New PC not finding the KPA 1500 on its USB port

[Howard Sherer]

I just purchased a new Dell laptop to be installed at my remote KPA 1500.
When I plug the USB cable from the KPA into the PC it sees the port but
will not communicate with it as the driver for the FT232R UART shows as not
compatible and the driver is not installed. I did a system search for any
driver and windows update does not find one.

Any suggestions on how to get this to communicate? I have tried 3 different
USB cables and no difference. The device managed in Windows just gives me
the same no compatible driver.

Howard Sherer
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