I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility.
I’m probably overlooking something simple. Appreciate any suggestions. 73, John WA1EAZ ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina?
John WA1EAZ > Begin forwarded message: > > From: John Stengrevics <[hidden email]> > Subject: K3S Firmware Update for Mac > Date: May 12, 2020 at 8:55:33 AM EDT > To: Elecraft Mailer <[hidden email]> > Cc: [hidden email] > > I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. > > I’m probably overlooking something simple. Appreciate any suggestions. > > 73, > > John > WA1EAZ ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours.
I assume you just double click it? 73, John WA1EAZ > On May 12, 2020, at 11:12 AM, William Hammond <[hidden email]> wrote: > > Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. > > The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. > > Just to let you know it will work great.. > > 73, Bill-AK5X > >> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email]> wrote: >> >> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >> >> John >> WA1EAZ >> >>> Begin forwarded message: >>> >>> From: John Stengrevics <[hidden email]> >>> Subject: K3S Firmware Update for Mac >>> Date: May 12, 2020 at 8:55:33 AM EDT >>> To: Elecraft Mailer <[hidden email]> >>> Cc: [hidden email] >>> >>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>> >>> I’m probably overlooking something simple. Appreciate any suggestions. >>> >>> 73, >>> >>> John >>> WA1EAZ >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:[hidden email] >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> Message delivered to [hidden email] > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine.
Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. 73, David - N5DCH > On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email]> wrote: > > Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. > > I assume you just double click it? > > 73, > > John > WA1EAZ > >> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]>> wrote: >> >> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >> >> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >> >> Just to let you know it will work great.. >> >> 73, Bill-AK5X >> >>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>> >>> John >>> WA1EAZ >>> >>>> Begin forwarded message: >>>> >>>> From: John Stengrevics <[hidden email]> >>>> Subject: K3S Firmware Update for Mac >>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>> To: Elecraft Mailer <[hidden email]> >>>> Cc: [hidden email] >>>> >>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>> >>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>> >>>> 73, >>>> >>>> John >>>> WA1EAZ >>> >>> ______________________________________________________________ >>> Elecraft mailing list >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft >>> Help: http://mailman.qth.net/mmfaq.htm >>> Post: mailto:[hidden email] >>> >>> This list hosted by: http://www.qsl.net >>> Please help support this email list: http://www.qsl.net/donate.html >>> Message delivered to [hidden email] <mailto:[hidden email]> >> > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> > Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> > Post: mailto:[hidden email] <mailto:[hidden email]> > > This list hosted by: http://www.qsl.net <http://www.qsl.net/> > Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> > Message delivered to [hidden email] <mailto:[hidden email]> Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Hi David,
That box asking to accept terms doesn’t come up for me. I’ve emailed tech support again (twice yesterday) - not holding my breath. John WA1EAZ > On May 12, 2020, at 12:06 PM, David Herring <[hidden email]> wrote: > > I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. > > Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. > > If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. > > Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. > > 73, > David - N5DCH > > >> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >> >> I assume you just double click it? >> >> 73, >> >> John >> WA1EAZ >> >>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>> >>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>> >>> Just to let you know it will work great.. >>> >>> 73, Bill-AK5X >>> >>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>> >>>> John >>>> WA1EAZ >>>> >>>>> Begin forwarded message: >>>>> >>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]>> >>>>> Subject: K3S Firmware Update for Mac >>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]>> >>>>> Cc: [hidden email] <mailto:[hidden email]> >>>>> >>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>> >>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>> >>>>> 73, >>>>> >>>>> John >>>>> WA1EAZ >>>> >>>> ______________________________________________________________ >>>> Elecraft mailing list >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>> >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>> Message delivered to [hidden email] <mailto:[hidden email]> >>> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:[hidden email] <mailto:[hidden email]> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >> Message delivered to [hidden email] <mailto:[hidden email]> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Just to make sure - you are trying the latest version of the utility, freshly downloaded from the web site, right? If not, then go to the website and download it. Only the latest version is Catalina compatible.
Now, exactly what happens when you install and try to run the Utility? 73! Jack, W6FB > On May 12, 2020, at 9:13 AM, John Stengrevics <[hidden email]> wrote: > > Hi David, > > That box asking to accept terms doesn’t come up for me. > > I’ve emailed tech support again (twice yesterday) - not holding my breath. > > John > WA1EAZ > >> On May 12, 2020, at 12:06 PM, David Herring <[hidden email]> wrote: >> >> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >> >> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >> >> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >> >> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >> >> 73, >> David - N5DCH >> >> >>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>> >>> I assume you just double click it? >>> >>> 73, >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>> >>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>> >>>> Just to let you know it will work great.. >>>> >>>> 73, Bill-AK5X >>>> >>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>>> >>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>> >>>>> John >>>>> WA1EAZ >>>>> >>>>>> Begin forwarded message: >>>>>> >>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]>> >>>>>> Subject: K3S Firmware Update for Mac >>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]>> >>>>>> Cc: [hidden email] <mailto:[hidden email]> >>>>>> >>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>> >>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>> >>>>>> 73, >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>> >>>>> ______________________________________________________________ >>>>> Elecraft mailing list >>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>>> >>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>>> Message delivered to [hidden email] <mailto:[hidden email]> >>>> >>> >>> ______________________________________________________________ >>> Elecraft mailing list >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>> Post: mailto:[hidden email] <mailto:[hidden email]> >>> >>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>> Message delivered to [hidden email] <mailto:[hidden email]> > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by stengrevics
John,
When you try to run the utility, has MacOS ever at any point popped up and warned you that you’re trying to run something downloaded from the Internet? Also, will you right click on the app, choose “get info” and check that it is 22,545,264 bytes in size, and that is says it’s “kind” is “application?” 73, David - N5DCH > On May 12, 2020, at 10:13 AM, John Stengrevics <[hidden email]> wrote: > > Hi David, > > That box asking to accept terms doesn’t come up for me. > > I’ve emailed tech support again (twice yesterday) - not holding my breath. > > John > WA1EAZ > >> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >> >> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >> >> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >> >> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >> >> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >> >> 73, >> David - N5DCH >> >> >>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>> >>> I assume you just double click it? >>> >>> 73, >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>> >>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>> >>>> Just to let you know it will work great.. >>>> >>>> 73, Bill-AK5X >>>> >>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>>> >>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>> >>>>> John >>>>> WA1EAZ >>>>> >>>>>> Begin forwarded message: >>>>>> >>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]>> >>>>>> Subject: K3S Firmware Update for Mac >>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]>> >>>>>> Cc: [hidden email] <mailto:[hidden email]> >>>>>> >>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>> >>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>> >>>>>> 73, >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>> >>>>> ______________________________________________________________ >>>>> Elecraft mailing list >>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>>> >>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>>> Message delivered to [hidden email] <mailto:[hidden email]> >>>> >>> >>> ______________________________________________________________ >>> Elecraft mailing list >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>> Post: mailto:[hidden email] <mailto:[hidden email]> >>> >>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>> Message delivered to [hidden email] <mailto:[hidden email]> > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by stengrevics
Hi John,
Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. David, W4SMT On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email]> wrote: Hi David, That box asking to accept terms doesn’t come up for me. I’ve emailed tech support again (twice yesterday) - not holding my breath. John WA1EAZ > On May 12, 2020, at 12:06 PM, David Herring <[hidden email]> wrote: > > I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. > > Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. > > If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. > > Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. > > 73, > David - N5DCH > > >> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >> >> I assume you just double click it? >> >> 73, >> >> John >> WA1EAZ >> >>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>> >>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>> >>> Just to let you know it will work great.. >>> >>> 73, Bill-AK5X >>> >>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>> >>>> John >>>> WA1EAZ >>>> >>>>> Begin forwarded message: >>>>> >>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]>> >>>>> Subject: K3S Firmware Update for Mac >>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]>> >>>>> Cc: [hidden email] <mailto:[hidden email]> >>>>> >>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>> >>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>> >>>>> 73, >>>>> >>>>> John >>>>> WA1EAZ >>>> >>>> ______________________________________________________________ >>>> Elecraft mailing list >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>> >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>> Message delivered to [hidden email] <mailto:[hidden email]> >>> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:[hidden email] <mailto:[hidden email]> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >> Message delivered to [hidden email] <mailto:[hidden email]> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Thanks to all for taking the time to help. Here are answers to your questions:
Jack W6FB Version 1.19.9.6 Several times it showed ”initiatializing” then nothing David N5DCH Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps David W4SMT The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit I’ve rebooted countless times Any other suggestions would be much appreciated. John WA1EAZ > On May 12, 2020, at 12:31 PM, David Fleming <[hidden email]> wrote: > > Hi John, > > Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? > > Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. > > David, W4SMT > > > On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: > > Hi David, > > That box asking to accept terms doesn’t come up for me. > > I’ve emailed tech support again (twice yesterday) - not holding my breath. > > John > WA1EAZ > > > On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: > > > > I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. > > > > Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. > > > > If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. > > > > Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. > > > > 73, > > David - N5DCH > > > > > >> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: > >> > >> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. > >> > >> I assume you just double click it? > >> > >> 73, > >> > >> John > >> WA1EAZ > >> > >>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: > >>> > >>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. > >>> > >>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. > >>> > >>> Just to let you know it will work great.. > >>> > >>> 73, Bill-AK5X > >>> > >>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: > >>>> > >>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? > >>>> > >>>> John > >>>> WA1EAZ > >>>> > >>>>> Begin forwarded message: > >>>>> > >>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> > >>>>> Subject: K3S Firmware Update for Mac > >>>>> Date: May 12, 2020 at 8:55:33 AM EDT > >>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> > >>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> > >>>>> > >>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. > >>>>> > >>>>> I’m probably overlooking something simple. Appreciate any suggestions. > >>>>> > >>>>> 73, > >>>>> > >>>>> John > >>>>> WA1EAZ > >>>> > >>>> ______________________________________________________________ > >>>> Elecraft mailing list > >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> > >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> > >>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> > > >>>> > >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> > >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> > >>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> > >>> > >> > >> ______________________________________________________________ > >> Elecraft mailing list > >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> > >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> > >> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> > >> > >> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> > >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> > >> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> > Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> > Post: mailto:[hidden email] <mailto:[hidden email]> > > This list hosted by: http://www.qsl.net <http://www.qsl.net/> > Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> > Message delivered to [hidden email] <mailto:[hidden email]> Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
I don’t know guys. It starts up fine here.
Macbook Pro 2018, i7, latest Catalina. Grant NQ5T > On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email]> wrote: > > Thanks to all for taking the time to help. Here are answers to your questions: > > Jack W6FB > Version 1.19.9.6 > Several times it showed ”initiatializing” then nothing > > David N5DCH > Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock > Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps > > David W4SMT > The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit > I’ve rebooted countless times > > Any other suggestions would be much appreciated. > > John > WA1EAZ > >> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email]> wrote: >> >> Hi John, >> >> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >> >> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >> >> David, W4SMT >> >> >> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> Hi David, >> >> That box asking to accept terms doesn’t come up for me. >> >> I’ve emailed tech support again (twice yesterday) - not holding my breath. >> >> John >> WA1EAZ >> >>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>> >>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>> >>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>> >>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>> >>> 73, >>> David - N5DCH >>> >>> >>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>> >>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>> >>>> I assume you just double click it? >>>> >>>> 73, >>>> >>>> John >>>> WA1EAZ >>>> >>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>> >>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>> >>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>> >>>>> Just to let you know it will work great.. >>>>> >>>>> 73, Bill-AK5X >>>>> >>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>> >>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>>> >>>>>>> Begin forwarded message: >>>>>>> >>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>> Subject: K3S Firmware Update for Mac >>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>>> >>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>> >>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>> >>>>>>> 73, >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>> >>>>>> ______________________________________________________________ >>>>>> Elecraft mailing list >>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >>>>>> >>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>> >>>> >>>> ______________________________________________________________ >>>> Elecraft mailing list >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>> >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:[hidden email] <mailto:[hidden email]> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >> Message delivered to [hidden email] <mailto:[hidden email]> > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by stengrevics
What directory is the app located in? If on the desktop, move it to the Applications folder. In Catalina certain directories are restricted - you have to give permission to access files there. This sounds like the app is unable to access some of its resources.
By the way, you have two of us who are associated with Elecraft involved now. W4SMT is the application author. He knows the app inside and out. 73, Jack, W6FB > On May 12, 2020, at 9:58 AM, John Stengrevics <[hidden email]> wrote: > > Thanks to all for taking the time to help. Here are answers to your questions: > > Jack W6FB > Version 1.19.9.6 > Several times it showed ”initiatializing” then nothing > > David N5DCH > Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock > Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps > > David W4SMT > The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit > I’ve rebooted countless times > > Any other suggestions would be much appreciated. > > John > WA1EAZ > >> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >> >> Hi John, >> >> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >> >> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >> >> David, W4SMT >> >> >> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> Hi David, >> >> That box asking to accept terms doesn’t come up for me. >> >> I’ve emailed tech support again (twice yesterday) - not holding my breath. >> >> John >> WA1EAZ >> >> > On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >> > >> > I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >> > >> > Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >> > >> > If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >> > >> > Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >> > >> > 73, >> > David - N5DCH >> > >> > >> >> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >> >> >> >> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >> >> >> >> I assume you just double click it? >> >> >> >> 73, >> >> >> >> John >> >> WA1EAZ >> >> >> >>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >> >>> >> >>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >> >>> >> >>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >> >>> >> >>> Just to let you know it will work great.. >> >>> >> >>> 73, Bill-AK5X >> >>> >> >>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >> >>>> >> >>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >> >>>> >> >>>> John >> >>>> WA1EAZ >> >>>> >> >>>>> Begin forwarded message: >> >>>>> >> >>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >> >>>>> Subject: K3S Firmware Update for Mac >> >>>>> Date: May 12, 2020 at 8:55:33 AM EDT >> >>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >> >>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >>>>> >> >>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >> >>>>> >> >>>>> I’m probably overlooking something simple. Appreciate any suggestions. >> >>>>> >> >>>>> 73, >> >>>>> >> >>>>> John >> >>>>> WA1EAZ >> >>>> >> >>>> ______________________________________________________________ >> >>>> Elecraft mailing list >> >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >> >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >> >>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >> >>>> >> >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >> >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >> >>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >>> >> >> >> >> ______________________________________________________________ >> >> Elecraft mailing list >> >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >> >> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >> >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >> >> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:[hidden email] <mailto:[hidden email]> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >> Message delivered to [hidden email] <mailto:[hidden email]> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
That shouldn’t really matter … I just downloaded a fresh copy, and ran it straight from the Downloads folder.
Grant NQ5T > On May 12, 2020, at 1:12 PM, Jack Brindle via Elecraft <[hidden email]> wrote: > > What directory is the app located in? If on the desktop, move it to the Applications folder. In Catalina certain directories are restricted - you have to give permission to access files there. This sounds like the app is unable to access some of its resources. > > By the way, you have two of us who are associated with Elecraft involved now. W4SMT is the application author. He knows the app inside and out. > > 73, > Jack, W6FB > > >> On May 12, 2020, at 9:58 AM, John Stengrevics <[hidden email]> wrote: >> >> Thanks to all for taking the time to help. Here are answers to your questions: >> >> Jack W6FB >> Version 1.19.9.6 >> Several times it showed ”initiatializing” then nothing >> >> David N5DCH >> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >> >> David W4SMT >> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >> I’ve rebooted countless times >> >> Any other suggestions would be much appreciated. >> >> John >> WA1EAZ >> >>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Hi John, >>> >>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>> >>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>> >>> David, W4SMT >>> >>> >>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Hi David, >>> >>> That box asking to accept terms doesn’t come up for me. >>> >>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>> >>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>> >>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>> >>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>> >>>> 73, >>>> David - N5DCH >>>> >>>> >>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>> >>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>> >>>>> I assume you just double click it? >>>>> >>>>> 73, >>>>> >>>>> John >>>>> WA1EAZ >>>>> >>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>> >>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>> >>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>> >>>>>> Just to let you know it will work great.. >>>>>> >>>>>> 73, Bill-AK5X >>>>>> >>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>> >>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> Begin forwarded message: >>>>>>>> >>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>>>> >>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>> >>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>> >>>>>>>> 73, >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>> >>>>>>> ______________________________________________________________ >>>>>>> Elecraft mailing list >>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>> >>>>>>> >>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>> >>>>> >>>>> ______________________________________________________________ >>>>> Elecraft mailing list >>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>> >>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/><http://www.qsl.net/ <http://www.qsl.net/>> >>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>> >>> ______________________________________________________________ >>> Elecraft mailing list >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>> Post: mailto:[hidden email] <mailto:[hidden email]> >>> >>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>> Message delivered to [hidden email] <mailto:[hidden email]> > > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Good to have the experts on board!
I moved the K3 Utility from Downloads to Applications. No luck.. Double click and same result. John WA1EAZ > On May 12, 2020, at 1:15 PM, Grant Youngman <[hidden email]> wrote: > > That shouldn’t really matter … I just downloaded a fresh copy, and ran it straight from the Downloads folder. > > Grant NQ5T > >> On May 12, 2020, at 1:12 PM, Jack Brindle via Elecraft <[hidden email] <mailto:[hidden email]>> wrote: >> >> What directory is the app located in? If on the desktop, move it to the Applications folder. In Catalina certain directories are restricted - you have to give permission to access files there. This sounds like the app is unable to access some of its resources. >> >> By the way, you have two of us who are associated with Elecraft involved now. W4SMT is the application author. He knows the app inside and out. >> >> 73, >> Jack, W6FB >> >> >>> On May 12, 2020, at 9:58 AM, John Stengrevics <[hidden email]> wrote: >>> >>> Thanks to all for taking the time to help. Here are answers to your questions: >>> >>> Jack W6FB >>> Version 1.19.9.6 >>> Several times it showed ”initiatializing” then nothing >>> >>> David N5DCH >>> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >>> >>> David W4SMT >>> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >>> I’ve rebooted countless times >>> >>> Any other suggestions would be much appreciated. >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>> >>>> Hi John, >>>> >>>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>>> >>>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>>> >>>> David, W4SMT >>>> >>>> >>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>> >>>> Hi David, >>>> >>>> That box asking to accept terms doesn’t come up for me. >>>> >>>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>>> >>>> John >>>> WA1EAZ >>>> >>>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>> >>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>>> >>>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>>> >>>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>>> >>>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>>> >>>>> 73, >>>>> David - N5DCH >>>>> >>>>> >>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>> >>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>>> >>>>>> I assume you just double click it? >>>>>> >>>>>> 73, >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>>> >>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>> >>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>>> >>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>>> >>>>>>> Just to let you know it will work great.. >>>>>>> >>>>>>> 73, Bill-AK5X >>>>>>> >>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>> >>>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>>> >>>>>>>>> Begin forwarded message: >>>>>>>>> >>>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>> >>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>>> >>>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>>> >>>>>>>>> 73, >>>>>>>>> >>>>>>>>> John >>>>>>>>> WA1EAZ >>>>>>>> >>>>>>>> ______________________________________________________________ >>>>>>>> Elecraft mailing list >>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>> >>>>>>>> >>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>> >>>>>> >>>>>> ______________________________________________________________ >>>>>> Elecraft mailing list >>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>> >>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>> >>>> ______________________________________________________________ >>>> Elecraft mailing list >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>> >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>> >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:[hidden email] <mailto:[hidden email]> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >> Message delivered to [hidden email] <mailto:[hidden email]> Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by Grant Youngman-2
OK, from these answers we can deduce that the app is actually running. The question is where the pane is...
John, I’ve had this happen to me before on other things…so launch the utility, go up to the top and under Elecraft K3 Utility, and choose “About K3 Utility” Does the “About" pane show up anywhere? And does it bring with it the actual utility pane with it, by chance? Like I say, this has happened before where opening something else in an app makes the app show up. <shrug> Worth a shot. Regarding location of the app, yes it absolutely should be in Applications, but I just launched mine from Downloads and it still works. But moving it to Applications would be well advised. 73, David - N5DCH > On May 12, 2020, at 11:06 AM, Grant Youngman <[hidden email]> wrote: > > I don’t know guys. It starts up fine here. > > Macbook Pro 2018, i7, latest Catalina. > > Grant NQ5T > >> On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> Thanks to all for taking the time to help. Here are answers to your questions: >> >> Jack W6FB >> Version 1.19.9.6 >> Several times it showed ”initiatializing” then nothing >> >> David N5DCH >> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >> >> David W4SMT >> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >> I’ve rebooted countless times >> >> Any other suggestions would be much appreciated. >> >> John >> WA1EAZ >> >>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email]> wrote: >>> >>> Hi John, >>> >>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>> >>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>> >>> David, W4SMT >>> >>> >>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>> >>> Hi David, >>> >>> That box asking to accept terms doesn’t come up for me. >>> >>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>> >>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>> >>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>> >>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>> >>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>> >>>> 73, >>>> David - N5DCH >>>> >>>> >>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>> >>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>> >>>>> I assume you just double click it? >>>>> >>>>> 73, >>>>> >>>>> John >>>>> WA1EAZ >>>>> >>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>> >>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>> >>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>> >>>>>> Just to let you know it will work great.. >>>>>> >>>>>> 73, Bill-AK5X >>>>>> >>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>> >>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> Begin forwarded message: >>>>>>>> >>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>> >>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>> >>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>> >>>>>>>> 73, >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>> >>>>>>> ______________________________________________________________ >>>>>>> Elecraft mailing list >>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>> >>>>>>> >>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>> >>>>> >>>>> ______________________________________________________________ >>>>> Elecraft mailing list >>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>> >>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ 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<http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>> >>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>> >>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:[hidden email] <mailto:[hidden email]> >> >> This list hosted by: http://www.qsl.net 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David,
The “About” pane does show up. It offers the user to read the agreement, but NOT to agree. The Utility pane does NOT show up. Tried it from Applications but, same result. John WA1EAZ > On May 12, 2020, at 1:21 PM, David Herring <[hidden email]> wrote: > > OK, from these answers we can deduce that the app is actually running. The question is where the pane is... > > John, I’ve had this happen to me before on other things…so launch the utility, go up to the top and under Elecraft K3 Utility, and choose “About K3 Utility” > > Does the “About" pane show up anywhere? And does it bring with it the actual utility pane with it, by chance? > > Like I say, this has happened before where opening something else in an app makes the app show up. <shrug> Worth a shot. > > Regarding location of the app, yes it absolutely should be in Applications, but I just launched mine from Downloads and it still works. But moving it to Applications would be well advised. > > 73, > > David - N5DCH > > > >> On May 12, 2020, at 11:06 AM, Grant Youngman <[hidden email] <mailto:[hidden email]>> wrote: >> >> I don’t know guys. It starts up fine here. >> >> Macbook Pro 2018, i7, latest Catalina. >> >> Grant NQ5T >> >>> On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> Thanks to all for taking the time to help. Here are answers to your questions: >>> >>> Jack W6FB >>> Version 1.19.9.6 >>> Several times it showed ”initiatializing” then nothing >>> >>> David N5DCH >>> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >>> >>> David W4SMT >>> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >>> I’ve rebooted countless times >>> >>> Any other suggestions would be much appreciated. >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> Hi John, >>>> >>>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>>> >>>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>>> >>>> David, W4SMT >>>> >>>> >>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>> >>>> Hi David, >>>> >>>> That box asking to accept terms doesn’t come up for me. >>>> >>>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>>> >>>> John >>>> WA1EAZ >>>> >>>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>> >>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>>> >>>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>>> >>>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>>> >>>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>>> >>>>> 73, >>>>> David - N5DCH >>>>> >>>>> >>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>> >>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>>> >>>>>> I assume you just double click it? >>>>>> >>>>>> 73, >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>>> >>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>> >>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>>> >>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>>> >>>>>>> Just to let you know it will work great.. >>>>>>> >>>>>>> 73, Bill-AK5X >>>>>>> >>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>> >>>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>>> >>>>>>>>> Begin forwarded message: >>>>>>>>> >>>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>> >>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>>> >>>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>>> >>>>>>>>> 73, >>>>>>>>> >>>>>>>>> John >>>>>>>>> WA1EAZ >>>>>>>> >>>>>>>> ______________________________________________________________ >>>>>>>> Elecraft mailing list >>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>> >>>>>>>> >>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>> >>>>>> >>>>>> ______________________________________________________________ >>>>>> Elecraft mailing list >>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>> >>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>> >>>> ______________________________________________________________ >>>> Elecraft mailing list >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>> >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>> >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>> ______________________________________________________________ >>> Elecraft mailing list >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>> Post: mailto:[hidden email] <mailto:[hidden email]> >>> >>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>> Message delivered to [hidden email] <mailto:[hidden email]> >> >> ______________________________________________________________ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >> Post: mailto:[hidden email] <mailto:[hidden email]> >> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >> Message delivered to [hidden email] <mailto:[hidden email]> ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
It feels like the utility pane is just simply “hidden” (one can do that with command-h, why one would want to I don’t know ;-). ) Anyway, when the Utility is running, is there an icon with a dot under it in the icon bar (presumably) at the bottom of your screen? If there is, click on it and see if that would bring the Utility pane up.
> On May 12, 2020, at 11:25 AM, John Stengrevics <[hidden email]> wrote: > > David, > > The “About” pane does show up. It offers the user to read the agreement, but NOT to agree. > > The Utility pane does NOT show up. > > Tried it from Applications but, same result. > > John > WA1EAZ > >> On May 12, 2020, at 1:21 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >> >> OK, from these answers we can deduce that the app is actually running. The question is where the pane is... >> >> John, I’ve had this happen to me before on other things…so launch the utility, go up to the top and under Elecraft K3 Utility, and choose “About K3 Utility” >> >> Does the “About" pane show up anywhere? And does it bring with it the actual utility pane with it, by chance? >> >> Like I say, this has happened before where opening something else in an app makes the app show up. <shrug> Worth a shot. >> >> Regarding location of the app, yes it absolutely should be in Applications, but I just launched mine from Downloads and it still works. But moving it to Applications would be well advised. >> >> 73, >> >> David - N5DCH >> >> >> >>> On May 12, 2020, at 11:06 AM, Grant Youngman <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> I don’t know guys. It starts up fine here. >>> >>> Macbook Pro 2018, i7, latest Catalina. >>> >>> Grant NQ5T >>> >>>> On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> Thanks to all for taking the time to help. Here are answers to your questions: >>>> >>>> Jack W6FB >>>> Version 1.19.9.6 >>>> Several times it showed ”initiatializing” then nothing >>>> >>>> David N5DCH >>>> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >>>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >>>> >>>> David W4SMT >>>> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >>>> I’ve rebooted countless times >>>> >>>> Any other suggestions would be much appreciated. >>>> >>>> John >>>> WA1EAZ >>>> >>>>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >>>>> >>>>> Hi John, >>>>> >>>>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>>>> >>>>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>>>> >>>>> David, W4SMT >>>>> >>>>> >>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>> >>>>> Hi David, >>>>> >>>>> That box asking to accept terms doesn’t come up for me. >>>>> >>>>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>>>> >>>>> John >>>>> WA1EAZ >>>>> >>>>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>> >>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>>>> >>>>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>>>> >>>>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>>>> >>>>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>>>> >>>>>> 73, >>>>>> David - N5DCH >>>>>> >>>>>> >>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>> >>>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>>>> >>>>>>> I assume you just double click it? >>>>>>> >>>>>>> 73, >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>> >>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>>>> >>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>>>> >>>>>>>> Just to let you know it will work great.. >>>>>>>> >>>>>>>> 73, Bill-AK5X >>>>>>>> >>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>> >>>>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>>>> >>>>>>>>> John >>>>>>>>> WA1EAZ >>>>>>>>> >>>>>>>>>> Begin forwarded message: >>>>>>>>>> >>>>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>>> >>>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>>>> >>>>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>>>> >>>>>>>>>> 73, >>>>>>>>>> >>>>>>>>>> John >>>>>>>>>> WA1EAZ >>>>>>>>> >>>>>>>>> ______________________________________________________________ >>>>>>>>> Elecraft mailing list >>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>> >>>>>>>>> >>>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>> >>>>>>> >>>>>>> ______________________________________________________________ >>>>>>> Elecraft mailing list >>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>> >>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>> >>>>> ______________________________________________________________ >>>>> Elecraft mailing list >>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>>> Help: 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David,
Yes, the K3 icon appears on the icon bar with a dot beneath it. Clicking it makes K3 Utility appear at the top of the screen. Unfortunately, there’s nothing useful there. John WA!EAZ > On May 12, 2020, at 1:37 PM, David Herring <[hidden email]> wrote: > > It feels like the utility pane is just simply “hidden” (one can do that with command-h, why one would want to I don’t know ;-). ) Anyway, when the Utility is running, is there an icon with a dot under it in the icon bar (presumably) at the bottom of your screen? If there is, click on it and see if that would bring the Utility pane up. > >> On May 12, 2020, at 11:25 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> David, >> >> The “About” pane does show up. It offers the user to read the agreement, but NOT to agree. >> >> The Utility pane does NOT show up. >> >> Tried it from Applications but, same result. >> >> John >> WA1EAZ >> >>> On May 12, 2020, at 1:21 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> OK, from these answers we can deduce that the app is actually running. The question is where the pane is... >>> >>> John, I’ve had this happen to me before on other things…so launch the utility, go up to the top and under Elecraft K3 Utility, and choose “About K3 Utility” >>> >>> Does the “About" pane show up anywhere? And does it bring with it the actual utility pane with it, by chance? >>> >>> Like I say, this has happened before where opening something else in an app makes the app show up. <shrug> Worth a shot. >>> >>> Regarding location of the app, yes it absolutely should be in Applications, but I just launched mine from Downloads and it still works. But moving it to Applications would be well advised. >>> >>> 73, >>> >>> David - N5DCH >>> >>> >>> >>>> On May 12, 2020, at 11:06 AM, Grant Youngman <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> I don’t know guys. It starts up fine here. >>>> >>>> Macbook Pro 2018, i7, latest Catalina. >>>> >>>> Grant NQ5T >>>> >>>>> On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>>> >>>>> Thanks to all for taking the time to help. Here are answers to your questions: >>>>> >>>>> Jack W6FB >>>>> Version 1.19.9.6 >>>>> Several times it showed ”initiatializing” then nothing >>>>> >>>>> David N5DCH >>>>> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >>>>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >>>>> >>>>> David W4SMT >>>>> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >>>>> I’ve rebooted countless times >>>>> >>>>> Any other suggestions would be much appreciated. >>>>> >>>>> John >>>>> WA1EAZ >>>>> >>>>>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >>>>>> >>>>>> Hi John, >>>>>> >>>>>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>>>>> >>>>>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>>>>> >>>>>> David, W4SMT >>>>>> >>>>>> >>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>> >>>>>> Hi David, >>>>>> >>>>>> That box asking to accept terms doesn’t come up for me. >>>>>> >>>>>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>>> >>>>>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>> >>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>>>>> >>>>>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>>>>> >>>>>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>>>>> >>>>>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>>>>> >>>>>>> 73, >>>>>>> David - N5DCH >>>>>>> >>>>>>> >>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>> >>>>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>>>>> >>>>>>>> I assume you just double click it? >>>>>>>> >>>>>>>> 73, >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>>> >>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>> >>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>>>>> >>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>>>>> >>>>>>>>> Just to let you know it will work great.. >>>>>>>>> >>>>>>>>> 73, Bill-AK5X >>>>>>>>> >>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>> >>>>>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>>>>> >>>>>>>>>> John >>>>>>>>>> WA1EAZ >>>>>>>>>> >>>>>>>>>>> Begin forwarded message: >>>>>>>>>>> >>>>>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>>>> >>>>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>>>>> >>>>>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>>>>> >>>>>>>>>>> 73, >>>>>>>>>>> >>>>>>>>>>> John >>>>>>>>>>> WA1EAZ >>>>>>>>>> >>>>>>>>>> ______________________________________________________________ >>>>>>>>>> Elecraft mailing list >>>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>> >>>>>>>>>> >>>>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>> >>>>>>>> >>>>>>>> ______________________________________________________________ >>>>>>>> Elecraft mailing list >>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>> >>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>> >>>>>> ______________________________________________________________ >>>>>> Elecraft mailing list >>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>> >>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>> >>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>> ______________________________________________________________ >>>>> Elecraft mailing list >>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>>> >>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>>> Message delivered to [hidden email] <mailto:[hidden email]> >>>> >>>> ______________________________________________________________ >>>> Elecraft mailing list >>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>> >>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>> Message delivered to [hidden email] <mailto:[hidden email]> >> > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
Right click on said icon in the icon bar and choose “Show all windows” — the Utility’s main pane should appear alone in the middle of your screen and you should then be able to click on it and use it.
> On May 12, 2020, at 11:41 AM, John Stengrevics <[hidden email]> wrote: > > David, > > Yes, the K3 icon appears on the icon bar with a dot beneath it. Clicking it makes K3 Utility appear at the top of the screen. Unfortunately, there’s nothing useful there. > > John > WA!EAZ > >> On May 12, 2020, at 1:37 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >> >> It feels like the utility pane is just simply “hidden” (one can do that with command-h, why one would want to I don’t know ;-). ) Anyway, when the Utility is running, is there an icon with a dot under it in the icon bar (presumably) at the bottom of your screen? If there is, click on it and see if that would bring the Utility pane up. >> >>> On May 12, 2020, at 11:25 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> David, >>> >>> The “About” pane does show up. It offers the user to read the agreement, but NOT to agree. >>> >>> The Utility pane does NOT show up. >>> >>> Tried it from Applications but, same result. >>> >>> John >>> WA1EAZ >>> >>>> On May 12, 2020, at 1:21 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> OK, from these answers we can deduce that the app is actually running. The question is where the pane is... >>>> >>>> John, I’ve had this happen to me before on other things…so launch the utility, go up to the top and under Elecraft K3 Utility, and choose “About K3 Utility” >>>> >>>> Does the “About" pane show up anywhere? And does it bring with it the actual utility pane with it, by chance? >>>> >>>> Like I say, this has happened before where opening something else in an app makes the app show up. <shrug> Worth a shot. >>>> >>>> Regarding location of the app, yes it absolutely should be in Applications, but I just launched mine from Downloads and it still works. But moving it to Applications would be well advised. >>>> >>>> 73, >>>> >>>> David - N5DCH >>>> >>>> >>>> >>>>> On May 12, 2020, at 11:06 AM, Grant Youngman <[hidden email] <mailto:[hidden email]>> wrote: >>>>> >>>>> I don’t know guys. It starts up fine here. >>>>> >>>>> Macbook Pro 2018, i7, latest Catalina. >>>>> >>>>> Grant NQ5T >>>>> >>>>>> On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>>>> >>>>>> Thanks to all for taking the time to help. Here are answers to your questions: >>>>>> >>>>>> Jack W6FB >>>>>> Version 1.19.9.6 >>>>>> Several times it showed ”initiatializing” then nothing >>>>>> >>>>>> David N5DCH >>>>>> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >>>>>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >>>>>> >>>>>> David W4SMT >>>>>> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >>>>>> I’ve rebooted countless times >>>>>> >>>>>> Any other suggestions would be much appreciated. >>>>>> >>>>>> John >>>>>> WA1EAZ >>>>>> >>>>>>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >>>>>>> >>>>>>> Hi John, >>>>>>> >>>>>>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>>>>>> >>>>>>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>>>>>> >>>>>>> David, W4SMT >>>>>>> >>>>>>> >>>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>> >>>>>>> Hi David, >>>>>>> >>>>>>> That box asking to accept terms doesn’t come up for me. >>>>>>> >>>>>>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>>> >>>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>>>>>> >>>>>>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>>>>>> >>>>>>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>>>>>> >>>>>>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>>>>>> >>>>>>>> 73, >>>>>>>> David - N5DCH >>>>>>>> >>>>>>>> >>>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>> >>>>>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>>>>>> >>>>>>>>> I assume you just double click it? >>>>>>>>> >>>>>>>>> 73, >>>>>>>>> >>>>>>>>> John >>>>>>>>> WA1EAZ >>>>>>>>> >>>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>> >>>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>>>>>> >>>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>>>>>> >>>>>>>>>> Just to let you know it will work great.. >>>>>>>>>> >>>>>>>>>> 73, Bill-AK5X >>>>>>>>>> >>>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>>>>>> >>>>>>>>>>> John >>>>>>>>>>> WA1EAZ >>>>>>>>>>> >>>>>>>>>>>> Begin forwarded message: >>>>>>>>>>>> >>>>>>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>>>>> >>>>>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>>>>>> >>>>>>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>>>>>> >>>>>>>>>>>> 73, >>>>>>>>>>>> >>>>>>>>>>>> John >>>>>>>>>>>> WA1EAZ >>>>>>>>>>> >>>>>>>>>>> ______________________________________________________________ >>>>>>>>>>> Elecraft mailing list >>>>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>>>>> Post: mailto:[hidden email] 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<mailto:[hidden email]>>> >>>>>>>>> >>>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>> >>>>>>> ______________________________________________________________ >>>>>>> Elecraft mailing list >>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>>> >>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>> >>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>> ______________________________________________________________ >>>>>> Elecraft mailing list >>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>>>> >>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>>>> Message delivered to [hidden email] <mailto:[hidden email]> >>>>> >>>>> ______________________________________________________________ >>>>> Elecraft mailing list >>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>>> >>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>>> Message delivered to [hidden email] <mailto:[hidden email]> >>> >> > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
There it is! Let me try it now.
John WA1EAZ > On May 12, 2020, at 1:47 PM, David Herring <[hidden email]> wrote: > > Right click on said icon in the icon bar and choose “Show all windows” — the Utility’s main pane should appear alone in the middle of your screen and you should then be able to click on it and use it. > > >> On May 12, 2020, at 11:41 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> David, >> >> Yes, the K3 icon appears on the icon bar with a dot beneath it. Clicking it makes K3 Utility appear at the top of the screen. Unfortunately, there’s nothing useful there. >> >> John >> WA!EAZ >> >>> On May 12, 2020, at 1:37 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> It feels like the utility pane is just simply “hidden” (one can do that with command-h, why one would want to I don’t know ;-). ) Anyway, when the Utility is running, is there an icon with a dot under it in the icon bar (presumably) at the bottom of your screen? If there is, click on it and see if that would bring the Utility pane up. >>> >>>> On May 12, 2020, at 11:25 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> David, >>>> >>>> The “About” pane does show up. It offers the user to read the agreement, but NOT to agree. >>>> >>>> The Utility pane does NOT show up. >>>> >>>> Tried it from Applications but, same result. >>>> >>>> John >>>> WA1EAZ >>>> >>>>> On May 12, 2020, at 1:21 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>>>> >>>>> OK, from these answers we can deduce that the app is actually running. The question is where the pane is... >>>>> >>>>> John, I’ve had this happen to me before on other things…so launch the utility, go up to the top and under Elecraft K3 Utility, and choose “About K3 Utility” >>>>> >>>>> Does the “About" pane show up anywhere? And does it bring with it the actual utility pane with it, by chance? >>>>> >>>>> Like I say, this has happened before where opening something else in an app makes the app show up. <shrug> Worth a shot. >>>>> >>>>> Regarding location of the app, yes it absolutely should be in Applications, but I just launched mine from Downloads and it still works. But moving it to Applications would be well advised. >>>>> >>>>> 73, >>>>> >>>>> David - N5DCH >>>>> >>>>> >>>>> >>>>>> On May 12, 2020, at 11:06 AM, Grant Youngman <[hidden email] <mailto:[hidden email]>> wrote: >>>>>> >>>>>> I don’t know guys. It starts up fine here. >>>>>> >>>>>> Macbook Pro 2018, i7, latest Catalina. >>>>>> >>>>>> Grant NQ5T >>>>>> >>>>>>> On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>>>>> >>>>>>> Thanks to all for taking the time to help. Here are answers to your questions: >>>>>>> >>>>>>> Jack W6FB >>>>>>> Version 1.19.9.6 >>>>>>> Several times it showed ”initiatializing” then nothing >>>>>>> >>>>>>> David N5DCH >>>>>>> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >>>>>>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >>>>>>> >>>>>>> David W4SMT >>>>>>> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >>>>>>> I’ve rebooted countless times >>>>>>> >>>>>>> Any other suggestions would be much appreciated. >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >>>>>>>> >>>>>>>> Hi John, >>>>>>>> >>>>>>>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>>>>>>> >>>>>>>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>>>>>>> >>>>>>>> David, W4SMT >>>>>>>> >>>>>>>> >>>>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>>> >>>>>>>> Hi David, >>>>>>>> >>>>>>>> That box asking to accept terms doesn’t come up for me. >>>>>>>> >>>>>>>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>>> >>>>>>>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>>>> >>>>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>>>>>>> >>>>>>>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>>>>>>> >>>>>>>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>>>>>>> >>>>>>>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>>>>>>> >>>>>>>>> 73, >>>>>>>>> David - N5DCH >>>>>>>>> >>>>>>>>> >>>>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>> >>>>>>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>>>>>>> >>>>>>>>>> I assume you just double click it? >>>>>>>>>> >>>>>>>>>> 73, >>>>>>>>>> >>>>>>>>>> John >>>>>>>>>> WA1EAZ >>>>>>>>>> >>>>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>>>>>>> >>>>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>>>>>>> >>>>>>>>>>> Just to let you know it will work great.. >>>>>>>>>>> >>>>>>>>>>> 73, Bill-AK5X >>>>>>>>>>> >>>>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>>>>>>> >>>>>>>>>>>> John >>>>>>>>>>>> WA1EAZ >>>>>>>>>>>> >>>>>>>>>>>>> Begin forwarded message: >>>>>>>>>>>>> >>>>>>>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>>>>>> >>>>>>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>>>>>>> >>>>>>>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>>>>>>> >>>>>>>>>>>>> 73, >>>>>>>>>>>>> >>>>>>>>>>>>> John >>>>>>>>>>>>> WA1EAZ >>>>>>>>>>>> >>>>>>>>>>>> ______________________________________________________________ >>>>>>>>>>>> Elecraft mailing list >>>>>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> ______________________________________________________________ >>>>>>>>>> Elecraft mailing list >>>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>>> >>>>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>><http://www.qsl.net/ <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>>> >>>>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>><http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>>> >>>>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>> >>>>>>>> ______________________________________________________________ >>>>>>>> Elecraft mailing list >>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>> >>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>> >>>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>>>> >>>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> <http://www.qsl.net/ <http://www.qsl.net/>> >>>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> <http://www.qsl.net/donate.html <http://www.qsl.net/donate.html>> >>>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> >>>>>>> ______________________________________________________________ >>>>>>> Elecraft mailing list >>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>>>>> >>>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>>>>> Message delivered to [hidden email] <mailto:[hidden email]> >>>>>> >>>>>> ______________________________________________________________ >>>>>> Elecraft mailing list >>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> >>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> >>>>>> Post: mailto:[hidden email] <mailto:[hidden email]> >>>>>> >>>>>> This list hosted by: http://www.qsl.net <http://www.qsl.net/> >>>>>> Please help support this email list: http://www.qsl.net/donate.html <http://www.qsl.net/donate.html> >>>>>> Message delivered to [hidden email] <mailto:[hidden email]> >>>> >>> >> > ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
In reply to this post by David Herring
David,
If I try to click on anything in the Utility pane, it immediately disappears. The lower box shows: Elecraft K3 Utility OS X Rev 1.19.9.6 OS X Version 10.15.4 K3 MCU Revision 05.60. RS - 232 Speed 38400 bps John WA1EAZ > On May 12, 2020, at 1:47 PM, David Herring <[hidden email]> wrote: > > Right click on said icon in the icon bar and choose “Show all windows” — the Utility’s main pane should appear alone in the middle of your screen and you should then be able to click on it and use it. > > >> On May 12, 2020, at 11:41 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >> >> David, >> >> Yes, the K3 icon appears on the icon bar with a dot beneath it. Clicking it makes K3 Utility appear at the top of the screen. Unfortunately, there’s nothing useful there. >> >> John >> WA!EAZ >> >>> On May 12, 2020, at 1:37 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>> >>> It feels like the utility pane is just simply “hidden” (one can do that with command-h, why one would want to I don’t know ;-). ) Anyway, when the Utility is running, is there an icon with a dot under it in the icon bar (presumably) at the bottom of your screen? If there is, click on it and see if that would bring the Utility pane up. >>> >>>> On May 12, 2020, at 11:25 AM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>> >>>> David, >>>> >>>> The “About” pane does show up. It offers the user to read the agreement, but NOT to agree. >>>> >>>> The Utility pane does NOT show up. >>>> >>>> Tried it from Applications but, same result. >>>> >>>> John >>>> WA1EAZ >>>> >>>>> On May 12, 2020, at 1:21 PM, David Herring <[hidden email] <mailto:[hidden email]>> wrote: >>>>> >>>>> OK, from these answers we can deduce that the app is actually running. The question is where the pane is... >>>>> >>>>> John, I’ve had this happen to me before on other things…so launch the utility, go up to the top and under Elecraft K3 Utility, and choose “About K3 Utility” >>>>> >>>>> Does the “About" pane show up anywhere? And does it bring with it the actual utility pane with it, by chance? >>>>> >>>>> Like I say, this has happened before where opening something else in an app makes the app show up. <shrug> Worth a shot. >>>>> >>>>> Regarding location of the app, yes it absolutely should be in Applications, but I just launched mine from Downloads and it still works. But moving it to Applications would be well advised. >>>>> >>>>> 73, >>>>> >>>>> David - N5DCH >>>>> >>>>> >>>>> >>>>>> On May 12, 2020, at 11:06 AM, Grant Youngman <[hidden email] <mailto:[hidden email]>> wrote: >>>>>> >>>>>> I don’t know guys. It starts up fine here. >>>>>> >>>>>> Macbook Pro 2018, i7, latest Catalina. >>>>>> >>>>>> Grant NQ5T >>>>>> >>>>>>> On May 12, 2020, at 12:58 PM, John Stengrevics <[hidden email] <mailto:[hidden email]>> wrote: >>>>>>> >>>>>>> Thanks to all for taking the time to help. Here are answers to your questions: >>>>>>> >>>>>>> Jack W6FB >>>>>>> Version 1.19.9.6 >>>>>>> Several times it showed ”initiatializing” then nothing >>>>>>> >>>>>>> David N5DCH >>>>>>> Yes, warned about running something downloaded from the web. I click Open, the app appears on the dock >>>>>>> Right click on the app: Elecraft K3 Utility V1 19.9.6 -S/N 10755 on usb serial - A503xyao at 38400 bps >>>>>>> >>>>>>> David W4SMT >>>>>>> The K3 Utility menu appears but there is very little under it: About K3 Utility, Services, Hide, Quit >>>>>>> I’ve rebooted countless times >>>>>>> >>>>>>> Any other suggestions would be much appreciated. >>>>>>> >>>>>>> John >>>>>>> WA1EAZ >>>>>>> >>>>>>>> On May 12, 2020, at 12:31 PM, David Fleming <[hidden email] <mailto:[hidden email]>> wrote: >>>>>>>> >>>>>>>> Hi John, >>>>>>>> >>>>>>>> Does the K3 Utility menu appear at the top of the screen when you double click the app? Are you sure you’re clicking on the actual app and not the .ZIP file? >>>>>>>> >>>>>>>> Have you tried a reboot? The most current version (1.19.9.6) should run fine on Catalina. >>>>>>>> >>>>>>>> David, W4SMT >>>>>>>> >>>>>>>> >>>>>>>> On Tuesday, May 12, 2020, 12:23 PM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>>> >>>>>>>> Hi David, >>>>>>>> >>>>>>>> That box asking to accept terms doesn’t come up for me. >>>>>>>> >>>>>>>> I’ve emailed tech support again (twice yesterday) - not holding my breath. >>>>>>>> >>>>>>>> John >>>>>>>> WA1EAZ >>>>>>>> >>>>>>>>> On May 12, 2020, at 12:06 PM, David Herring <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> wrote: >>>>>>>>> >>>>>>>>> I just downloaded the K3 Utility version 1.19.9.6 from the Elecraft website. I installed it on my macOS Catalina machine, double clicked it and it ran just fine. >>>>>>>>> >>>>>>>>> Initially I thought I had recreated your problem, in that when I double-clicked seemingly nothing happened, but I discovered that there is a “click to accept license terms and conditions” pane that appears under everything else on the desktop. Once I found that and accepted their terms, the app popped right up. >>>>>>>>> >>>>>>>>> If you just installed this app, maybe dig around under things to see if it’s waiting for input from you somewhere. >>>>>>>>> >>>>>>>>> Otherwise, a quick note to Elecraft support may be in order. Also I think the author of the app may monitor this reflector and might respond at some point if we don’t get it going for you before long. >>>>>>>>> >>>>>>>>> 73, >>>>>>>>> David - N5DCH >>>>>>>>> >>>>>>>>> >>>>>>>>>> On May 12, 2020, at 9:29 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>> >>>>>>>>>> Thanks Bill. That’s really odd. It won’t run on my MacBook Pro with Catalina same as yours. >>>>>>>>>> >>>>>>>>>> I assume you just double click it? >>>>>>>>>> >>>>>>>>>> 73, >>>>>>>>>> >>>>>>>>>> John >>>>>>>>>> WA1EAZ >>>>>>>>>> >>>>>>>>>>> On May 12, 2020, at 11:12 AM, William Hammond <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>>> >>>>>>>>>>> Hi John, I have an oldish iMac but the latest OS software; 10.15.4, 21.5 Late 2013, 2.9 MHZ I5, it runs the utility just fine. I tested it just before this email , where I discovered there is a new load that requires a gain adjustment on the K3s for six meters. I downloaded it and installed it and made the gain adjustment. >>>>>>>>>>> >>>>>>>>>>> The utility is 1.19.9.6, Sept 12, 2019, not the same version as the Windows utility. >>>>>>>>>>> >>>>>>>>>>> Just to let you know it will work great.. >>>>>>>>>>> >>>>>>>>>>> 73, Bill-AK5X >>>>>>>>>>> >>>>>>>>>>>> On May 12, 2020, at 8:33 AM, John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]><mailto:[hidden email] <mailto:[hidden email]>>>> wrote: >>>>>>>>>>>> >>>>>>>>>>>> Further to my earlier email: The Utility does not run. Perhaps incompatible with the latest MacOS Catalina? >>>>>>>>>>>> >>>>>>>>>>>> John >>>>>>>>>>>> WA1EAZ >>>>>>>>>>>> >>>>>>>>>>>>> Begin forwarded message: >>>>>>>>>>>>> >>>>>>>>>>>>> From: John Stengrevics <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>>>> Subject: K3S Firmware Update for Mac >>>>>>>>>>>>> Date: May 12, 2020 at 8:55:33 AM EDT >>>>>>>>>>>>> To: Elecraft Mailer <[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>>> >>>>>>>>>>>>> Cc: [hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>> <mailto:[hidden email] <mailto:[hidden email]> <mailto:[hidden email] <mailto:[hidden email]>>> >>>>>>>>>>>>> >>>>>>>>>>>>> I have downloaded the latest K3S Utility. However, I don’t see an option for updating firmware on the Utility. >>>>>>>>>>>>> >>>>>>>>>>>>> I’m probably overlooking something simple. Appreciate any suggestions. >>>>>>>>>>>>> >>>>>>>>>>>>> 73, >>>>>>>>>>>>> >>>>>>>>>>>>> John >>>>>>>>>>>>> WA1EAZ >>>>>>>>>>>> >>>>>>>>>>>> ______________________________________________________________ >>>>>>>>>>>> Elecraft mailing list >>>>>>>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft> <http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft><http://mailman.qth.net/mailman/listinfo/elecraft <http://mailman.qth.net/mailman/listinfo/elecraft>>> >>>>>>>>>>>> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>><http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm> <http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>>> >>>>>>>>>>>> Post: mailto:[hidden email] 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