P3 Front Panel

[KD7PY]

I just received a e-mail from Elecraft that my front panel has the holes for the push buttons punched to big,

and they are sending me a replacement panel.

I would never noticed it as the the error is so small.  I have equiptment in the shack that has a bigger gap than that.

Now this is what I call real customer service, how many other mfg. would do this?

I don't know if the crew at Elecraft ever sleep.  they just keep improving there products with up grades,
 
I can't wait to see just what they have hidden in the back room under development for next year.

I wish a Very Merry Christmas & Happy New Year to all at Elecraft  and I hope the next year for them is better than this one.

ED K7WIA


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[Alan Bloom-2]

This was based on a report from a customer.  Nobody at the factory had
noticed it.  So they ran over to check stores and found out that the
vendor had shipped a batch of front panels with the wrong hole size.

I wish I had got one.  I could use the spare front panel for homebrew
projects.  :=)

Alan N1AL


On Thu, 2010-12-16 at 16:29 -0800, [hidden email] wrote:

> I just received a e-mail from Elecraft that my front panel has the holes for the push buttons punched to big,
>
> and they are sending me a replacement panel.
>
> I would never noticed it as the the error is so small.  I have equiptment in the shack that has a bigger gap than that.
>
> Now this is what I call real customer service, how many other mfg. would do this?
>
> I don't know if the crew at Elecraft ever sleep.  they just keep improving there products with up grades,
>  
> I can't wait to see just what they have hidden in the back room under development for next year.
>
> I wish a Very Merry Christmas & Happy New Year to all at Elecraft  and I hope the next year for them is better than this one.
>
> ED K7WIA
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html

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[Ignacy]

My P2 has about 0.5mm clearance around the bottom buttons but about 1.5 mm on the right side. I thought it was on purpose.
Ignacy

[Alan Bloom-2]

On Thu, 2010-12-16 at 18:21 -0800, Ignacy wrote:
> My P2 has about 0.5mm clearance around the bottom buttons but about 1.5 mm on
> the right side. I thought it was on purpose.
> Ignacy

The holes for the vertical column of keys on the right are supposed to
be 0.43 x 0.23 inches (10.9 x 5.8 mm) and the holes for the bottom row
of keys are 0.43 x 0.28 inches (10.9 x 7.1 mm).  On the bad front panels
they are all the same (larger) size.

Alan


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