Elecraft

K3 is not responding

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timjp

K3 is not responding

Without warning and having made no changes my K3-10, using utility 1.2.16,
MCU 2.78 and DSP 1.98, is now giving me "K3 is not responding". I'm using
the USB/SERIAL adapter from Elecraft. The USB ports are working on the
computer. Any ideas of what I can check? Thanks.

Tim K5OI
K3 #430.
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Dick Dievendorff

Re: K3 is not responding

I'd recommend trying an RS-233 port, if at all possible, or can you try
another USB to Serial adapter?

I have a catchall "troubleshooting USB to Serial Adapter" section in K3
Utility Help that covers almost everything I've ever heard.

USB to serial adapters do fail sometimes, as do USB ports, and not all
failing devices announce themselves as inoperative.

If you have more than one USB hub on your computer, try a different one.
Look to the Windows Device Manager for the COM port assignment as it will
very likely be different if you move the KUSB from hub to hub.

Dick, K6KR

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Tim
Sent: Saturday, April 11, 2009 8:34 PM
To: Elecraft Reflector
Subject: [Elecraft] K3 is not responding

Without warning and having made no changes my K3-10, using utility 1.2.16,
MCU 2.78 and DSP 1.98, is now giving me "K3 is not responding". I'm using
the USB/SERIAL adapter from Elecraft. The USB ports are working on the
computer. Any ideas of what I can check? Thanks.

Tim K5OI
K3 #430.
______________________________________________________________
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Guy, K2AV

Re: K3 is not responding

In reply to this post by timjp

I have had an off and on problem with a USB to serial dongle, and finally
discovered the following pattern:

Using Windows XP, all current windows upgrades maintained.

Using the USB dongle purchased from Elecraft. The Elecraft recommended
drivers from the mfr. have been installed.

K3 is on.

K3 is reachable via the USB dongle on COM3 by other programs, N1MM, etc on
COM3

ANY firmware update arrives, makes no difference.

Start up 1.2.16 K3 utility. Finds K3 right off, no problems.

Install firmware no problems.

**IF** I terminate the K3 1.2.16 utility and after that power off the K3 I
have no problems. COM3 is still around to play with as desired.

**IF** I do the recommended K3 power off BEFORE I terminate the K3 1.2.16
utility, this locks up the utility. It cannot be terminated with the "X"
button in the upper right of the window.

Powering the K3 back on does not restore the utility to operation. The only
way to terminate the utility is with Windows Task Manager.

Further, regardless of whether K3 is back on COM3 has been rendered
unreachable and the only way to restore it to communications is with a
reboot.

This particular sequence is the only one which creates this lockup.

Turning off the K3 with N1MM running does not cause this issue, N1MM
complains about lost communications until I turn the K3 back on and it's
happy again. This would seem to be an issue with the utility only.

Perhaps this has involvement with some of the reported issues?

73, Guy.

----- Original Message -----
From: "Tim" <[hidden email]>
To: "Elecraft Reflector" <[hidden email]>
Sent: Saturday, April 11, 2009 11:33 PM
Subject: [Elecraft] K3 is not responding

> Without warning and having made no changes my K3-10, using utility 1.2.16,
> MCU 2.78 and DSP 1.98, is now giving me "K3 is not responding". I'm using
> the USB/SERIAL adapter from Elecraft. The USB ports are working on the
> computer. Any ideas of what I can check? Thanks.
>
> Tim K5OI
> K3 #430.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
>

Dick Dievendorff

Re: K3 is not responding

This has been corrected in a subsequent version of the K3 Utility. We're
working now toward getting a new K3 Utility version onto the Elecraft web
site.

Dick, K6KR

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Guy Olinger, K2AV
Sent: Sunday, April 12, 2009 12:01 PM
To: Tim; Elecraft Reflector
Subject: Re: [Elecraft] K3 is not responding

I have had an off and on problem with a USB to serial dongle, and finally
discovered the following pattern:

Using Windows XP, all current windows upgrades maintained.

Using the USB dongle purchased from Elecraft. The Elecraft recommended
drivers from the mfr. have been installed.

K3 is on.

K3 is reachable via the USB dongle on COM3 by other programs, N1MM, etc on
COM3

ANY firmware update arrives, makes no difference.

Start up 1.2.16 K3 utility. Finds K3 right off, no problems.

Install firmware no problems.

**IF** I terminate the K3 1.2.16 utility and after that power off the K3 I
have no problems. COM3 is still around to play with as desired.

**IF** I do the recommended K3 power off BEFORE I terminate the K3 1.2.16
utility, this locks up the utility. It cannot be terminated with the "X"
button in the upper right of the window.

Powering the K3 back on does not restore the utility to operation. The only
way to terminate the utility is with Windows Task Manager.

Further, regardless of whether K3 is back on COM3 has been rendered
unreachable and the only way to restore it to communications is with a
reboot.

This particular sequence is the only one which creates this lockup.

Turning off the K3 with N1MM running does not cause this issue, N1MM
complains about lost communications until I turn the K3 back on and it's
happy again. This would seem to be an issue with the utility only.

Perhaps this has involvement with some of the reported issues?

73, Guy.

----- Original Message -----
From: "Tim" <[hidden email]>
To: "Elecraft Reflector" <[hidden email]>
Sent: Saturday, April 11, 2009 11:33 PM
Subject: [Elecraft] K3 is not responding

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______________________________________________________________
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Post: mailto:[hidden email]

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