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[T1] Newly assembled T1 inop

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Randy Moore

[T1] Newly assembled T1 inop

Just completed an Elecraft T1 ATU. I built and used one several years ago and wished I hadn’t sold it, so built another one. But it’s not working. When I plug-in the (tested good) 9v battery, the yellow LED blinks 4 times (not mentioned in the manual that I can see), but there’s no response to any other button pushes. I went back through all the tests in the assembly manual and they are AOK. I followed the voltage source through the 6v regulator and that’s ok, although the regulator output reads 5.0v on my DMM. Is that too low?

I will confess something. When I inserted the 28 pin MCU into its socket, no matter how I tried, I could not get it in all the way. I’ve socketed dozens of ICs and never had this happen before. The instructions insist on getting it in so that the “shoulders” of the pins contact the socket. I was about 1/16” short of that. So I clipped about that much off all the pins and got the pin “shoulders” to contact the socket. I could not have gotten the little control board to fully seat over the MCU without doing this. But I may have ruined the MCU by doing this...

Any help appreciated!

73,
Randy, KS4L
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Randy Moore

Re: [T1] Newly assembled T1 inop

Found the problem! As many would guess - it's a solder problem! A tiny
splash of solder in a random location shorted one of the remote control
lines to ground!

73,
Randy, KS4L

On Thu, Apr 11, 2019, 9:05 PM Randy Moore <[hidden email]> wrote:

> Just completed an Elecraft T1 ATU. I built and used one several years ago
> and wished I hadn’t sold it, so built another one. But it’s not working.
> When I plug-in the (tested good) 9v battery, the yellow LED blinks 4 times
> (not mentioned in the manual that I can see), but there’s no response to
> any other button pushes. I went back through all the tests in the assembly
> manual and they are AOK. I followed the voltage source through the 6v
> regulator and that’s ok, although the regulator output reads 5.0v on my
> DMM. Is that too low?
>
> I will confess something. When I inserted the 28 pin MCU into its socket,
> no matter how I tried, I could not get it in all the way. I’ve socketed
> dozens of ICs and never had this happen before. The instructions insist on
> getting it in so that the “shoulders” of the pins contact the socket. I was
> about 1/16” short of that. So I clipped about that much off all the pins
> and got the pin “shoulders” to contact the socket. I could not have gotten
> the little control board to fully seat over the MCU without doing this. But
> I may have ruined the MCU by doing this...
>
> Any help appreciated!
>
> 73,
> Randy, KS4L

hbjr

KX3 Utility problem: serial port is closed

Hey folks…
I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3).

I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed.

Here is my troubleshooting so far:
1. I know the COM port is there – it works for other software
2. I used the FTDI driver removal tool and uninstalled the FTDI drivers
3. I uninstalled the KX3 software
4. Reinstalled everything – but the issue remains

Any ideas?

PC: Surface Pro Laptop w/Windoze 10

Hank
K4HYJ

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Nr4c

Re: KX3 Utility problem: serial port is closed

In reply to this post by Randy Moore

Did you re-boot the computer?

Sent from my iPhone
...nr4c. bill

> On Apr 12, 2019, at 7:47 PM, HB <[hidden email]> wrote:
>
> Hey folks…
> I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3).
>
> I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed.
>
> Here is my troubleshooting so far:
> 1. I know the COM port is there – it works for other software
> 2. I used the FTDI driver removal tool and uninstalled the FTDI drivers
> 3. I uninstalled the KX3 software
> 4. Reinstalled everything – but the issue remains
>
> Any ideas?
>
> PC: Surface Pro Laptop w/Windoze 10
>
> Hank
> K4HYJ
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
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> Post: mailto:[hidden email]
>
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Jim - N4ST

Re: KX3 Utility problem: serial port is closed

In reply to this post by Randy Moore

I just had this problem today after "upgrading" to Windows 10 Ver 1809.
Windows told me the COM port was closed, even though it showed up in device manager.
A reboot fixed it.
YMMV
_____________
73,
Jim - N4ST

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of HB
Sent: Friday, April 12, 2019 19:47
To: Elecraft list <[hidden email]>
Subject: [Elecraft] KX3 Utility problem: serial port is closed

Hey folks…
I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3).

I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed.

Here is my troubleshooting so far:
1. I know the COM port is there – it works for other software 2. I used the FTDI driver removal tool and uninstalled the FTDI drivers 3. I uninstalled the KX3 software 4. Reinstalled everything – but the issue remains

Any ideas?

PC: Surface Pro Laptop w/Windoze 10

Hank
K4HYJ

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Don Wilhelm

Re: KX3 Utility problem: serial port is closed

In reply to this post by hbjr

Hank,

Re-boot the computer - it seems all the problems are in your computer.
Oh, yes, power cycle the KX3 too, but that will not likely make a
difference.

After rebooting the computer, look in Device Manager to see which COM
port your computer assigned to the KXUSB adapter, and use that COM port
in all your applications as well as KX3 Utility.

Windows sometimes changes the COM port (in its infinite wisdom) for you.

73,
Don W3FPR

On 4/12/2019 7:47 PM, HB wrote:
> Hey folks…
> I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3).
>
> I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed.
>
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hbjr

Re: KX3 Utility problem: serial port is closed

In reply to this post by Jim - N4ST

Yes – multiple reboots.

From: Jim - N4ST
Sent: Friday, April 12, 2019 8:21 PM
To: 'HB'; 'Elecraft list'
Subject: RE: [Elecraft] KX3 Utility problem: serial port is closed

I just had this problem today after "upgrading" to Windows 10 Ver 1809.
Windows told me the COM port was closed, even though it showed up in device manager.
A reboot fixed it.
YMMV
_____________
73,
Jim - N4ST

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of HB
Sent: Friday, April 12, 2019 19:47
To: Elecraft list <[hidden email]>
Subject: [Elecraft] KX3 Utility problem: serial port is closed

Hey folks…
I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3).

I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed.

Here is my troubleshooting so far:
1. I know the COM port is there – it works for other software 2. I used the FTDI driver removal tool and uninstalled the FTDI drivers 3. I uninstalled the KX3 software 4. Reinstalled everything – but the issue remains

Any ideas?

PC: Surface Pro Laptop w/Windoze 10

Hank
K4HYJ

______________________________________________________________
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Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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hbjr

Re: KX3 Utility problem: serial port is closed

In reply to this post by Don Wilhelm

Don….
I have verified the COM port in the Device Manager but the KX3 Utility does not show any COM ports in the port window.

Hank
K4HYJ

From: Don Wilhelm
Sent: Friday, April 12, 2019 9:07 PM
To: HB; Elecraft list
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

Hank,

Re-boot the computer - it seems all the problems are in your computer.
Oh, yes, power cycle the KX3 too, but that will not likely make a
difference.

After rebooting the computer, look in Device Manager to see which COM
port your computer assigned to the KXUSB adapter, and use that COM port
in all your applications as well as KX3 Utility.

Windows sometimes changes the COM port (in its infinite wisdom) for you.

73,
Don W3FPR

On 4/12/2019 7:47 PM, HB wrote:
> Hey folks…
> I have an unusual (I think) problem. I have a KX3 that I have used the KX3 utility software with several times without issue. Today when I start the software there is no COM port to select. In the bottom left hand part of the KX3 PORT window is says Serial Port is Closed. (I’m using the Elecraft USB cable for the KX3).
>
> I can’t get it to work. I can control my Kx3 with DXLabs using the COM port no problem. I can use the Elecraft Frequency editor with no problem. I can use WinLink Express no problem. But when I start the KX3 utility software I can’t select a COM port – there are none listed.
>

______________________________________________________________
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Don Wilhelm

Re: KX3 Utility problem: serial port is closed

In reply to this post by Don Wilhelm

Hank,

In that case, the next step is to download and install the latest copy
of KX3 Utility.

73,
Don W3FPR

On 4/12/2019 9:34 PM, HB wrote:
>
> Don….
>
> I have verified the COM port in the Device Manager but the KX3 Utility
> does not show any COM ports in the port window.
>
>

______________________________________________________________
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Elecraft mailing list

Re: KX3 Utility problem: serial port is closed

In reply to this post by hbjr

Hank,I had a similar problem earlier this week following a Windows update. The COM port showed up in Device Manager, but the software package I was using (not the KX3 Utility) couldn't talk to it. Within a day or so, there was another Windows update, and then everything worked fine.Sometimes it seems like an update breaks something, and a follow on update fixes it. Not the first time I've seen that happen.Mark,KE6BB
-------- Original message --------From: HB <[hidden email]> Date: 4/12/19 6:34 PM (GMT-08:00) To: [hidden email], Elecraft list <[hidden email]> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed Don….I have verified the COM port in the Device Manager but the KX3 Utility does not show any COM ports in the port window.HankK4HYJ
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Dick Dievendorff-4

Re: KX3 Utility problem: serial port is closed

In reply to this post by Don Wilhelm

The kx3 gets its inventory of com ports from registry values populated by complete device driver installation.

Dick, K6KR

> On Apr 12, 2019, at 19:20, Don Wilhelm <[hidden email]> wrote:
>
> Hank,
>
> In that case, the next step is to download and install the latest copy of KX3 Utility.
>
>
> 73,
> Don W3FPR
>
>> On 4/12/2019 9:34 PM, HB wrote:
>>
>> Don….
>>
>> I have verified the COM port in the Device Manager but the KX3 Utility does not show any COM ports in the port window.
>>
>>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html

hbjr

Re: KX3 Utility problem: serial port is closed

Reinstalling the KX3 utility software from the Elecraft site did nothing.

How can I check the registry values on the PC to know if that is the cause?

Hank
K4HYJ

-----Original Message-----
From: Dick Dievendorff <[hidden email]>
Sent: Sunday, April 14, 2019 12:47 AM
To: [hidden email]
Cc: HB <[hidden email]>; Elecraft list <[hidden email]>
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

The kx3 gets its inventory of com ports from registry values populated by complete device driver installation.

Dick, K6KR

> On Apr 12, 2019, at 19:20, Don Wilhelm <[hidden email]> wrote:
>
> Hank,
>
> In that case, the next step is to download and install the latest copy of KX3 Utility.
>
>
> 73,
> Don W3FPR
>
>> On 4/12/2019 9:34 PM, HB wrote:
>>
>> Don….
>>
>> I have verified the COM port in the Device Manager but the KX3 Utility does not show any COM ports in the port window.
>>
>>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net Please help support this email
> list: http://www.qsl.net/donate.html

Don Wilhelm

Re: KX3 Utility problem: serial port is closed

Hank,

Installing KX3 Utility will do nothing for changing what your computer
does about COM Ports vs USB port assignment. It is now apparent that
your computer is not properly recognizing the FTDI USB to Serial adapter.

Download and install the FTDI drivers from the FTDI website.
What you are trying to deal with is an FTDI USB to Serial adapter. Just
because the KXUSB cable is sold by Elecraft does not change that fact -
the FTDI chipset is not an Elecraft device, but an FTDI device even
though it is included in the KXUSB.

73,
Don W3FPR

On 4/14/2019 10:06 AM, [hidden email] wrote:

> Reinstalling the KX3 utility software from the Elecraft site did nothing.
>
> How can I check the registry values on the PC to know if that is the cause?
>
> Hank
> K4HYJ
>
> -----Original Message-----
> From: Dick Dievendorff <[hidden email]>
> Sent: Sunday, April 14, 2019 12:47 AM
> To: [hidden email]
> Cc: HB <[hidden email]>; Elecraft list <[hidden email]>
> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>
> The kx3 gets its inventory of com ports from registry values populated by complete device driver installation.
>
> Dick, K6KR
>
>

hbjr

Re: KX3 Utility problem: serial port is closed

I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine – just not the utility software.

There is something to the driver installation – it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete.

I realizer this is not an Elecraft issue, I’m just looking for help.

Hank
K4HYJ

From: Don Wilhelm
Sent: Sunday, April 14, 2019 11:09 AM
To: [hidden email]; 'Dick Dievendorff'
Cc: 'Elecraft list'
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

Hank,

Installing KX3 Utility will do nothing for changing what your computer
does about COM Ports vs USB port assignment. It is now apparent that
your computer is not properly recognizing the FTDI USB to Serial adapter.

Download and install the FTDI drivers from the FTDI website.
What you are trying to deal with is an FTDI USB to Serial adapter. Just
because the KXUSB cable is sold by Elecraft does not change that fact -
the FTDI chipset is not an Elecraft device, but an FTDI device even
though it is included in the KXUSB.

73,
Don W3FPR

On 4/14/2019 10:06 AM, [hidden email] wrote:

Tom-4

Re: KX3 Utility problem: serial port is closed

In reply to this post by Don Wilhelm

Hi,
Sometimes driver software can be a pain...
Try this.
1) Open the device manager and select the comport by right clicking on it.
2) Check the box to delete the driver software and uninstall.
3) Unplug the USB cable.
4) Reboot
5) Next run the FTDI driver installation. When prompted or when complete, plug the USB cable back in.
Sometimes, windows will keep reinstalling the same driver if the files have not been deleted.
73 Tom
va2fsq.com

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of HB
Sent: April 14, 2019 12:47 PM
To: [hidden email]; 'Dick Dievendorff' <[hidden email]>
Cc: 'Elecraft list' <[hidden email]>
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine – just not the utility software.

There is something to the driver installation – it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete.

I realizer this is not an Elecraft issue, I’m just looking for help.

Hank
K4HYJ

From: Don Wilhelm
Sent: Sunday, April 14, 2019 11:09 AM
To: [hidden email]; 'Dick Dievendorff'
Cc: 'Elecraft list'
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

Hank,

Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter.

Download and install the FTDI drivers from the FTDI website.
What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not change that fact - the FTDI chipset is not an Elecraft device, but an FTDI device even though it is included in the KXUSB.

73,
Don W3FPR

On 4/14/2019 10:06 AM, [hidden email] wrote:

______________________________________________________________
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Elecraft mailing list

Re: KX3 Utility problem: serial port is closed

Can I just add that at the stage that says reboot, you should really shut down the machine, wait a bit, then
Restart. Sometimes a USB port is not physically but just logically reset by a reboot.

I hope this helps

Regards
Andy, G8TQH

Sent from my iPhone

> On 14 Apr 2019, at 18:17, Tom <[hidden email]> wrote:
>
> Hi,
> Sometimes driver software can be a pain...
> Try this.
> 1) Open the device manager and select the comport by right clicking on it.
> 2) Check the box to delete the driver software and uninstall.
> 3) Unplug the USB cable.
> 4) Reboot
> 5) Next run the FTDI driver installation. When prompted or when complete, plug the USB cable back in.
> Sometimes, windows will keep reinstalling the same driver if the files have not been deleted.
> 73 Tom
> va2fsq.com
>
>
> -----Original Message-----
> From: [hidden email] <[hidden email]> On Behalf Of HB
> Sent: April 14, 2019 12:47 PM
> To: [hidden email]; 'Dick Dievendorff' <[hidden email]>
> Cc: 'Elecraft list' <[hidden email]>
> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>
> I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine – just not the utility software.
>
> There is something to the driver installation – it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete.
>
> I realizer this is not an Elecraft issue, I’m just looking for help.
>
> Hank
> K4HYJ
>
> From: Don Wilhelm
> Sent: Sunday, April 14, 2019 11:09 AM
> To: [hidden email]; 'Dick Dievendorff'
> Cc: 'Elecraft list'
> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>
> Hank,
>
> Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter.
>
> Download and install the FTDI drivers from the FTDI website.
> What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not change that fact - the FTDI chipset is not an Elecraft device, but an FTDI device even though it is included in the KXUSB.
>
> 73,
> Don W3FPR
>
>> On 4/14/2019 10:06 AM, [hidden email] wrote:
>> Reinstalling the KX3 utility software from the Elecraft site did nothing.
>>
>> How can I check the registry values on the PC to know if that is the cause?
>>
>> Hank
>> K4HYJ
>>
>> -----Original Message-----
>> From: Dick Dievendorff <[hidden email]>
>> Sent: Sunday, April 14, 2019 12:47 AM
>> To: [hidden email]
>> Cc: HB <[hidden email]>; Elecraft list <[hidden email]>
>> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>>
>> The kx3 gets its inventory of com ports from registry values populated by complete device driver installation.
>>
>> Dick, K6KR
>>
>>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
>
>
> ---
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
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> Please help support this email list: http://www.qsl.net/donate.html

Nr4c

Re: KX3 Utility problem: serial port is closed

On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable.

Good luck!

Sent from my iPhone
...nr4c. bill

> On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft <[hidden email]> wrote:
>
> Can I just add that at the stage that says reboot, you should really shut down the machine, wait a bit, then
> Restart. Sometimes a USB port is not physically but just logically reset by a reboot.
>
> I hope this helps
>
> Regards
> Andy, G8TQH
>
> Sent from my iPhone
>
>> On 14 Apr 2019, at 18:17, Tom <[hidden email]> wrote:
>>
>> Hi,
>> Sometimes driver software can be a pain...
>> Try this.
>> 1) Open the device manager and select the comport by right clicking on it.
>> 2) Check the box to delete the driver software and uninstall.
>> 3) Unplug the USB cable.
>> 4) Reboot
>> 5) Next run the FTDI driver installation. When prompted or when complete, plug the USB cable back in.
>> Sometimes, windows will keep reinstalling the same driver if the files have not been deleted.
>> 73 Tom
>> va2fsq.com
>>
>>
>> -----Original Message-----
>> From: [hidden email] <[hidden email]> On Behalf Of HB
>> Sent: April 14, 2019 12:47 PM
>> To: [hidden email]; 'Dick Dievendorff' <[hidden email]>
>> Cc: 'Elecraft list' <[hidden email]>
>> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>>
>> I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine – just not the utility software.
>>
>> There is something to the driver installation – it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete.
>>
>> I realizer this is not an Elecraft issue, I’m just looking for help.
>>
>> Hank
>> K4HYJ
>>
>> From: Don Wilhelm
>> Sent: Sunday, April 14, 2019 11:09 AM
>> To: [hidden email]; 'Dick Dievendorff'
>> Cc: 'Elecraft list'
>> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>>
>> Hank,
>>
>> Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter.
>>
>> Download and install the FTDI drivers from the FTDI website.
>> What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not c

hbjr

Re: KX3 Utility problem: serial port is closed

Okay…some weirdness, but I can get the software to work. Here is what I have done (some help from you guys, some help from the IT guys where I work, and the internet). It’s a little complex…

Configuration 1: My laptop is connected via USB to a PK-232SC+ which has a 2 port USB hub built in – my KXUSB is plugged in there. Under this configuration, no joy with the KX3 Utility recognizing the COM port.

Configuration 2: My laptop is connected to the KX3 directly via USB port. Under this configuration, no joy with the KX3 Utility recognizing the COM port.

Configuration 3: My laptop is connected to the KX3 directly via USB port. Under COM port settings for the KX3USB connected port, I changed the latency timer to 8 ms from 16 ms. Under this configuration, the KX3 Utility recognizes the COM port every time.

Returning to configuration one with the lower latency timer setting does not allow the KX3 utility to see the com port, so no joy there.

BUT – it’s a weird BUT – If I connect the KXUSB directly to the laptop, open the utility and connect, disconnect the KX3USB from the laptop and connect it to the hub built in to the PK-232sc+, it works as long as I don’t exit the KX3 utility software. I can even close the serial port in the software, BUT as long as I don’t exit the software, I can reopen the serial port and it works fine. I can close the port and use other software that needs the KXUSB as long as I don’t exit the KX3 utility program (just leave it minimized) it works when I need it.

How crazy is that? Any gurus figure that one out??

Hank
K4HYJ

From: Nr4c
Sent: Sunday, April 14, 2019 3:31 PM
To: Andy McMullin
Cc: Elecraft list
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable.

Good luck!

Sent from my iPhone
...nr4c. bill

Bill K9YEQ

Re: KX3 Utility problem: serial port is closed

In reply to this post by Nr4c

Do you have a desktop virus? A major cause of what you are experiencing.?

Bill
920-421-1172

________________________________
From: [hidden email] <[hidden email]> on behalf of HB <[hidden email]>
Sent: Sunday, April 14, 2019 9:17:13 PM
To: Nr4c; Andy McMullin
Cc: Elecraft list
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

Okay…some weirdness, but I can get the software to work. Here is what I have done (some help from you guys, some help from the IT guys where I work, and the internet). It’s a little complex…

Configuration 1: My laptop is connected via USB to a PK-232SC+ which has a 2 port USB hub built in – my KXUSB is plugged in there. Under this configuration, no joy with the KX3 Utility recognizing the COM port.

Configuration 2: My laptop is connected to the KX3 directly via USB port. Under this configuration, no joy with the KX3 Utility recognizing the COM port.

Configuration 3: My laptop is connected to the KX3 directly via USB port. Under COM port settings for the KX3USB connected port, I changed the latency timer to 8 ms from 16 ms. Under this configuration, the KX3 Utility recognizes the COM port every time.

Returning to configuration one with the lower latency timer setting does not allow the KX3 utility to see the com port, so no joy there.

BUT – it’s a weird BUT – If I connect the KXUSB directly to the laptop, open the utility and connect, disconnect the KX3USB from the laptop and connect it to the hub built in to the PK-232sc+, it works as long as I don’t exit the KX3 utility software. I can even close the serial port in the software, BUT as long as I don’t exit the software, I can reopen the serial port and it works fine. I can close the port and use other software that needs the KXUSB as long as I don’t exit the KX3 utility program (just leave it minimized) it works when I need it.

How crazy is that? Any gurus figure that one out??

Hank
K4HYJ

From: Nr4c
Sent: Sunday, April 14, 2019 3:31 PM
To: Andy McMullin
Cc: Elecraft list
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable.

Good luck!

Sent from my iPhone
...nr4c. bill

______________________________________________________________
Elecraft mailing list
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Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html

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Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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______________________________________________________________
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Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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hbjr

Re: KX3 Utility problem: serial port is closed

In reply to this post by hbjr

Ray...
I did not realize that! I did RTFM - I promise. I guessed I missed that one. It has worked under the 1st configuration ever since I bought the KX3. One day it changed - I was blaming a Windows update.

My K3s is connected to a USB hub external to my desktop PC and works OK - Of course, the K3s is a USB device.

Mystery solved!!

Hank
K4HYJ

-----Original Message-----
From: "Raymond Sills" <[hidden email]>
To: [hidden email]
Date: 04/15/19 08:22
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

Hi Hank:

It's always been the case when using the Elecraft Utility, that you need to connect the rig directly to your computer, using the Elecraft cable.... with no other devices in line. That's why you succeeded with case 3.

:)

73 de Ray
K2ULR
KX3 #211

-----Original Message-----
From: HB <[hidden email]>
To: Nr4c <[hidden email]>; Andy McMullin <[hidden email]>
Cc: Elecraft list <[hidden email]>
Sent: Sun, Apr 14, 2019 10:17 pm
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

Okay…some weirdness, but I can get the software to work. Here is what I have done (some help from you guys, some help from the IT guys where I work, and the internet). It's a little complex…

Configuration 1: My laptop is connected via USB to a PK-232SC+ which has a 2 port USB hub built in - my KXUSB is plugged in there. Under this configuration, no joy with the KX3 Utility recognizing the COM port.

Configuration 2: My laptop is connected to the KX3 directly via USB port. Under this configuration, no joy with the KX3 Utility recognizing the COM port.

Configuration 3: My laptop is connected to the KX3 directly via USB port. Under COM port settings for the KX3USB connected port, I changed the latency timer to 8 ms from 16 ms. Under this configuration, the KX3 Utility recognizes the COM port every time.

Returning to configuration one with the lower latency timer setting does not allow the KX3 utility to see the com port, so no joy there.

BUT - it's a weird BUT - If I connect the KXUSB directly to the laptop, open the utility and connect, disconnect the KX3USB from the laptop and connect it to the hub built in to the PK-232sc+, it works as long as I don't exit the KX3 utility software. I can even close the serial port in the software, BUT as long as I don't exit the software, I can reopen the serial port and it works fine. I can close the port and use other software that needs the KXUSB as long as I don't exit the KX3 utility program (just leave it minimized) it works when I need it.

How crazy is that? Any gurus figure that one out??

Hank
K4HYJ

From: Nr4c
Sent: Sunday, April 14, 2019 3:31 PM
To: Andy McMullin
Cc: Elecraft list
Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed

On the FTDI site there is a removal tool. Use it to wipe away com port drivers. Then re-install the FTDI drivers for your KUSB or KXUSB cable.

Good luck!

Sent from my iPhone
...nr4c. bill

> On Apr 14, 2019, at 2:38 PM, Andy McMullin via Elecraft <[hidden email]> wrote:
>
> Can I just add that at the stage that says reboot, you should really shut down the machine, wait a bit, then
> Restart. Sometimes a USB port is not physically but just logically reset by a reboot.
>
> I hope this helps
>
> Regards
> Andy, G8TQH
>
> Sent from my iPhone
>
>> On 14 Apr 2019, at 18:17, Tom <[hidden email]> wrote:
>>
>> Hi,
>> Sometimes driver software can be a pain...
>> Try this.
>> 1) Open the device manager and select the comport by right clicking on it.
>> 2) Check the box to delete the driver software and uninstall.
>> 3) Unplug the USB cable.
>> 4) Reboot
>> 5) Next run the FTDI driver installation. When prompted or when complete, plug the USB cable back in.
>> Sometimes, windows will keep reinstalling the same driver if the files have not been deleted.
>> 73 Tom
>> va2fsq.com
>>
>>
>> -----Original Message-----
>> From: [hidden email] <[hidden email]> On Behalf Of HB
>> Sent: April 14, 2019 12:47 PM
>> To: [hidden email]; 'Dick Dievendorff' <[hidden email]>
>> Cc: 'Elecraft list' <[hidden email]>
>> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>>
>> I have done all of those things and no change. As I said every other piece of software that needs the KXUSB grabs it and uses it fine - just not the utility software.
>>
>> There is something to the driver installation - it shows as incomplete, but reinstalling the FTDI drivers from the FTDI website still does not fix the problem. There is still an event message saying that the installation did not complete.
>>
>> I realizer this is not an Elecraft issue, I'm just looking for help.
>>
>> Hank
>> K4HYJ
>>
>> From: Don Wilhelm
>> Sent: Sunday, April 14, 2019 11:09 AM
>> To: [hidden email]; 'Dick Dievendorff'
>> Cc: 'Elecraft list'
>> Subject: Re: [Elecraft] KX3 Utility problem: serial port is closed
>>
>> Hank,
>>
>> Installing KX3 Utility will do nothing for changing what your computer does about COM Ports vs USB port assignment. It is now apparent that your computer is not properly recognizing the FTDI USB to Serial adapter.
>>
>> Download and install the FTDI drivers from the FTDI website.
>> What you are trying to deal with is an FTDI USB to Serial adapter. Just because the KXUSB cable is sold by Elecraft does not c

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html