K3 Problem Solved!!!!

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K3 Problem Solved!!!!

pastormg
Well, it seems that the prolific cables do work with windows 10 and the K3. Evidently you can't connect the cable to the P3 and then to the K3. It must be connected directly to the K3. Once I did that the firmware loaded and everything is back to normal. Hopefully Howard at Elecraft will read this. Thanks to all the people that told me to connect the cable directly to the K3. Mark Griffin, KB3Z
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Re: K3 Problem Solved!!!!

Don Wilhelm-4
Mark,

I am glad to hear that you now have resolved the problem.  Sorry to hear
of your frustration, but those computer COM port issues can indeed be
frustrating at times.

The connection with the serial adapter cable to the P3 *should* have
worked.  That means you may have to do some additional investigation.  I
would first suspect the K3 to P3 RS-232 cable, or the connectors - make
sure the jackscrews are properly fastened. Now that the crisis has
passed, connect the K3 to P3 serial cable and connect your P3 to the USB
to serial cable - then see if K3 Utility can find and connect with the
K3.  If not, then troubleshoot that particular problem.

I would also suggest that you obtain another USB to serial adapter -
preferably one with an FTDI chipset.  You should have a couple of USB to
serial adapters on hand to use.  It is always good to have a spare to
use just as a check - they are not that expensive and serve as good
insurance when you can try an alternate.
I recall that you initially tried loading the firmware through a
Microham device - that is a "NO-NO", disconnect the Microham and connect
directly through a proper working USB to serial adapter when loading
firmware.

I do not know anything about Windows 10 yet, but I recall reading
somewhere that it is not always consistent in the COM port assignments
when using USB to serial adapters - perhaps that was part of your
problem - determining the correct COM port to be used in K3Utility.  
Yes, K3Utility can *usually* detect the correct COM port, but there are
some occasions for 'false positive" responses that can occur when it
does a port search, so it is best to determine which COM port your
operating system has assigned for your USB to serial adapter and tell K3
Utility to use that COM port.
In prior versions of Windows, it was as simple as going into Device
Manager and looking at the Ports - unplug the adapter to see which port
goes away, and then plug it back in and see which COM port is assigned
to that adapter.  Windows 10 may be a bit different, but something
similar should exist.

Howard may or may not see your post to the reflector - I don't know if
he monitors the reflector in his "off hours".  It would be best to send
him a direct email.  At this hour, he should be off enjoying his
weekend, but I don't think he would not leave a customer "hanging" if
you have had prior communications with him.

73,
Don W3FPR

On 8/21/2015 7:46 PM, [hidden email] wrote:
> Well, it seems that the prolific cables do work with windows 10 and the K3. Evidently you can't connect the cable to the P3 and then to the K3. It must be connected directly to the K3. Once I did that the firmware loaded and everything is back to normal. Hopefully Howard at Elecraft will read this. Thanks to all the people that told me to connect the cable directly to the K3. Mark Griffin, KB3Z
>

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Re: K3 Problem Solved!!!!

Lyle Johnson
You can also try turning the P3 OFF, then loading.  This will confirm
the wiring/cables/etc.

73,

Lyle KK7P

> ...The connection with the serial adapter cable to the P3 *should*
> have worked.  That means you may have to do some additional
> investigation.

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Re: K3 Problem Solved!!!!

Vic Rosenthal
In reply to this post by pastormg
Glad it works, but this is strange. I always do firmware updates with the P3 in line.

Vic 4X6GP/K2VCO

> On Aug 22, 2015, at 2:46 AM, [hidden email] wrote:
>
> Well, it seems that the prolific cables do work with windows 10 and the K3. Evidently you can't connect the cable to the P3 and then to the K3. It must be connected directly to the K3. Once I did that the firmware loaded and everything is back to normal. Hopefully Howard at Elecraft will read this. Thanks to all the people that told me to connect the cable directly to the K3. Mark Griffin, KB3Z
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
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Re: K3 Problem Solved!!!!

Alan Bloom
On 08/22/2015 02:49 AM, Vic Rosenthal wrote:
> Glad it works, but this is strange. I always do firmware updates with the P3 in line.

The one time that doesn't work is if the K3 is in manual
firmware-download mode, perhaps due to a failure of a previous download.
  For that, the P3 should be bypassed.  The easiest way to ensure that
is to unplug its power connector.

Alan N1AL

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