Lost serial communication with K3

[Jan Ditzian]

A while ago I discovered that I had lost serial communication with my
K3.  This was followed by other problems, which I am now resolving.  
However, I know that the serial problem appears to be in the K2, since I
cannot communicate with it using the K3 utility.  I tried the K3 utility
on two different computers, and it does not speak to the K3.  The light
on the serial-USB converter blinks, and Logger32 shows that the computer
and program are trying to speak to the K3, but there is no response.

I would like a suggestion about the next step in the troubleshooting
process.  I know that a factory reboot requires a lot of fussing
afterward, but if this is a logical step, then I will take it.

73,

Jan, KX2A

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[Don Wilhelm-4]

Jan,

Contact [hidden email] and they can give you a few checks to
make on the RS-232 interface.
If it is a hardware problem, an EEINIT will not help.

Give them a while to respond, email piles up over the weekend, so they
spend much of Monday trying to wade through the backlog.

73,
Don W3FPR

On 8/10/2014 2:16 PM, Jan wrote:
> A while ago I discovered that I had lost serial communication with my
> K3.  This was followed by other problems, which I am now resolving.  
> However, I know that the serial problem appears to be in the K2, since
> I cannot communicate with it using the K3 utility.  I tried the K3
> utility on two different computers, and it does not speak to the K3.  
> The light on the serial-USB converter blinks, and Logger32 shows that
> the computer and program are trying to speak to the K3, but there is
> no response.

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[Don Wilhelm-4]

Jan,

There is a possibility that your USB to serial converter is the
problem.  Try another one if you can borrow it.  Those adapters which
use the FTDI chip are preferred.

73,
Don W3FPR

On 8/10/2014 2:16 PM, Jan wrote:
> A while ago I discovered that I had lost serial communication with my
> K3.  This was followed by other problems, which I am now resolving.  
> However, I know that the serial problem appears to be in the K2, since
> I cannot communicate with it using the K3 utility.  I tried the K3
> utility on two different computers, and it does not speak to the K3.  
> The light on the serial-USB converter blinks, and Logger32 shows that
> the computer and program are trying to speak to the K3, but there is
> no response.
>

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[Jan Ditzian]

Thanks to all for the suggestions.  I will get started on checking them out.

73,

Jan, KX2A

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[Jan Ditzian]

Just to complete this thread on lost serial communication with the K3--I
finally bought a new serial-to-USB converter and that fixed the problem.

73,

Jan, KX2A


On 8/10/2014 7:24 PM, Jan wrote:

> Thanks to all for the suggestions.  I will get started on checking
> them out.
>
> 73,
>
> Jan, KX2A
>
> ______________________________________________________________
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>
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>

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