K3 FTDI USB to Serial

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K3 FTDI USB to Serial

Russ W9RB
Hello all,
Not having luck using an FTDI USB-serial cable. Its an off brand (Gearma) so that may be my problem :) I have downloaded the latest drivers from ftdichip.com and still no luck. I am getting this msg when Utility attempts to communicate: K3 waiting for firmware load. RS-232 speed 38400 bit/s. Utility is trying to talk thru COM6, only option. The driver is showing location of Port_#0001.Hub_#0005. Looks like wrong port maybe, but not sure where to change it.
Just FYI, I can communicate with K3 using my old laptop with real serial port, but its on life support.
Thanks for any help.
73, Russ W9EL
73, Russ - W9RB