KAT500 and KPA500 Remote software Server / Client issue - This time in Text Format

[Serge_VA3SB]

Hello to the group.

I have downloaded both the KAT500 and KPA500 remote software. I am using them at
my remote site. I have a Windows 10 computer that I can access via Anydesk or
Teamviewer.

I am unable to connect to either program in a Server/Client combination. I keep
getting a message that "failed to connect".

What I have done so far is:

I am able to Ping the host PC from a couple of other computers within the same
network.
I am able to get the programs working if I connect directly to the remote
computer (using either the Host IP address or local host)
I temporarily disabled all firewall programs on all computers
I cannot connect from 2 separate computers on the same network (Windows 7)
At the remote site I have an ethernet switch that I connected to directly and
was still not able to access the computer about 5 feet away
I have made sure that the port has been opened in my DSL router (although when
using the same network I realize that this is not required)
I have the latest  firmware in both the KPA500 and KAT 500
Not quite sure what I am doing wrong. Any assistance would be greatly
appreciated as I am presently at the remote site for the weekend.

73

Serge

VA3SB
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[tomb18]

HiThis might be a long shot but recently I ran into an issue where I could not access a iP to IR gateway for my home theater. It uses a web interface to allow configuration. I tried disabling all firewalls, all kinds of things. Then I went to another computer and it worked fine. So I configured it, and later that day I got a message that there was a new version of my antivirus software which is Avast. So I installed it. Later that evening I went to update the gateway again and could not connect! Perplexed I went to bed. Next morning I thought about it and said, hey what about the antivirus software? I disabled it and low and behold it worked on all PC's. Seems that antivirus software is now also restricting access to network devices that are not considered standard. You might give it a try. 73 Tom Va2fsq.com 



Sent from my Samsung Galaxy smartphone.
-------- Original message --------From: Serge Bertuzzo <[hidden email]> Date: 2017-08-05  9:13 PM  (GMT-05:00) To: elecraft <[hidden email]> Subject: [Elecraft] KAT500 and KPA500 Remote software Server / Client issue - This time in Text Format
Hello to the group.

I have downloaded both the KAT500 and KPA500 remote software. I am using them at
my remote site. I have a Windows 10 computer that I can access via Anydesk or
Teamviewer.

I am unable to connect to either program in a Server/Client combination. I keep
getting a message that "failed to connect".

What I have done so far is:

I am able to Ping the host PC from a couple of other computers within the same
network.
I am able to get the programs working if I connect directly to the remote
computer (using either the Host IP address or local host)
I temporarily disabled all firewall programs on all computers
I cannot connect from 2 separate computers on the same network (Windows 7)
At the remote site I have an ethernet switch that I connected to directly and
was still not able to access the computer about 5 feet away
I have made sure that the port has been opened in my DSL router (although when
using the same network I realize that this is not required)
I have the latest  firmware in both the KPA500 and KAT 500
Not quite sure what I am doing wrong. Any assistance would be greatly
appreciated as I am presently at the remote site for the weekend.

73

Serge

VA3SB
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Please help support this email list: http://www.qsl.net/donate.html
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Help: http://mailman.qth.net/mmfaq.htm
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[Serge_VA3SB]

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