K3 firmware update failure

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K3 firmware update failure

dennis rosenbalm
Sort of related to your problem.......

Last week I bought the PX3 for my KX3. The PX3 required a much later firmware installed in the KX3 than was in it (I had not kept it current; if it ain't broke, don't fix it mentality). So, I downloaded the current KX3 utility, got the latest firmware and started the process to load the new files to the KX3. Nothing. Couldn't get the Windows laptop pc running Vista to talk to the KX3. I have three KXUSB cables. Tried them all. Nothing. Went back to the Elecraft website and downloaded the FTDI chipset driver. Still nothing. This is the same computer I have been using all along with all of my Elecraft equipment and it worked last time I tried. Contacted tech support at Elecraft, followed all their suggestions and still no joy. So........ since the laptop was getting a few years on it and lacked many of the modern features (no touch screen, etc) I went to my local big box electronics store and bought the least expensive laptop (out the door for a little over $300) they had runni
 ng the most up-to-date Windows operating system. Installed the utility and files on it then uploaded the new firmware to the KX3 first try. I had needed a new laptop anyway that was dedicated to the ham shack so I solved two problems with one purchase. Maybe you have a friend willing to let you try his computer? Or maybe you are in need of a new laptop? I sure like the PX3!


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Re: K3 firmware update failure

Tony Estep
On Mon, Mar 30, 2015 at 8:02 AM, GDR <[hidden email]> wrote:

> ...This is the same computer I have been using all along with all of my
> Elecraft equipment and it worked last time,,,

========================
I had a Windows 7 laptop that ran my station perfectly for years. Then one
day it would not send CW to my K3. I tried new cables, new drivers, new CW
software, etc. etc. I figured that the USB hardware had failed. But one of
my kids is an MSEE in charge of a huge network of servers and clients, and
he said that it was probably a Windows update that had hosed something in
the USB control chain. So I upgraded to Win 8.1, and sure enough,
everything came back to life.

So maybe the same thing happened in your case -- you had a combination of
hardware and drivers that somehow wouldn't play with some update that came
since the last time you tried it. Anyway, you're up and running, which is
the important thing.

73, Tony KT0NY
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Re: K3 firmware update failure

Al Gulseth-2
The first cardinal rule when a peripheral or device quits working under a
Windows OS: check/reinstall the driver and look for anything that might have
changed in software. I cringe at the number of modems, sound cards, etc.
which have been thrown in the trash by people who didn't understand the
process. "My [insert device here] quit working. I went to Best Buy etc. and
bought a new one. It works so the old one must have been bad."

By installing the new device a new device driver was installed DUUHHH!! There
is a good chance the driver or something in the OS was corrupted or
incompatable, rendering the original device useless. (The classic related to
this was a few years ago when some users reported receiving blue screens
after a windows update was released. Investigation proved it to be an
incompatability of the update with a certain piece of -- malware!)

73, Al

On Mon March 30 2015 11:01:53 am Tony Estep wrote:

> On Mon, Mar 30, 2015 at 8:02 AM, GDR <[hidden email]> wrote:
> > ...This is the same computer I have been using all along with all of my
> > Elecraft equipment and it worked last time,,,
>
> ========================
> I had a Windows 7 laptop that ran my station perfectly for years. Then one
> day it would not send CW to my K3. I tried new cables, new drivers, new CW
> software, etc. etc. I figured that the USB hardware had failed. But one of
> my kids is an MSEE in charge of a huge network of servers and clients, and
> he said that it was probably a Windows update that had hosed something in
> the USB control chain. So I upgraded to Win 8.1, and sure enough,
> everything came back to life.
>
> So maybe the same thing happened in your case -- you had a combination of
> hardware and drivers that somehow wouldn't play with some update that came
> since the last time you tried it. Anyway, you're up and running, which is
> the important thing.
>
> 73, Tony KT0NY
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
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