Problem saving PX3 configuration

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Problem saving PX3 configuration

Dave Sublette
I just went through the amplitude and phase adjustment to null out the opposite sideband response.  All went well.  I started the PX3 Utility and tried to save the configuration settings, per the suggestion in the manual.

About half way into the process (Green Bar about 50%) I get an error message that says:

“No Response To Read EEPROM Block”.

After I X off the block, the Green bar just sits there. It doesn’t appear to be advancing so I cancel.  Evidently, I cannot save the configuration.

I don’t see anything in the manual about this.  Dies anyone know anything about this?

Dave, K4TO
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Re: Problem saving PX3 configuration

Don Wilhelm
Dave,

Try it several more times to see if that error is just a 'glitch' or if
it is a hard error.

If A hard error, contact [hidden email] and see if they might have
any answers.

73,
Don W3FPR

On 10/16/2017 8:44 PM, Dave Sublette wrote:
> I just went through the amplitude and phase adjustment to null out the opposite sideband response.  All went well.  I started the PX3 Utility and tried to save the configuration settings, per the suggestion in the manual.
>
> About half way into the process (Green Bar about 50%) I get an error message that says:
>
> “No Response To Read EEPROM Block”.
>
> After I X off the block, the Green bar just sits there. It doesn’t appear to be advancing so I cancel.  Evidently, I cannot save the configuration.
>
> I don’t see anything in the manual about this.  Dies anyone know anything about this?
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Re: Problem saving PX3 configuration

Dave Sublette
I tried it at least three times and got the same results.  I guess I better call support.

Thanks Don,

Dave

> On Oct 16, 2017, at 8:51 PM, Don Wilhelm <[hidden email]> wrote:
>
> Dave,
>
> Try it several more times to see if that error is just a 'glitch' or if it is a hard error.
>
> If A hard error, contact [hidden email] and see if they might have any answers.
>
> 73,
> Don W3FPR
>
> On 10/16/2017 8:44 PM, Dave Sublette wrote:
>> I just went through the amplitude and phase adjustment to null out the opposite sideband response.  All went well.  I started the PX3 Utility and tried to save the configuration settings, per the suggestion in the manual.
>> About half way into the process (Green Bar about 50%) I get an error message that says:
>> “No Response To Read EEPROM Block”.
>> After I X off the block, the Green bar just sits there. It doesn’t appear to be advancing so I cancel.  Evidently, I cannot save the configuration.
>> I don’t see anything in the manual about this.  Dies anyone know anything about this?

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Re: Problem saving PX3 configuration

Dave Sublette
I just tried it again and got the same thing.  I was able to download and install firmware.  It was the same that was in the PX3 but at least the comm port is working.  

> On Oct 16, 2017, at 8:57 PM, Dave Sublette <[hidden email]> wrote:
>
> I tried it at least three times and got the same results.  I guess I better call support.
>
> Thanks Don,
>
> Dave
>> On Oct 16, 2017, at 8:51 PM, Don Wilhelm <[hidden email]> wrote:
>>
>> Dave,
>>
>> Try it several more times to see if that error is just a 'glitch' or if it is a hard error.
>>
>> If A hard error, contact [hidden email] and see if they might have any answers.
>>
>> 73,
>> Don W3FPR
>>
>> On 10/16/2017 8:44 PM, Dave Sublette wrote:
>>> I just went through the amplitude and phase adjustment to null out the opposite sideband response.  All went well.  I started the PX3 Utility and tried to save the configuration settings, per the suggestion in the manual.
>>> About half way into the process (Green Bar about 50%) I get an error message that says:
>>> “No Response To Read EEPROM Block”.
>>> After I X off the block, the Green bar just sits there. It doesn’t appear to be advancing so I cancel.  Evidently, I cannot save the configuration.
>>> I don’t see anything in the manual about this.  Dies anyone know anything about this?
>
> ______________________________________________________________
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>
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Re: Problem saving PX3 configuration

Bob N3MNT
There was an issue with saving and recalling the configuration and memory
settings with the PX3 but I do not recall ever seeing a firmware update to
fix.  The issue was during the last update, there was an oversight.  The
file name for file was changed in one section of the code, but not in
another causing an error.  This was some time ago so I will have to go back
and look at my solution. But it essentially meant that you saved the file
under the new naming convention, then had to change the name to the old
convention and you could recall it.  



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Re: Problem saving PX3 configuration

Dave Sublette
Good Morning Bob,

I’m not sure my problem is the same as yours.  My PX3 is only 2 years old and I had never saved a configuration file to this point.  Neither had I adjusted the amplitude and phase on the I and Q channels.  I did that for the first time last night and, seeing it was recommended procedure, attempted to save the configuration.  That is when I had the problem.

When the support folks at Elecraft have had their morning coffee, I will call and see what they have to say.

Thanks for thinking along with me.

73,

Dave, K4TO

> On Oct 17, 2017, at 9:05 AM, Bob N3MNT <[hidden email]> wrote:
>
> There was an issue with saving and recalling the configuration and memory
> settings with the PX3 but I do not recall ever seeing a firmware update to
> fix.  The issue was during the last update, there was an oversight.  The
> file name for file was changed in one section of the code, but not in
> another causing an error.  This was some time ago so I will have to go back
> and look at my solution. But it essentially meant that you saved the file
> under the new naming convention, then had to change the name to the old
> convention and you could recall it.  
>
>
>
> --
> Sent from: http://elecraft.365791.n2.nabble.com/
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
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>
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> Please help support this email list: http://www.qsl.net/donate.html
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Re: Problem saving PX3 configuration

n6hz
In reply to this post by Dave Sublette
Hi Dave,

I sent you an email, please check your inbox.   The problem you're
describing sounds a lot like an issue we had with a few early PX3's and the
on-board EEPROM.  

73,

Paul



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