I recently had the opportunity to call upon
[hidden email]. I was assisted by Dale and the problem was very quickly resolved. In very short order, the replacement module was received by USPS Priority Mail and my beloved K3 was back on the air.
I have over the years owned 3 elecraft radios, a couple of K2s (one in the shack now) and of course the K3. In the early years Gary Surrency was always the contact and a real pleasure to work with. And now I have had the pleasure of working with Dale.
Typical of Elecraft, the office crew, and support crew, always have the customer first and I for one appreciate it. Thanks guys. Excellent support for really great gear.
73s Jim, W4ATK
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