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KX3 Errors and Strange behavior

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Enzo Adrian-Reyes

KX3 Errors and Strange behavior

Hi there

I am having a few issues with my kx3, firstly last night I while trying to
use it I got a ERR DS5 message, but during that time while in use, any time
I would transmit it would randomly change my bandwith settings, display the
wrong roofing filter information. It eventually just gave up and displayed
that DS5.

The other issue is that the power and SWR meter while transmitting dont
move or update after a few second or dont update at all while on SSB. This
has been happening for a while.

I've tried resetting it, but after EEINIT message it still displays my
banner and it feels like it hasnt reset everything, I've also restored the
settings, but the power and SWR meter still dont show.

I would like some help on this to fix this issue, what steps can I do to
check everything is ok with the transciever, before mailing it out.

As an additional note the antenna I was using was an Alexloop portable
magnetic loop.

Regards
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vk2rq

Re: KX3 Errors and Strange behavior

Before you do anything else, I suggest you contact Elecraft Support, and tell them what you have done up to this point so they can advise you as to the best way forward from here.

73, Matt VK2RQ

On Tue, Jun 9, 2015 at 4:18 PM -0700, "Enzo Adrian-Reyes" <[hidden email]> wrote:

Hi there

I am having a few issues with my kx3, firstly last night I while trying to
use it I got a ERR DS5 message, but during that time while in use, any time
I would transmit it would randomly change my bandwith settings, display the
wrong roofing filter information. It eventually just gave up and displayed
that DS5.

The other issue is that the power and SWR meter while transmitting dont
move or update after a few second or dont update at all while on SSB. This
has been happening for a while.

I've tried resetting it, but after EEINIT message it still displays my
banner and it feels like it hasnt reset everything, I've also restored the
settings, but the power and SWR meter still dont show.

I would like some help on this to fix this issue, what steps can I do to
check everything is ok with the transciever, before mailing it out.

As an additional note the antenna I was using was an Alexloop portable
magnetic loop.

Regards
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
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Don Wilhelm-4

Re: KX3 Errors and Strange behavior

In reply to this post by Enzo Adrian-Reyes

With any DSx error, write down the error as well as what is displayed in
the VFO A area and contact support armed with that information.

73,
Don W3FPR

On 6/9/2015 7:18 PM, Enzo Adrian-Reyes wrote:

> Hi there
>
>
>
> I am having a few issues with my kx3, firstly last night I while trying to
> use it I got a ERR DS5 message, but during that time while in use, any time
> I would transmit it would randomly change my bandwith settings, display the
> wrong roofing filter information. It eventually just gave up and displayed
> that DS5.
>
>

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Enzo Adrian-Reyes

Re: KX3 Errors and Strange behavior

In reply to this post by vk2rq

I have contacted elecraft I did so , yesterday morning and I havent heard a
thing yet, so I am posting here to get more information.

On Wed, Jun 10, 2015 at 10:12 AM, Matt Maguire <[hidden email]> wrote:

> Before you do anything else, I suggest you contact Elecraft Support, and
> tell them what you have done up to this point so they can advise you as to
> the best way forward from here.
>
> 73, Matt VK2RQ
>
>
>
>
> On Tue, Jun 9, 2015 at 4:18 PM -0700, "Enzo Adrian-Reyes" <
> [hidden email]> wrote:
>
> Hi there
>>
>>
>>
>> I am having a few issues with my kx3, firstly last night I while trying to
>> use it I got a ERR DS5 message, but during that time while in use, any time
>> I would transmit it would randomly change my bandwith settings, display the
>> wrong roofing filter information. It eventually just gave up and displayed
>> that DS5.
>>
>> The other issue is that the power and SWR meter while transmitting dont
>> move or update after a few second or dont update at all while on SSB. This
>> has been happening for a while.
>>
>> I've tried resetting it, but after EEINIT message it still displays my
>> banner and it feels like it hasnt reset everything, I've also restored the
>> settings, but the power and SWR meter still dont show.
>>
>> I would like some help on this to fix this issue, what steps can I do to
>> check everything is ok with the transciever, before mailing it out.
>>
>> As an additional note the antenna I was using was an Alexloop portable
>> magnetic loop.
>>
>> Regards
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>>
>>

Enzo Adrian-Reyes

Re: KX3 Errors and Strange behavior

Problem is I am in Australia, I work full time, I don't have the right TZ
to call them, where I work I am not allowed to make unauthorised calls to
the outside since I am in a secure facility making this practically
impossible to do.

On Wed, Jun 10, 2015 at 11:10 AM, Joshua Gould <[hidden email]> wrote:

> I would call them tomorrow... You'll get much faster service...
>
> 72,
> Joshua Gould
> K8WXA
> EM89pn
>
> KX3 # 7480
>
> NAQCC # 7704
> OMISS # 9948
> 4sqrp # 990
> FP # 3579
>
> On Tue, Jun 9, 2015 at 8:59 PM, Enzo Adrian-Reyes <
> [hidden email]> wrote:
>
>> I have contacted elecraft I did so , yesterday morning and I havent heard
>> a
>> thing yet, so I am posting here to get more information.
>>
>> On Wed, Jun 10, 2015 at 10:12 AM, Matt Maguire <[hidden email]>
>> wrote:
>>
>> > Before you do anything else, I suggest you contact Elecraft Support, and
>> > tell them what you have done up to this point so they can advise you as
>> to
>> > the best way forward from here.
>> >
>> > 73, Matt VK2RQ
>> >
>> >
>> >
>> >
>> > On Tue, Jun 9, 2015 at 4:18 PM -0700, "Enzo Adrian-Reyes" <
>> > [hidden email]> wrote:
>> >
>> > Hi there
>> >>
>> >>
>> >>
>> >> I am having a few issues with my kx3, firstly last night I while
>> trying to
>> >> use it I got a ERR DS5 message, but during that time while in use, any
>> time
>> >> I would transmit it would randomly change my bandwith settings,
>> display the
>> >> wrong roofing filter information. It eventually just gave up and
>> displayed
>> >> that DS5.
>> >>
>> >> The other issue is that the power and SWR meter while transmitting dont
>> >> move or update after a few second or dont update at all while on SSB.
>> This
>> >> has been happening for a while.
>> >>
>> >> I've tried resetting it, but after EEINIT message it still displays my
>> >> banner and it feels like it hasnt reset everything, I've also restored
>> the
>> >> settings, but the power and SWR meter still dont show.
>> >>
>> >> I would like some help on this to fix this issue, what steps can I do
>> to
>> >> check everything is ok with the transciever, before mailing it out.
>> >>
>> >> As an additional note the antenna I was using was an Alexloop portable
>> >> magnetic loop.
>> >>
>> >> Regards
>> >> ______________________________________________________________
>> >> Elecraft mailing list
>> >> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> >> Help: http://mailman.qth.net/mmfaq.htm
>> >> Post: mailto:[hidden email]
>> >>
>> >> This list hosted by: http://www.qsl.net
>> >> Please help support this email list: http://www.qsl.net/donate.html
>> >> Message delivered to [hidden email]
>> >>
>> >>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>>
>
>

k6dgw

Re: KX3 Errors and Strange behavior

Ahh yes ... how easy it is to forget that ham radio is a global hobby.
I too worked in a secure facility for many years, I can't imagine what a
phone call placed to another country would have generated.

I'm pretty sure a bunch of the Elecraft employee crowd watch this list,
I know some of them, and I know the "Heavy Breathers" do, I think you'll
hear from them, maybe even at an appropriate time for you. The company
has a huge reputation for keeping their customers happy.

Stay safe Enzo, hope winter is treating you well

73,

Fred K6DGW
- Northern California Contest Club
- CU in the 50th Running of the Cal QSO Party 3-4 Oct 2015
- www.cqp.org

On 6/9/2015 6:49 PM, Enzo Adrian-Reyes wrote:

> Problem is I am in Australia, I work full time, I don't have the right TZ
> to call them, where I work I am not allowed to make unauthorised calls to
> the outside since I am in a secure facility making this practically
> impossible to do.
>
> On Wed, Jun 10, 2015 at 11:10 AM, Joshua Gould <[hidden email]> wrote:
>
>> I would call them tomorrow... You'll get much faster service...
>>
>> 72,
>> Joshua Gould
>> K8WXA
>> EM89pn
>>
>> KX3 # 7480
>>
>> NAQCC # 7704
>> OMISS # 9948
>> 4sqrp # 990
>> FP # 3579
>>
>> On Tue, Jun 9, 2015 at 8:59 PM, Enzo Adrian-Reyes <
>> [hidden email]> wrote:
>>
>>> I have contacted elecraft I did so , yesterday morning and I havent heard
>>> a
>>> thing yet, so I am posting here to get more information.
>>>
>>> On Wed, Jun 10, 2015 at 10:12 AM, Matt Maguire <[hidden email]>
>>> wrote:
>>>
>>>> Before you do anything else, I suggest you contact Elecraft Support, and
>>>> tell them what you have done up to this point so they can advise you as
>>> to
>>>> the best way forward from here.
>>>>
>>>> 73, Matt VK2RQ
>>>>
>>>>
>>>>
>>>>
>>>> On Tue, Jun 9, 2015 at 4:18 PM -0700, "Enzo Adrian-Reyes" <
>>>> [hidden email]> wrote:
>>>>
>>>> Hi there
>>>>>
>>>>>
>>>>>
>>>>> I am having a few issues with my kx3, firstly last night I while
>>> trying to
>>>>> use it I got a ERR DS5 message, but during that time while in use, any
>>> time
>>>>> I would transmit it would randomly change my bandwith settings,
>>> display the
>>>>> wrong roofing filter information. It eventually just gave up and
>>> displayed
>>>>> that DS5.
>>>>>
>>>>> The other issue is that the power and SWR meter while transmitting dont
>>>>> move or update after a few second or dont update at all while on SSB.
>>> This
>>>>> has been happening for a while.
>>>>>
>>>>> I've tried resetting it, but after EEINIT message it still displays my
>>>>> banner and it feels like it hasnt reset everything, I've also restored
>>> the
>>>>> settings, but the power and SWR meter still dont show.
>>>>>
>>>>> I would like some help on this to fix this issue, what steps can I do
>>> to
>>>>> check everything is ok with the transciever, before mailing it out.
>>>>>
>>>>> As an additional note the antenna I was using was an Alexloop portable
>>>>> magnetic loop.
>>>>>
>>>>> Regards
>>>>> ______________________________________________________________
>>>>> Elecraft mailing list
>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>>>> Help: http://mailman.qth.net/mmfaq.htm
>>>>> Post: mailto:[hidden email]
>>>>>
>>>>> This list hosted by: http://www.qsl.net
>>>>> Please help support this email list: http://www.qsl.net/donate.html
>>>>> Message delivered to [hidden email]
>>>>>
>>>>>
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:[hidden email]
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to [hidden email]
>>>
>>
>>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 2015.0.5961 / Virus Database: 4355/9985 - Release Date: 06/09/15
>
>

Raymond Sills

Re: KX3 Errors and Strange behavior

In the meantime, don't forget that email can often work nicely for
those to communicate across time zones. The same people at Elecraft
who answer phone calls, also respond to email. Just make sure to
check your SPAM folder, if you don't have that person at Elecraft in
your contacts list/address book.

73 de Ray
K2ULR
KX3 #211

On Jun 9, 2015, at 10:28 PM, Fred Jensen wrote:

> Ahh yes ... how easy it is to forget that ham radio is a global
> hobby. I too worked in a secure facility for many years, I can't
> imagine what a phone call placed to another country would have
> generated.
>
> I'm pretty sure a bunch of the Elecraft employee crowd watch this
> list, I know some of them, and I know the "Heavy Breathers" do, I
> think you'll hear from them, maybe even at an appropriate time for
> you. The company has a huge reputation for keeping their customers
> happy.
>
> Stay safe Enzo, hope winter is treating you well
>
> 73,
>
> Fred K6DGW

Mark Forsyth

Re: KX3 Errors and Strange behavior

In reply to this post by Enzo Adrian-Reyes

Hi there,

Have you tried opening up the radio and reseating the ribbon cable that runs
between the two halves ?

Cheers,
Mark F...
VK3ZMF / VK3KW
KX3 with the lot # 1675
KXPA100 # 530
PX3 # 233

> -----Original Message-----
> From: Elecraft [mailto:[hidden email]] On Behalf Of
> Enzo Adrian-Reyes
> Sent: Wednesday, June 10, 2015 9:18 AM
> To: [hidden email]
> Subject: [Elecraft] KX3 Errors and Strange behavior
>
> Hi there
>
>
>
> I am having a few issues with my kx3, firstly last night I while trying to

use it I
> got a ERR DS5 message, but during that time while in use, any time I would
> transmit it would randomly change my bandwith settings, display the wrong
> roofing filter information. It eventually just gave up and displayed that
DS5.
>
> The other issue is that the power and SWR meter while transmitting dont
> move or update after a few second or dont update at all while on SSB. This
> has been happening for a while.
>
> I've tried resetting it, but after EEINIT message it still displays my
banner and
> it feels like it hasnt reset everything, I've also restored the settings,
but the
> power and SWR meter still dont show.
>
> I would like some help on this to fix this issue, what steps can I do to
check

> everything is ok with the transciever, before mailing it out.
>
> As an additional note the antenna I was using was an Alexloop portable
> magnetic loop.
>
> Regards
> __________________________________________________________
> ____
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html

Message
> delivered to [hidden email]

______________________________________________________________
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Post: mailto:[hidden email]

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Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]