LOTW System problems?

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LOTW System problems?

Brian F. Wruble-2
Hi guys,

I have been having trouble logging into my LOTW account.  It started last
night, then I got in this morning, now I can't get in again.

Have others noticed this?  Is there an ARRL bulletin that covers these
outages?

Thanks.  73 de Brian W3BW

*Brian F. Wruble, C.F.A.
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Re: LOTW System problems?

James Austin
I'm seeing the same behavior.

Broken last night, working this morning, broken now.

73, Jim KA2RVO

On Fri, Apr 24, 2015 at 1:35 PM, Brian F. Wruble <[hidden email]> wrote:

> Hi guys,
>
> I have been having trouble logging into my LOTW account.  It started last
> night, then I got in this morning, now I can't get in again.
>
> Have others noticed this?  Is there an ARRL bulletin that covers these
> outages?
>
> Thanks.  73 de Brian W3BW
>
> *Brian F. Wruble, C.F.A.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
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> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
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Re: LOTW System problems?

Jim AB3CV
In reply to this post by Brian F. Wruble-2
It's broke.

Much of last night and right now.

It was working for an hour or so this morning.

jim ab3cv

On Fri, Apr 24, 2015 at 1:35 PM, Brian F. Wruble <[hidden email]> wrote:

> Hi guys,
>
> I have been having trouble logging into my LOTW account.  It started last
> night, then I got in this morning, now I can't get in again.
>
> Have others noticed this?  Is there an ARRL bulletin that covers these
> outages?
>
> Thanks.  73 de Brian W3BW
>
> *Brian F. Wruble, C.F.A.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
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>
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> Please help support this email list: http://www.qsl.net/donate.html
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>
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Re: LOTW System problems?

David Orman
In reply to this post by Brian F. Wruble-2
Yes, it has been down for me, https://lotw.arrl.org/ was spewing DB errors
such as "Fatal error: initializeLOTWDB: -709 - CONNECT: (protocol error):
General database error [initializeLOTWDB: -709 - CONNECT: (protocol
error)]". Looks like something went south with their database servers.

Wish I knew of a status page/news page to discuss, as well.

On Fri, Apr 24, 2015 at 12:35 PM, Brian F. Wruble <[hidden email]> wrote:

> Hi guys,
>
> I have been having trouble logging into my LOTW account.  It started last
> night, then I got in this morning, now I can't get in again.
>
> Have others noticed this?  Is there an ARRL bulletin that covers these
> outages?
>
> Thanks.  73 de Brian W3BW
>
> *Brian F. Wruble, C.F.A.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
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Re: LOTW System problems?

Brian F. Wruble-2
Thanks all!


*Brian F. Wruble, C.F.A.






On Fri, Apr 24, 2015 at 1:41 PM, David Orman <[hidden email]> wrote:

> Yes, it has been down for me, https://lotw.arrl.org/ was spewing DB
> errors such as "Fatal error: initializeLOTWDB: -709 - CONNECT: (protocol
> error): General database error [initializeLOTWDB: -709 - CONNECT: (protocol
> error)]". Looks like something went south with their database servers.
>
> Wish I knew of a status page/news page to discuss, as well.
>
> On Fri, Apr 24, 2015 at 12:35 PM, Brian F. Wruble <[hidden email]>
> wrote:
>
>> Hi guys,
>>
>> I have been having trouble logging into my LOTW account.  It started last
>> night, then I got in this morning, now I can't get in again.
>>
>> Have others noticed this?  Is there an ARRL bulletin that covers these
>> outages?
>>
>> Thanks.  73 de Brian W3BW
>>
>> *Brian F. Wruble, C.F.A.
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>>
>
>
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Re: LOTW System problems?

k6dgw
In reply to this post by David Orman
This happened a year or two ago which is why the queue-status page
appeared.  Took awhile to beef up the system.  LoTW is an IONO
architecture [In Once Never Out] and just grows forever so about all
they can do is add capability ... faster mass storage, more mass
storage, more servers, increased load balancing ...

73,

Fred K6DGW
- Northern California Contest Club
- CU in the 50th Running of the Cal QSO Party 3-4 Oct 2015
- www.cqp.org

On 4/24/2015 10:47 AM, Walter Underwood wrote:
> There is a queue status page with hourly processing stats. I’m not
> sure what is normal, but there is a full hour with no new
> submissions.
>
> http://www.arrl.org/logbook-queue-status
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Re: LOTW System problems?

Joe Subich, W4TV-4
In reply to this post by Brian F. Wruble-2

There was an announcement a couple days ago that ARRL's network was
going to be off-line last night for a couple hours to replace some
switches as part of their new VoIP phone system (work by the phone
system contractor).  It looks like the ARRL IT department has screwed
up again since LotW cratered after the new switches went on-line and
has been down almost continuously since then.

73,

    ... Joe, W4TV


On 2015-04-24 1:35 PM, Brian F. Wruble wrote:

> Hi guys,
>
> I have been having trouble logging into my LOTW account.  It started last
> night, then I got in this morning, now I can't get in again.
>
> Have others noticed this?  Is there an ARRL bulletin that covers these
> outages?
>
> Thanks.  73 de Brian W3BW
>
> *Brian F. Wruble, C.F.A.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
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Re: LOTW System problems?

Scott Simpson
Not sure of the architecture or the underlying process, but i assume its
something like:
1) take record from users and process into records
2) correlate records user submitted against all records for that particular
timestamp of the record.
3) shudder at the sheer volume of requests 😝

i don't know how liberal they are with QSO matching, if they only keyed on
certain fields, they could just hash those fields and key off those hashes
instead of trying to compare against all the other records.  its not an
easy problem to solve.



scott
[hidden email]

On Fri, Apr 24, 2015 at 1:20 PM, Joe Subich, W4TV <[hidden email]> wrote:

>
> There was an announcement a couple days ago that ARRL's network was
> going to be off-line last night for a couple hours to replace some
> switches as part of their new VoIP phone system (work by the phone
> system contractor).  It looks like the ARRL IT department has screwed
> up again since LotW cratered after the new switches went on-line and
> has been down almost continuously since then.
>
> 73,
>
>    ... Joe, W4TV
>
>
>
> On 2015-04-24 1:35 PM, Brian F. Wruble wrote:
>
>> Hi guys,
>>
>> I have been having trouble logging into my LOTW account.  It started last
>> night, then I got in this morning, now I can't get in again.
>>
>> Have others noticed this?  Is there an ARRL bulletin that covers these
>> outages?
>>
>> Thanks.  73 de Brian W3BW
>>
>> *Brian F. Wruble, C.F.A.
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>>
>>  ______________________________________________________________
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> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
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Re: [PVRC] LOTW System problems?

n3khk_john
In reply to this post by Brian F. Wruble-2
Hi Brian,

 

ARRL said the problems occurred Thursday night and today it has been fixes
see
http://www.arrl.org/news/logbook-of-the-world-back-on-line-as-of-friday-apri
l-24 for more details.  However, I just tried getting into LOTW from the WEB
and logging program and both has failed.  I think the problem is back.

 

 

 

73 ES CUL DE N3KHK

John Klim

Life member:         ARRL, AMSAT, 10-10 (68135), NCDXA

Member:                 30MDG (1874), FISTS (5015), PVRC

                                Springbok Chapter (1874), Chesapeake Bay
Chapter (549)

QSL:                       LoTW, Bureau, Direct, eQSL as a courtesy

 

-----Original Message-----
From: PVRC [mailto:[hidden email]] On Behalf Of Brian F.
Wruble
Sent: Friday, April 24, 2015 1:36 PM
To: <[hidden email]>; Elecraft Reflector
Subject: [PVRC] LOTW System problems?

 

Hi guys,

 

I have been having trouble logging into my LOTW account.  It started last
night, then I got in this morning, now I can't get in again.

 

Have others noticed this?  Is there an ARRL bulletin that covers these
outages?

 

Thanks.  73 de Brian W3BW

 

*Brian F. Wruble, C.F.A.

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Re: LOTW System problems?

Ross Primrose
In reply to this post by Joe Subich, W4TV-4
Must be the HF packet link between the web server and the database server ;)

73, Ross N4RP

On 4/24/2015 2:20 PM, Joe Subich, W4TV wrote:

>
> There was an announcement a couple days ago that ARRL's network was
> going to be off-line last night for a couple hours to replace some
> switches as part of their new VoIP phone system (work by the phone
> system contractor).  It looks like the ARRL IT department has screwed
> up again since LotW cratered after the new switches went on-line and
> has been down almost continuously since then.
>
> 73,
>
>    ... Joe, W4TV
>
>
> On 2015-04-24 1:35 PM, Brian F. Wruble wrote:
>> Hi guys,
>>
>> I have been having trouble logging into my LOTW account.  It started
>> last
>> night, then I got in this morning, now I can't get in again.
>>
>> Have others noticed this?  Is there an ARRL bulletin that covers these
>> outages?
>>
>> Thanks.  73 de Brian W3BW
>>
>> *Brian F. Wruble, C.F.A.
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>>
> ______________________________________________________________
> Elecraft mailing list
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> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
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--
FCC Section 97.313(a) “At all times, an amateur station must use the minimum transmitter power necessary to carry out the desired communications.”

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Re: LOTW System problems?

NK7Z
In reply to this post by Joe Subich, W4TV-4
New switches should NOT kill a system!  Unless they are programmed
wrong.
--
Thanks and 73's,
For equipment, and software setups and reviews see:
www.nk7z.net
for MixW support see;
http://groups.yahoo.com/neo/groups/mixw/info
for Dopplergram information see:
http://groups.yahoo.com/neo/groups/dopplergram/info
for MM-SSTV see:
http://groups.yahoo.com/neo/groups/MM-SSTV/info


On Fri, 2015-04-24 at 14:20 -0400, Joe Subich, W4TV wrote:

> There was an announcement a couple days ago that ARRL's network was
> going to be off-line last night for a couple hours to replace some
> switches as part of their new VoIP phone system (work by the phone
> system contractor).  It looks like the ARRL IT department has screwed
> up again since LotW cratered after the new switches went on-line and
> has been down almost continuously since then.
>
> 73,
>
>     ... Joe, W4TV
>
>
> On 2015-04-24 1:35 PM, Brian F. Wruble wrote:
> > Hi guys,
> >
> > I have been having trouble logging into my LOTW account.  It started last
> > night, then I got in this morning, now I can't get in again.
> >
> > Have others noticed this?  Is there an ARRL bulletin that covers these
> > outages?
> >
> > Thanks.  73 de Brian W3BW
> >
> > *Brian F. Wruble, C.F.A.
> > ______________________________________________________________
> > Elecraft mailing list
> > Home: http://mailman.qth.net/mailman/listinfo/elecraft
> > Help: http://mailman.qth.net/mmfaq.htm
> > Post: mailto:[hidden email]
> >
> > This list hosted by: http://www.qsl.net
> > Please help support this email list: http://www.qsl.net/donate.html
> > Message delivered to [hidden email]
> >
> ______________________________________________________________
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Re: LOTW System problems?

Joe Subich, W4TV-4

True but the problems started after the switch changes last night.

73,

   ... Joe, W4TV


On 2015-04-24 4:10 PM, David Cole wrote:
> New switches should NOT kill a system!  Unless they are programmed
> wrong.
>
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Re: LOTW System problems?

Lynn W. Taylor, WB6UUT
It's always fun to play armchair-sysadmin.

I can't imagine having publicly accessible resources like LOTW or the
main ARRL website on the same network segment as their internal network
(and phones).

I know nothing of their network topology, or what's at HQ, and what's at
a data center (far away, network wise).

.... but unless we're there (and I'm really happy not to be right now,
given the amount of grumbling), we don't know.

In the interest of S/N ratio, I won't post on this topic again.

73 -- Lynn
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Re: LOTW System problems?

NK7Z
In reply to this post by Joe Subich, W4TV-4
Coincidence?  I think not.  I would tag the LoTW fail as related to the
switch change out somehow...  They may have changed the topology, which
could answer the "I can't get to my database" errors...
--
Thanks and 73's,
For equipment, and software setups and reviews see:
www.nk7z.net
for MixW support see;
http://groups.yahoo.com/neo/groups/mixw/info
for Dopplergram information see:
http://groups.yahoo.com/neo/groups/dopplergram/info
for MM-SSTV see:
http://groups.yahoo.com/neo/groups/MM-SSTV/info


On Fri, 2015-04-24 at 17:32 -0400, Joe Subich, W4TV wrote:

> True but the problems started after the switch changes last night.
>
> 73,
>
>    ... Joe, W4TV
>
>
> On 2015-04-24 4:10 PM, David Cole wrote:
> > New switches should NOT kill a system!  Unless they are programmed
> > wrong.
> >
> ______________________________________________________________
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Re: LOTW System problems?

Richard Gillingham
In reply to this post by Brian F. Wruble-2
Looks like it’s crapped out again..  Saturday am…


Gil


W1RG
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