannot open the port. I’m stuck. This K3 has all K3S upgrades including USB, etc. I have also tried rebooting the computer with and without USB connected.
Vy 73 de Bob DJ0RD/WU5T ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
First. Look manual about this and follow directions there.
Then call customer support at Elecraft. Sent from my iPhone ...nr4c. bill > On Jan 24, 2019, at 3:03 PM, Bob DeHaney <[hidden email]> wrote: > > Trouble started with no reception on 14 or 24 mHz. Reloaded configuration file which got reception back, but had a continuous ERR PTT. Attempted a complete firmware reload. K3 hung at MCU LD with all buttons inoperative. I then tried the recovery procedure in the K3 Utility Help section. The K3 comes on without backlight, and transmit blinking and MCU LD in the display. The K3 Utility cannot open the port. I’m stuck. This K3 has all K3S upgrades including USB, etc. I have also tried rebooting the computer with and without USB connected. > > > > Vy 73 de Bob DJ0RD/WU5T > > > > > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by Bob DeHaney
Bob,
Since you had an ERR PTT indication in the midst of all this, unplug all cables except the USB cable and the Power Cable. Connect ANT1 to a dummy load. Then open K3 Utility and open its Help file. Look for "Force a Firmware Download" and follow those instructions (the instructions are also in the manual). After you are again up and running, plug each of your cables in one at a time and recycle power after each cable. If you see an ERR PTT, investigate that cable. It could be as simple as a closed paddle or key contact, or a mic cable that has PTT stuck on. Or it could be more complicated depending on what else you have in your station. ERR PTT means that either a key or a mic PTT closure was detected when the K3 was turned on. 73, Don W3FPR On 1/24/2019 3:03 PM, Bob DeHaney wrote: > Trouble started with no reception on 14 or 24 mHz. Reloaded configuration file which got reception back, but had a continuous ERR PTT. Attempted a complete firmware reload. K3 hung at MCU LD with all buttons inoperative. I then tried the recovery procedure in the K3 Utility Help section. The K3 comes on without backlight, and transmit blinking and MCU LD in the display. The K3 Utility cannot open the port. I’m stuck. This K3 has all K3S upgrades including USB, etc. I have also tried rebooting the computer with and without USB connected. ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Bob,
If you are trying to use the USB port after a failed firmware update, you need to either use the RS-232 port or take the top cover off and the change the little switch on the board (can't remember the name of it) the USB and RS 232 ports are on to USB position. The you can use the USB port for a forced download. After you are done, move the switch back to the other position. Dick, K8ZTT Sent from Yahoo Mail on Android On Thu, Jan 24, 2019 at 13:34, Don Wilhelm<[hidden email]> wrote: Bob, Since you had an ERR PTT indication in the midst of all this, unplug all cables except the USB cable and the Power Cable. Connect ANT1 to a dummy load. Then open K3 Utility and open its Help file. Look for "Force a Firmware Download" and follow those instructions (the instructions are also in the manual). After you are again up and running, plug each of your cables in one at a time and recycle power after each cable. If you see an ERR PTT, investigate that cable. It could be as simple as a closed paddle or key contact, or a mic cable that has PTT stuck on. Or it could be more complicated depending on what else you have in your station. ERR PTT means that either a key or a mic PTT closure was detected when the K3 was turned on. 73, Don W3FPR On 1/24/2019 3:03 PM, Bob DeHaney wrote: > Trouble started with no reception on 14 or 24 mHz. Reloaded configuration file which got reception back, but had a continuous ERR PTT. Attempted a complete firmware reload. K3 hung at MCU LD with all buttons inoperative. I then tried the recovery procedure in the K3 Utility Help section. The K3 comes on without backlight, and transmit blinking and MCU LD in the display. The K3 Utility cannot open the port. I’m stuck. This K3 has all K3S upgrades including USB, etc. I have also tried rebooting the computer with and without USB connected. ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
That is sometimes required, but not always.
Only if the K3S or K3 with the KIO3B does not respond to the USB connection, then that can be used as a last resort. Often the problem is simply that the computer does not clearly identify the COM port associated with the K3 USB connection. If that is the problem, I can help with identifying the proper COM port to put into K3 Utility. 73, Don W3FPR On 1/24/2019 3:41 PM, RIchard Williams wrote: > Bob, > > If you are trying to use the USB port after a failed firmware update, > you need to either use the RS-232 port or take the top cover off and > the change the little switch on the board (can't remember the name of > it) the USB and RS 232 ports are on to USB position. The you can use > the USB port for a forced download. After you are done, move the > switch back to the other position. > > Dick, K8ZTT > > Sent from Yahoo Mail on Android > <https://go.onelink.me/107872968?pid=InProduct&c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&af_wl=ym&af_sub1=Internal&af_sub2=Global_YGrowth&af_sub3=EmailSignature> > > On Thu, Jan 24, 2019 at 13:34, Don Wilhelm > <[hidden email]> wrote: > Bob, > > Since you had an ERR PTT indication in the midst of all this, > unplug all > cables except the USB cable and the Power Cable. Connect ANT1 to a > dummy load. > > Then open K3 Utility and open its Help file. Look for "Force a > Firmware > Download" and follow those instructions (the instructions are also in > the manual). > > After you are again up and running, plug each of your cables in > one at a > time and recycle power after each cable. If you see an ERR PTT, > investigate that cable. It could be as simple as a closed paddle > or key > contact, or a mic cable that has PTT stuck on. Or it could be more > complicated depending on what else you have in your station. > > ERR PTT means that either a key or a mic PTT closure was detected > when > the K3 was turned on. > > 73, > Don W3FPR > > On 1/24/2019 3:03 PM, Bob DeHaney wrote: > > Trouble started with no reception on 14 or 24 mHz. Reloaded > configuration file which got reception back, but had a continuous > ERR PTT. Attempted a complete firmware reload. K3 hung at MCU LD > with all buttons inoperative. I then tried the recovery procedure > in the K3 Utility Help section. The K3 comes on without > backlight, and transmit blinking and MCU LD in the display. The > K3 Utility cannot open the port. I’m stuck. This K3 has all K3S > upgrades including USB, etc. I have also tried rebooting the > computer with and without USB connected. > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > <mailto:[hidden email]> > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] > <mailto:[hidden email]> > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
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