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Re: KAT500 Utility Not Working - Not Resolved

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Re: KAT500 Utility Not Working - Not Resolved

As an up date, I ordered a new KXUSB cable but the computer still does not recognize the KAT500. The original 'COM PORT' that was used prior to all this issue is gone and I am unable to find it. I have managed to work through all the steps from uninstalling and reinstalling the program and utility as well and rebooting the computer with the cable both in and out, etc. For whatever reason the computer simply does not recognize the KAT500. The KAT500 keeps defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT will not recognize the KAT500. Looking for additional suggestions. Thanks in advance,Bill - W0BBI
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Byron Peebles

Re: KAT500 Utility Not Working - Not Resolved

I've gone through a bit of this under Windows 10.

Open DEVICE MANAGER and the PORTS device listing. This is in
Settings->System->About->Device Manager.

Connect your cable to the KAT500. You should hear a beep and see the
device appear. That is the COM.

The ports are 38400 and the COM might come up a 9600, so you change the
settings to 38400.

If you computer confuses the KPA and KAT and you KNOW they are
different, I'd suggest you add a good quality USB powered hub and
connect through it. I have a pretty good computer and I've had to
attach eight external powered USB3 Hub ports to it for stability.

73, Byron

On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote:

> As an up date, I ordered a new KXUSB cable but the computer still does not recognize the KAT500. The original 'COM PORT' that was used prior to all this issue is gone and I am unable to find it. I have managed to work through all the steps from uninstalling and reinstalling the program and utility as well and rebooting the computer with the cable both in and out, etc. For whatever reason the computer simply does not recognize the KAT500. The KAT500 keeps defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT will not recognize the KAT500. Â Â Looking for additional suggestions.Â Thanks in advance,Bill - W0BBI
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tomb18

Re: KAT500 Utility Not Working - Not Resolved

Hi
Google for hidden devices in windows device manager and follow the directions to clean up your serial ports. Once done, plug the cable into the computer and check which comport it is.
73 Tom
va2fsq.com

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On Sep 25, 2015, 3:47 PM, at 3:47 PM, Byron Peebles <[hidden email]> wrote:

>I've gone through a bit of this under Windows 10.
>
>Open DEVICE MANAGER and the PORTS device listing. This is in
>Settings->System->About->Device Manager.
>
>Connect your cable to the KAT500. You should hear a beep and see the
>device appear. That is the COM.
>
>The ports are 38400 and the COM might come up a 9600, so you change the
>
>settings to 38400.
>
>If you computer confuses the KPA and KAT and you KNOW they are
>different, I'd suggest you add a good quality USB powered hub and
>connect through it. I have a pretty good computer and I've had to
>attach eight external powered USB3 Hub ports to it for stability.
>
>73, Byron
>
>On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote:
>> As an up date, I ordered a new KXUSB cable but the computer still
>does not recognize the KAT500. The original 'COM PORT' that was used
>prior to all this issue is gone and I am unable to find it. I have
>managed to work through all the steps from uninstalling and
>reinstalling the program and utility as well and rebooting the computer
>with the cable both in and out, etc. For whatever reason the computer
>simply does not recognize the KAT500. The KAT500 keeps defaulting to
>the port occupied by the KPA500 utility. In doing so the COM PORT will
>not recognize the KAT500. Â Â Looking for additional suggestions.Â
>Thanks in advance,Bill - W0BBI
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>
>______________________________________________________________
>Elecraft mailing list
>Home: http://mailman.qth.net/mailman/listinfo/elecraft
>Help: http://mailman.qth.net/mmfaq.htm
>Post: mailto:[hidden email]
>
>This list hosted by: http://www.qsl.net
>Please help support this email list: http://www.qsl.net/donate.html
>Message delivered to [hidden email]