K3 Repair - suggestions

[Bill Cotter]

Wayne & Eric,

Study TenTec. A model of outstanding customer service. Excellent
communications, generous documentation on repairs, fast turn
around, board exchange, fair prices. And, good radios. Basically,
their reputation.

Another thought: Elecraft Repair Certification for those who are
enterprising enough to offer service to others. Elecraft could
manage the process and provide the pipeline needed to supply parts,
data, etc.

73 es tnx Bill N4LG


______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html