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KIO3B Installation Problem

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Rick Tavan-2

KIO3B Installation Problem

Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
listed as a COM port in K3 Utility. The connection is via the new USB A-B
cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
sound device, a USB hub, and a xx232... other device (I don't recall the
exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display COM
port numbers and has no PORTS entry in its list of things. Even Properties
shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
idea what we missed?

Thanks & 73,

/Rick N6XI

--

Rick Tavan
Truckee, CA
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Joe Subich, W4TV-4

Re: KIO3B Installation Problem

> this version of Win 7/Dev Mgr doesn't display COM
> port numbers and has no PORTS entry in its list of things.

Then the system has no serial ports defined.

> The K3 shows up in Device Manager under Win 7 (IBM laptop) as a sound
> device, a USB hub, and a xx232... other device

Where does the "other device" appear - what section of the Device
Manager "Devices by type"?

You should see the USB Hum and a "USB Serial Converter" in the
"Universal Serial Bus controllers" section and "USB Audio CODEC"
in the "Sound, video and game controllers" section.

Select the "USB Serial Converter", click the Advanced tab and
confirm that "Load VCP" is checked.

73,

... Joe, W4TV

On 9/29/2017 7:27 PM, Rick Tavan wrote:

> Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
> listed as a COM port in K3 Utility. The connection is via the new USB A-B
> cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
> sound device, a USB hub, and a xx232... other device (I don't recall the
> exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display COM
> port numbers and has no PORTS entry in its list of things. Even Properties
> shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
> shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
> We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
> idea what we missed?
>
> Thanks & 73,
>
> /Rick N6XI
>
> --
>
> Rick Tavan
> Truckee, CA
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Nr4c

Re: KIO3B Installation Problem

In reply to this post by Rick Tavan-2

Be sure to set radioRS232 to USB not a baud rate like the ref K3.

Sent from my iPhone
...nr4c. bill

> On Sep 29, 2017, at 7:27 PM, Rick Tavan <[hidden email]> wrote:
>
> Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
> listed as a COM port in K3 Utility. The connection is via the new USB A-B
> cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
> sound device, a USB hub, and a xx232... other device (I don't recall the
> exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display COM
> port numbers and has no PORTS entry in its list of things. Even Properties
> shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
> shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
> We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
> idea what we missed?
>
> Thanks & 73,
>
> /Rick N6XI
>
> --
>
> Rick Tavan
> Truckee, CA
> ______________________________________________________________
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Don Wilhelm

Re: KIO3B Installation Problem

In reply to this post by Rick Tavan-2

Rick,

It is strange that Device Manager does not show the COM port number.
With that, I would say it is a driver issue - try updating the driver.

If you want to check the KIO3B USB, try using another computer to see if
the COM port is recognized, if so, the problem is confined to the computer.

73,
Don W3FPR

On 9/29/2017 7:27 PM, Rick Tavan wrote:

Jim Miller

Re: KIO3B Installation Problem

Try another usb cable.

Jim ab3cv

On Sep 30, 2017, at 8:03 AM, Don Wilhelm <[hidden email]> wrote:

Rick,

It is strange that Device Manager does not show the COM port number. With that, I would say it is a driver issue - try updating the driver.

If you want to check the KIO3B USB, try using another computer to see if the COM port is recognized, if so, the problem is confined to the computer.

73,
Don W3FPR

> On 9/29/2017 7:27 PM, Rick Tavan wrote:
> Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
> listed as a COM port in K3 Utility. The connection is via the new USB A-B
> cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
> sound device, a USB hub, and a xx232... other device (I don't recall the
> exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display COM
> port numbers and has no PORTS entry in its list of things. Even Properties
> shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
> shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
> We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
> idea what we missed?

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Jim Sr Sturges

Re: KIO3B Installation Problem

In Device Manager check “View” and un-hide ports.

Jim N3SZ
On Sat, Sep 30, 2017 at 8:08 AM Jim Miller <[hidden email]> wrote:

> Try another usb cable.
>
> Jim ab3cv
>
> On Sep 30, 2017, at 8:03 AM, Don Wilhelm <[hidden email]> wrote:
>
> Rick,
>
> It is strange that Device Manager does not show the COM port number. With
> that, I would say it is a driver issue - try updating the driver.
>
> If you want to check the KIO3B USB, try using another computer to see if
> the COM port is recognized, if so, the problem is confined to the computer.
>
> 73,
> Don W3FPR
>
> > On 9/29/2017 7:27 PM, Rick Tavan wrote:
> > Helping a guy install a KIO3B in his K3 S/N 4xxx, I'm unable to see it
> > listed as a COM port in K3 Utility. The connection is via the new USB A-B
> > cable. The K3 shows up in Device Manager under Win 7 (IBM laptop) as a
> > sound device, a USB hub, and a xx232... other device (I don't recall the
> > exact nomenclature.) but this version of Win 7/Dev Mgr doesn't display
> COM
> > port numbers and has no PORTS entry in its list of things. Even
> Properties
> > shows no such info. We downloaded the latest K3 Utility 1.16.7.25 but it
> > shows a blank COM port list. The K3 is running uC 5.50, d1 2.87, FL 1.25.
> > We confirmed that K3 Config Menu displays KIO3b and set RS232 to Usb. Any
> > idea what we missed?
> ______________________________________________________________
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--
Jim Sturges, N3SZ
Amateur Radio operators do it with frequency.
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louis a. ives

KIO3B Installation Problem

In reply to this post by Rick Tavan-2

I read the post that Rick N6XI wrote about the problem getting the KI03B to sync. With ports. I have the exact same problem with my K3 after I replaced a defective KI03B main board. During the time that it took for my replacement board to arrive, my computer in the shack failed. I purchased a new desk top computer and after installing the new board in my K3 I found that it would not sync. I checked the devise manager for the port list and found no list. I have tried everything to get them to show up in the list with no luck. I have tried everything listed in all the posts and still no luck. The K3 utility shows a blank port list and the KPA500 show a blank port list, but does have a refresh port button but no com ports listed. I have two of the same computers and both show no com port list in the Devise Manager. Both of the computers have Windows 10 Home and will not work on the K3. The old computer that was in the shack was a old Asus laptop with windows 8 but had
been updated to Windows 10 and worked great. I suspect that it may be a problem with Windows 10 Home, that something is missing. The computer works fine. If anyone has any suggestions I would appreciate the help.

Thanks, 73
Buddy KJ4ZSI

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

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Don Wilhelm

Re: KIO3B Installation Problem

Buddy,

Load new drivers in the computer. The computer not indicating the COM
port assigned is a computer failure.
After loading the correct drivers, go into Device Manager and open the
ports section - unplug the USB cable and observe what goes away.
Then plug the USB cable in again and see what is added. If it does not
show the assigned COM port, the computer has a problem.

73,
Don W3FPR

On 9/30/2017 8:01 PM, louis a. ives wrote:
> I read the post that Rick N6XI wrote about the problem getting the KI03B to sync. With ports. I have the exact same problem with my K3 after I replaced a defective KI03B main board. During the time that it took for my replacement board to arrive, my computer in the shack failed. I purchased a new desk top computer and after installing the new board in my K3 I found that it would not sync. I checked the devise manager for the port list and found no list. I have tried everything to get them to show up in the list with no luck.
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Jim Sr Sturges

Re: KIO3B Installation Problem

Windows after 7 has a “feature” that hides com ports in the device
manager. In the device manager, go to View on the menu bar and then
un-hide the hidden ports by clicking on Show Hidden Devices.

73,

Jim N3SZ
On Saturday, September 30, 2017, Don Wilhelm <[hidden email]> wrote:

> Buddy,
>
> Load new drivers in the computer. The computer not indicating the COM
> port assigned is a computer failure.
> After loading the correct drivers, go into Device Manager and open the
> ports section - unplug the USB cable and observe what goes away.
> Then plug the USB cable in again and see what is added. If it does not
> show the assigned COM port, the computer has a problem.
>
> 73,
> Don W3FPR
>
> On 9/30/2017 8:01 PM, louis a. ives wrote:
>
>> I read the post that Rick N6XI wrote about the problem getting the KI03B
>> to sync. With ports. I have the exact same problem with my K3 after I
>> replaced a defective KI03B main board. During the time that it took for my
>> replacement board to arrive, my computer in the shack failed. I purchased
>> a new desk top computer and after installing the new board in my K3 I found
>> that it would not sync. I checked the devise manager for the port list and
>> found no list. I have tried everything to get them to show up in the list
>> with no luck.
>>
> ______________________________________________________________
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>