MacLoggerDX and the K3

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MacLoggerDX and the K3

Jim Wilson-2-3

Thought I¹d provide a brief testimonial to how well I¹ve found MacLoggerDX
works with my K3 and in particular how the service matches that from the
Elecraft folks. You can find the full feature set here
http://www.dogparksoftware.com/MacLoggerDX_for_Cocoa.html

It works as advertised and has frequent updates generated in part by user
generated comments from email reflectors (sound familiar?). I¹ll also note
that when I just updated the K3 production firmware I ran into problems
getting MacLoggerDX connected to the radio (had just updated it as well). In
contacting Don Agro, VE3VRW (owner/operator), via email; he responded that I
needed to record the log communication via Mac¹s Console utility and email
it to him along with a screen capture of my preferences settings. Within a
few minutes he suggested that I look at the baud rates selected at the radio
and on the logging program. Sure enough, there was a conflict in the
settings. Made the change and presto everything was working again. All that
took just a few emails the same day I discovered the problem and contacted
Don. The service was simply fantastic and the product just keeps getting
better.

Two great products, Elecraft K3 and MacLoggerDX, and two fantastic
continuous improvement and customer service focused organizations.

Jim Wilson, K5ND
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Re: MacLoggerDX and the K3

Gary, W7TEA
I have to echo Jim.  MacLoggerDX is a great program and Don's support is
phenomenal either by the list or privately.  When I've had a little issue or two,
I've received responses in a matter of minutes and one time on a national
holiday.

73, Gary W7TEA

Jim Wilson-2 wrote
Thought I¹d provide a brief testimonial to how well I¹ve found MacLoggerDX
works with my K3 and in particular how the service matches that from the
Elecraft folks. You can find the full feature set here
http://www.dogparksoftware.com/MacLoggerDX_for_Cocoa.html
73,

Gary W7TEA  K3 #1001, #5763