Support question

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Support question

Wes Stewart-2
Is it expecting too much to think that an email to K3support should at least be
acknowledged as received after two days?

Wes  N7WS

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Re: Support question

Bill K9YEQ
No and I have not had the issue.  I always get near same day unless on a weekend! :-)

73,
Bill
K9YEQ

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of Wes Stewart
Sent: Tuesday, March 20, 2018 5:14 PM
To: Elecraft Reflector <[hidden email]>
Subject: [Elecraft] Support question

Is it expecting too much to think that an email to K3support should at least be acknowledged as received after two days?

Wes  N7WS

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Re: Support question

wayne burdick
Administrator
In reply to this post by Wes Stewart-2
> Wes Stewart wrote:
>
> Is it expecting too much to think that an email to K3support should at least be acknowledged as received after two days?


Yes. I believe the email in question was sent to me, and I’ll be responding shortly.

73,
Wayne
N6KR


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Re: Support question

Wes Stewart-2
It was also sent to [hidden email].  Is that not a good address?

On 3/20/2018 3:56 PM, Wayne Burdick wrote:

>> Wes Stewart wrote:
>>
>> Is it expecting too much to think that an email to K3support should at least be acknowledged as received after two days?
>
> Yes. I believe the email in question was sent to me, and I’ll be responding shortly.
>
> 73,
> Wayne
> N6KR
>
>
>

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Re: Support question

wayne burdick
Administrator
Yes, that’s a good address. What I meant was that the email was forwarded to me by CS.

Wayne


> On Mar 20, 2018, at 4:15 PM, Wes Stewart <[hidden email]> wrote:
>
> It was also sent to [hidden email].  Is that not a good address?
>
> On 3/20/2018 3:56 PM, Wayne Burdick wrote:
>>> Wes Stewart wrote:
>>>
>>> Is it expecting too much to think that an email to K3support should at least be acknowledged as received after two days?
>>
>> Yes. I believe the email in question was sent to me, and I’ll be responding shortly.
>>
>> 73,
>> Wayne
>> N6KR
>>
>>
>>
>

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Re: Support question

Don Wilhelm
In reply to this post by Wes Stewart-2
Wes,

Since it was sent to both Wayne and Support, if Wayne answers, the
support team may (or may not) also respond.

73,
Don W3FPR

On 3/20/2018 7:15 PM, Wes Stewart wrote:

> It was also sent to [hidden email].  Is that not a good address?
>
> On 3/20/2018 3:56 PM, Wayne Burdick wrote:
>>> Wes Stewart wrote:
>>>
>>> Is it expecting too much to think that an email to K3support should
>>> at least be acknowledged as received after two days?
>>
>> Yes. I believe the email in question was sent to me, and I’ll be
>> responding shortly.
>>
>> 73,
>> Wayne
>> N6KR
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