K3: Firmware Utility Errors

[Chuck - AE4CW]

 I've been exercising the firmware utility (currently 1.0.11.21) for
familiarity while awaiting my shipment and have been receiving error
messages for the last three days when attempting to check for new firmware
versions.  The verbose activity log looks like this:

15:07:26 Opening connection to ftp.elecraft.com
15:07:26 Enter OnHandleCreated m_ftpState 1
15:07:26 OnHandleCreated OpeningSession
15:07:26 InternetConnect completed with error 997: Overlapped I/O operation
is in progress.

15:07:26 INTERNET_STATUS_CONNECTING_TO_SERVER 63.249.74.212
15:07:26 Connected to Elecraft server. Please be patient, this takes a few
seconds.
15:07:29 Enter OnRequestComplete dwResult 0xcc0008 dwError 0
15:07:29 OnRequestComplete OpeningSession dwResult 0xcc0008 dwError 0
15:07:29 Enter OnOpenSessionComplete
15:07:29 Navigating to K3/firmware directory
15:07:29 FtpSetCurrentDirectory completed with error 997: Overlapped I/O
operation is in progress.

15:07:29 Enter OnRequestComplete dwResult 0x0001 dwError 0
15:07:29 OnRequestComplete NavigatingDirectory dwResult 0x0001 dwError 0
15:07:29 Enter OnDirectoryNavigationComplete
15:07:29 Call FtpFindFile
15:07:29 Enter OnHandleCreated m_ftpState 3
15:07:29 OnHandleCreated FindFirstFile HINTERNET 0xcc0010
15:07:29 FtpFindFile completed with error 997: Overlapped I/O operation is
in progress.

15:07:50 INTERNET_STATUS_HANDLE_CLOSING
15:07:50 Enter OnRequestComplete dwResult 0x0000 dwError 12002 The operation
timed out

15:07:50 OnRequestComplete FindingFirstFile
15:07:50 Enter Finish: Verb FtpFindFile dwError 12002 fForceError 1
15:07:50 FtpFindFile completed with error 12002: The operation timed out

15:07:50 Enter CFtpElecraft::Close
15:07:50 Enter CFtpElecraft::Close
15:07:52 Ready

Anyone know what the problem may be?  With prior releases of the utility all
worked well and as expected.
 
--
Chuck - AE4CW

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[Dave Martin-2]

On Nov 27, 2007 3:23 PM, Chuck Catledge <[hidden email]> wrote:
>  I've been exercising the firmware utility (currently 1.0.11.21) for
....
>
> Anyone know what the problem may be?  With prior releases of the utility all
> worked well and as expected.
>
> --
> Chuck - AE4CW
>
The new version works fine here, Chuck.  I checked for new firmware
several times with never an error message.  This version pops up a
message several times saying that newer firmware is available, but I
assume that's because I don't yet have my K3 and it doesn't see any
firmware.  I'm running Win XP SP2 on an Intel board.

Dave  W5DHM
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[Joe-aa4nn]

'Scuse me, but didn't Elecraft set up a special reflector
for K3 users to discuss their problems directly with
support.  Who on this basic [hidden email]
can possibly answer  your questions?  I mean. other
than those who are undergoing debugging and they
should be on the K3 reflector anyway.
de Joe, aa4nn

----- Original Message -----
From: "Dave Martin" <[hidden email]>
To: "Chuck Catledge" <[hidden email]>
Cc: <[hidden email]>
Sent: Tuesday, November 27, 2007 3:35 PM
Subject: Re: [Elecraft] K3: Firmware Utility Errors

> On Nov 27, 2007 3:23 PM, Chuck Catledge <[hidden email]> wrote:
>>  I've been exercising the firmware utility (currently 1.0.11.21) for
> ....
>>
>> Anyone know what the problem may be?  With prior releases of the utility
>> all
>> worked well and as expected.
>>
>> --
>> Chuck - AE4CW
>>
> The new version works fine here, Chuck.  I checked for new firmware
> several times with never an error message.  This version pops up a
> message several times saying that newer firmware is available, but I
> assume that's because I don't yet have my K3 and it doesn't see any
> firmware.  I'm running Win XP SP2 on an Intel board.
>
> Dave  W5DHM
>

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[Ed Muns, W0YK]

> 'Scuse me, but didn't Elecraft set up a special reflector for
> K3 users to discuss their problems directly with support.  
> Who on this basic [hidden email] can possibly answer  
> your questions?  I mean. other than those who are undergoing
> debugging and they should be on the K3 reflector anyway.
> de Joe, aa4nn

I understand your point, Joe.  OTOH, as a reflector subscriber, I am happy
to see posts, and answers, to questions such as this.  They are often of use
to other subscribers which wouldn't happen with a direct Elecraft support
email.  Also, other users may have the answer which saves Elecraft employees
from diverting focus from things only they can do ... such as working off
the shipment backlog.

What I would like to see less of are the long threads guessing about serial
numbers, shipping status, deposits, etc.  Probably each of us has our own
preferences for what we want to see, and don't want to see, on the
reflector.

73,
Ed - W0YK

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[Joe-aa4nn]

>> 'Scuse me, but didn't Elecraft set up a special reflector for
>> K3 users to discuss their problems directly with support.
>> Who on this basic [hidden email] can possibly answer
>> your questions?  I mean. other than those who are undergoing
>> debugging and they should be on the K3 reflector anyway.
>> de Joe, aa4nn
>
> I understand your point, Joe.  OTOH, as a reflector subscriber, I am happy
> to see posts, and answers, to questions such as this.  They are often of
> use
> to other subscribers which wouldn't happen with a direct Elecraft support
> email.  Also, other users may have the answer which saves Elecraft
> employees
> from diverting focus from things only they can do ... such as working off
> the shipment backlog.
>
> What I would like to see less of are the long threads guessing about
> serial
> numbers, shipping status, deposits, etc.  Probably each of us has our own
> preferences for what we want to see, and don't want to see, on the
> reflector.
> 73,
> Ed - W0YK

Thanks, Ed.  What is disturbing to me is guys who do not have a K3 but who
are poking around with the firmware loader and posting faults to the
reflector
for whatever reason is behind their intent.  This makes no sense to me.
de Joe, aa4nn

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[Craig Rairdin]

> 'Scuse me, but didn't Elecraft set up a special reflector
> for K3 users to discuss their problems directly with
> support.  

Nope.

There's a separate K3 support email address which seems to light up every K3
engineer on the planet, which is pretty cool. But there's no separate
reflector. There are a hundred or so K3 owners so chances are someone out
there can answer a simple K3 question to the benefit of everyone on the
reflector.

Craig
NZ0R
K3/100 #25

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[Greg - AB7R]

Correct Craig.  Discussions should remain on this reflector.  The K3Support
email is for customers who have their rigs and may have an assembly question
or other issues that need to be addressed.

Thanks!

73
Greg
AB7R


-----Original Message-----
From: [hidden email]
[mailto:[hidden email]]On Behalf Of Craig Rairdin
Sent: Tuesday, November 27, 2007 9:59 PM
To: [hidden email]
Subject: RE: [Elecraft] K3: Firmware Utility Errors


> 'Scuse me, but didn't Elecraft set up a special reflector
> for K3 users to discuss their problems directly with
> support.

Nope.

There's a separate K3 support email address which seems to light up every K3
engineer on the planet, which is pretty cool. But there's no separate
reflector. There are a hundred or so K3 owners so chances are someone out
there can answer a simple K3 question to the benefit of everyone on the
reflector.

Craig
NZ0R
K3/100 #25

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