K3 Repair alternative

[Edward R Cole]

Absolutely!

Try to narrow down where the problem is (call Elecraft for help with
this if you are not able to do it on your own).  Saves you and
Elecraft time in T/S.  One of the most difficult things I had, as a
repair technician in my 45-years, was getting the customer to give me
good input on what was wrong so I could start.  Since the K3 is
modularized narrowing down to a board makes it faster-cheaper to fix.

On one job many years ago I worked in engineering as a tech so did
the early prototype testing, preproduction testing, so that when the
unit went into production we were called to provide instruction to
the line QC techs on what to look for with certain symptoms.  Having
worked on over 300 units we were thoroughly familiar with every
component and bug.  I'm sure the Elecraft techs are similarly expert in T/S.

I'm also sure the tech's appreciate helping you on-line as it is more
efficient.
Its nice to be retired and only fixing my own stuff!

73, Ed - KL7UW

------------------------------------------------------------------
Date: Fri, 2 Jul 2010 04:41:37 -0700 (PDT)
From: Hector Padron <[hidden email]>
Subject: [Elecraft] K3 Repair alternative
To: Gary Gregory <[hidden email]>
Cc: [hidden email]
Message-ID: <[hidden email]>
Content-Type: text/plain; charset=iso-8859-1
"The biggest difference I hear with Elecraft is that a lot of the problems
can be resolved quicker if the problem can be isolated to a board so that a
simple swap can be done and thus eliminates return to the factory for
repairs."
?
?
And that was the case with my K3,.my own mistake made the RX audio PA
to be damaged.A simple call to Elecraft and a short talk to Dale
with?my promise to send back my damaged DSP board,he sent me next day
a new DSP board that I got in just two days in spite off the distance
between CA and FL,.two more days to make time to install the new
board and that was it,my K3 working even better than new because the
new board came with all the mods done,price? Just $14 from that new
board ?plus $10 more to ship the bad board back to them.Total bill
for me,only $24. Time frame? 4 days, my radio was fixed.
This is an option guys you should consider,talk to the tech on the
phone,most of the times by their experience,they can tell where the
problem is and which board has to be replaced,so deal with them as I
did,if you don't feel confident to replace it by yourself,get a tech
that you know in your location and pay him to do the swap or maybe a
friend of yours will do it by free. I am sure it will be faster this
way to have your K3 repaired than send it to them,don't forget these
guys has too many projects on hands,its not easy to keep up a
production of new radios,new P3,repair,mods,etc I think they are
doing a great job no matter what.
?
AD4C
K3 # 2192



73, Ed - KL7UW, WD2XSH/45
======================================
BP40IQ   500 KHz - 10-GHz   www.kl7uw.com
EME: 144-600w, 432-100w, 1296-60w, 3400-fall 2010
DUBUS Magazine USA Rep [hidden email]
======================================

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