Bob,
Have you selected the correct COM port in KAT500 Utility?
I assume the usual USB to serial adapter - are the drivers loaded? That
is almost automatic on Windows 7/8 or on the MAC OS, but other operating
systems may require some additional attention.
If you are unsure of the COM port, go to device manager and see which
COM ports are assigned. If there are several, try unplugging the
adapter and see which one goes away - then plug it in and see which COM
port is added. Select that COM port in KAT500 Utility and see if it
connects.
If that does not help, I suggest contacting
[hidden email] to see
if you might have a KAT500 problem.
73,
Don W3FPR
On 3/19/2014 5:17 PM, Robert Garceau wrote:
> Just decided to hook up my KAT500.
>
> I'm having problems downloading the firmware updates.
>
>
>
> I hooked up the cable from the KAT500 to one of my USB ports on my computer.
>
> I can't get the KAT500 to talk to the computer.
>
>
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