The Phone Call
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I just read the Elecraft December Newsletter, so I made a quick phone call. It's still morning over there.
Big Radio Company: How may I direct your call? Me: Yes, hello, I'd like to speak to your CTO. BRC: Oh, I'm sorry sir, but I can't do that. Me: How about a co-founder? BRC: No... Me: Why not? I'm about to buy a new radio, and it's down to Elecraft and you guys, and Elecraft says I can go hang out with one of the big wigs and play radio, so I'm calling you to see if you'll match that offer. You know, maybe I can come over and hang out in your ham station -- you do have a station, don't you?-- and your big wig can come out and have a soda with me, and we can trade stories and shoot the breeze and then call CQ on 20. Yeah? BRC: No, sir, I'm sorry. <lowering her voice> To tell you the truth... we don't even *know* who the CTO is. Me: Excuse me? BRC: We see important-looking people pass by all the time, but we don't actually know which one is the CTO. We're a big conglomerate now. Me: Well, maybe you can find someone under him, like the VP of engineering. I'd like to meet him. Or her. BRC: Oh, no. That's not possible. <lowering her voice again>. You see, he doesn't actually design any of our products. He has a team working under him, and they do all the work. <pausing> He does select the knobs that go on the radios, though. Me: The chief knob-picker, eh? Gee, I was hoping for someone who knows how to match impedance, or optimize a sigmoid response. Got any amplifier experts? BRC: Not really. Me: AGC gurus? BRC: Not that I know of. Me: Anybody who solders? BRC: Oh, yes! You could have lunch with Maria. She's our absolute best solderer. Me: Can she dig a signal out of the noise? Does she like hiking? BRC: <silence> Me: Never mind. You know, I'm glad I called you. I think my mind is made up. Good-bye and thank you! BRC: Good day, sir, and thank you for calling. Al W6LX ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
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I just read the newsletter too. Sounds like a great company to work for!
________________________________ From: [hidden email] <[hidden email]> on behalf of Al Lorona <[hidden email]> Sent: December 10, 2019 9:12 PM To: Elecraft Reflector Subject: [Elecraft] The Phone Call I just read the Elecraft December Newsletter, so I made a quick phone call. It's still morning over there. SNIP.... BRC: <silence> Me: Never mind. You know, I'm glad I called you. I think my mind is made up. Good-bye and thank you! BRC: Good day, sir, and thank you for calling. Al W6LX ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
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In reply to this post by alorona
Hi Al,
You almost gave me a heart attack this morning. When I first started reading your email below I mistakenly thought you were referring to Elecraft as the company you called. Fortunately my heart rate and blood pressure dropped back to normal by the time I got to the end :-) No need for more coffee today! 73, Eric /elecraft.com/ On 12/10/2019 6:12 PM, Al Lorona wrote: > I just read the Elecraft December Newsletter, so I made a quick phone call. It's still morning over there. > > Big Radio Company: How may I direct your call? > Me: Yes, hello, I'd like to speak to your CTO. > BRC: Oh, I'm sorry sir, but I can't do that. > Me: How about a co-founder? > BRC: No... > Me: Why not? I'm about to buy a new radio, and it's down to Elecraft and you guys, and Elecraft says I can go hang out with one of the big wigs and play radio, so I'm calling you to see if you'll match that offer. You know, maybe I can come over and hang out in your ham station -- you do have a station, don't you?-- and your big wig can come out and have a soda with me, and we can trade stories and shoot the breeze and then call CQ on 20. Yeah? > BRC: No, sir, I'm sorry. <lowering her voice> To tell you the truth... we don't even *know* who the CTO is. > Me: Excuse me? > BRC: We see important-looking people pass by all the time, but we don't actually know which one is the CTO. We're a big conglomerate now. > Me: Well, maybe you can find someone under him, like the VP of engineering. I'd like to meet him. Or her. > BRC: Oh, no. That's not possible. <lowering her voice again>. You see, he doesn't actually design any of our products. He has a team working under him, and they do all the work. <pausing> He does select the knobs that go on the radios, though. > Me: The chief knob-picker, eh? Gee, I was hoping for someone who knows how to match impedance, or optimize a sigmoid response. Got any amplifier experts? > BRC: Not really. > Me: AGC gurus? > BRC: Not that I know of. > Me: Anybody who solders? > BRC: Oh, yes! You could have lunch with Maria. She's our absolute best solderer. > Me: Can she dig a signal out of the noise? Does she like hiking? > BRC: <silence> > Me: Never mind. You know, I'm glad I called you. I think my mind is made up. Good-bye and thank you! > BRC: Good day, sir, and thank you for calling. > > > Al W6LX > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to [hidden email] ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
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In reply to this post by alorona
Ken, I have had a similar experience, but it was almost ten years ago!
I was trying to figure out how to do something with my (then) new K3, around the Xmas period, and put in an email query to Elecraft support. I didn't expect to hear back from them for a few days, because it was very close to the Xmas/New Year period, and the world shuts down (well, most of the important part!). Amazing! Not only did I have a reply within a day from Support, but I seem to recall a followup email from Wayne, that made my Xmas Day ...twixt the two of them, they solved my problem, and very much impressed me with the kind of support they offer. I'm still waiting on a query I put into Kenwood about five years ago, regarding my (then new) TS590, and from Icom after writing an extensive letter last year, about my IC7610. Wayne, you were just a tad late in announcing the K4, and I now love my IC7610. Quite recently, I queried Elecraft about mods to the same K3, while resources are still available, and had a comprehensive reply within a day. 73, Mike VE3GFN ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email] |
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