Re: With all the problems

[Thom Durfee]

we can end this thread now...it has been stretched to it's limits.

that being said I can say that I have been a big fan of Elecraft since
it's creation. In my ham career of nearly 40 years I can say without a
doubt that this company is one of the best I have ever been involved
with.  I simply love their products and their service.

I have had numerous problems with my current K2 project and Elecraft has
been nothing short of amazing with advice and replacing some missing
parts.  Even after my mischievous new puppy managed to get his sharp
teeth on my front panel board and completely destroy it, some quick
exchanges of emails brought me to a satisfactory conclusion to the
problem. No, they did not replace it for free but they did get it to me
as quick as possible so I could continue construction.

Y'all have a great day.

73

Thom WI8W




______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html

[N5GE-2]

Yes, their service and support remind me of the RL Drake Company
employees who were very helpful and had authority to mail new parts
without asking the boss.

Amateur Radio Operator N5GE
ARRL Lifetime Member
QCWA Lifetime Member

On Fri, 16 Nov 2012 07:13:18 -0500, Thom Durfee <[hidden email]>
wrote:

>we can end this thread now...it has been stretched to it's limits.
>
>that being said I can say that I have been a big fan of Elecraft since
>it's creation. In my ham career of nearly 40 years I can say without a
>doubt that this company is one of the best I have ever been involved
>with.  I simply love their products and their service.
>
>I have had numerous problems with my current K2 project and Elecraft has
>been nothing short of amazing with advice and replacing some missing
>parts.  Even after my mischievous new puppy managed to get his sharp
>teeth on my front panel board and completely destroy it, some quick
>exchanges of emails brought me to a satisfactory conclusion to the
>problem. No, they did not replace it for free but they did get it to me
>as quick as possible so I could continue construction.
>
>Y'all have a great day.
>
>73
>
>Thom WI8W
>
>
>
>
>______________________________________________________________
>Elecraft mailing list
>Home: http://mailman.qth.net/mailman/listinfo/elecraft
>Help: http://mailman.qth.net/mmfaq.htm
>Post: mailto:[hidden email]
>
>This list hosted by: http://www.qsl.net
>Please help support this email list: http://www.qsl.net/donate.html

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html