K3S USB driver problem

[Elecraft mailing list]

My K3S with Elecraft USB cable going the radio to  computer worked great on
my old Windows 7 64-bit computer.  Now I'm trying  to use the same radio
and same USB cable with another Windows 7 64-bit computer  and cannot get it
to work as I'm having problems getting the driver  installed.  Some related
thoughts:
 
1) This Windows 7 64-bit computer cannot  auotmatically find a Driver for
the USB cable.  I'm, quite sure my  old W.7 computer installed the driver
automatically without  me downloading it manually.
 
2) Since the new computer cannot find the driver  automatically, from the
Elecraft website, I downloaded the Driver file: "CDM  v2.12.24 WHQL
Certified" and then unzipped it to the Documents folder.   (there are 8 files within
that folder)
 
Using Device Manager, I try to install the new Driver, but  regardless
where I place the zipped or unzipped "CDM v2.12.24 WHQL Certified"  driver file,
Device Manager reports that it "cannot find the  driver".
 
Please advise what I'm doing wrong?  Such as, it  there on particular file
I need to select manually?  Or perhaps  this CDM v2.12.24 driver file needs
to be placed in a particular  folder?
 
Thanks & 73,
 
Dick- K9OM
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[k6dgw]

I can't "advise what you're doing wrong," but ...

Has Windows assigned two USB connections to the same COM port?  You can
tell in device mangler.  That's happened to me and I've had to go in and
change one of the ports to an unused one.  This never happened to me
under XP.  Apparently, Windows' USB IQ is inversely proportional to
Windows version #. [:-)

73,

Fred K6DGW
- Sparks NV DM09dn

- Northern California Contest Club
- CU in the Cal QSO Party 7-8 Oct 2017
- www.cqp.org

On 11/12/2016 12:38 PM, Dick via Elecraft wrote:
>
> Please advise what I'm doing wrong?  Such as, it  there on particular file
> I need to select manually?  Or perhaps  this CDM v2.12.24 driver file needs
> to be placed in a particular  folder?
>
> Thanks & 73,
>
> Dick- K9OM

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[Don Wilhelm]

Dick,

Since Windows cannot automatically find the new driver file, when you
get to the window that asks 'How do you want to search for driver
software', click "Browse my computer for driver software".

In the window that opens, click the 'Browse' button and navigate to
where you have placed the unzipped file.  Windows should then load that
file.

73,
Don W3FPR


On 11/12/2016 3:38 PM, Dick via Elecraft wrote:

> My K3S with Elecraft USB cable going the radio to  computer worked great on
> my old Windows 7 64-bit computer.  Now I'm trying  to use the same radio
> and same USB cable with another Windows 7 64-bit computer  and cannot get it
> to work as I'm having problems getting the driver  installed.  Some related
> thoughts:
>
> 1) This Windows 7 64-bit computer cannot  auotmatically find a Driver for
> the USB cable.  I'm, quite sure my  old W.7 computer installed the driver
> automatically without  me downloading it manually.
>
> 2) Since the new computer cannot find the driver  automatically, from the
> Elecraft website, I downloaded the Driver file: "CDM  v2.12.24 WHQL
> Certified" and then unzipped it to the Documents folder.   (there are 8 files within
> that folder)
>
> Using Device Manager, I try to install the new Driver, but  regardless
> where I place the zipped or unzipped "CDM v2.12.24 WHQL Certified"  driver file,
> Device Manager reports that it "cannot find the  driver".
>
> Please advise what I'm doing wrong?  Such as, it  there on particular file
> I need to select manually?  Or perhaps  this CDM v2.12.24 driver file needs
> to be placed in a particular  folder?
>

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