KAT500 - Utility not working

[Elecraft mailing list]

I discover a problem with my KAT500 in that the Utility shows that no Software is loaded. It still received signals from the computer as I can control it from HRD but I cannot make changes via the Utility. The cable Interface Cable shows only "flashing red" light. To this point I have confirmed the computer com ports are functioning properly. The cables are all attached. I have changed the cable input point to confirm it is not the computer port that is the problem. I even tried to reload  my previously saved configuration to no avail. The Utility screen continues to say that no software is loaded. And yes I reloaded the Utility program on the computer. Any help or insight would be appreciated as I have never had a problem to this point. Thank you in advance.Bill - W0BBI
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[Gary Gregory-2]

Bill,
Check baud rate. Could be you are not connected to the kat500 hence no fw upload to your PC.
Gary

-----Original Message-----
From: "Bill Wiehe via Elecraft" <[hidden email]>
Sent: ‎18/‎09/‎2015 9:53 PM
To: "Elecraft Reflector" <[hidden email]>
Subject: [Elecraft] KAT500 - Utility not working

I discover a problem with my KAT500 in that the Utility shows that no Software is loaded. It still received signals from the computer as I can control it from HRD but I cannot make changes via the Utility. The cable Interface Cable shows only "flashing red" light. To this point I have confirmed the computer com ports are functioning properly. The cables are all attached. I have changed the cable input point to confirm it is not the computer port that is the problem. I even tried to reload  my previously saved configuration to no avail. The Utility screen continues to say that no software is loaded. And yes I reloaded the Utility program on the computer. Any help or insight would be appreciated as I have never had a problem to this point. Thank you in advance.Bill - W0BBI
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[Elecraft mailing list]

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