Thank you to Elecraft

[Gary Smith-2]

Between my recent orders to upgrade my
Backup K3 and my recent service (update)
to my K3s which just returned today, I
want to thank anyone from Elecraft who may
read this.

My K3s was attended to quickly and
returned in marvelous condition and thank
you for the updates. The shipping of the
items for the K3 was done expeditiously
and the quality of communication was to my
estimation, perfect.

To be exact: Every communication I have
ever had with Elecraft be it from
reception, orders, tech help, fairness in
pricing to shipping has been an exemplary
experience which dates back to my first
contact in 2008.

I could not ask for more and I am truly
satisfied with this experience. If
everyone else provided this quality of
product and support, I'd never know just
how good it really is.

I'm just saying.

73,

Gary
KA1J


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[Bill-4]

Over the years I have owned most everything and dealt with all the
various manufacturers. None have been more pleasing to work with than
Elecraft. NONE!!!

Some hams look at the bottom line as price. Myself, I look for QUALITY.
Quality of the product and quality of the after sale service. Needless
to say, I am totally pleased with my purchases from Elecraft.

Bill W2BLC K-Line



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[Elecraft mailing list]

This has been a very interesting thread for me.  I too am a very satisfied elecraft customer, mainly as a result of EXCELLENT service.  I have a T1, SG3, KX3, PX3, K3s, SP3, KPA500 and KAT500.

When the KX3 was about 10 months old I noticed that a couple of the yellow painted letters on the face plate were popping off.  The faceplate was quickly replaced. My KPA500 had a very unusual fault in that 4 of the PEM nuts in the bottom chassis plate were the wrong thread size.  Once diagnosed the bottom plate was quickly replaced I I rebuilt the amplifier.  After about 6 months I turned on the station and keyed a couple of “dits” on the paddle and the KPA500 blew the tops off of both output FETS.  Elecraft quickly had a replacement power module on the way to me.

This week I finally figured out that a distorted SSB audio report I received since I built the K3s as really present only when using more than 12 watts output.  Whenever the KPA3A kicked in there was a noticeable distortion on my signal.  You guessed it, a replacement KPA3A module was in the mail and should arrive this Wednesday,

Their service is excellent and I am a VERY SATISFIED customer.  My wife’s comment, on learning that I was waiting for another replacement part, was “you certainly seem to have a lot of problems with that stuff”.

Go figure :)

Oh yeah, I am also a MAC lover :)

Very 73 - Mike - K9JRI

> On Aug 6, 2018, at 12:40 PM, Gary Smith <[hidden email]> wrote:
>
> Between my recent orders to upgrade my
> Backup K3 and my recent service (update)
> to my K3s which just returned today, I
> want to thank anyone from Elecraft who may
> read this.
>
> My K3s was attended to quickly and
> returned in marvelous condition and thank
> you for the updates. The shipping of the
> items for the K3 was done expeditiously
> and the quality of communication was to my
> estimation, perfect.
>
> To be exact: Every communication I have
> ever had with Elecraft be it from
> reception, orders, tech help, fairness in
> pricing to shipping has been an exemplary
> experience which dates back to my first
> contact in 2008.
>
> I could not ask for more and I am truly
> satisfied with this experience. If
> everyone else provided this quality of
> product and support, I'd never know just
> how good it really is.
>
> I'm just saying.
>
> 73,
>
> Gary
> KA1J
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

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