The ProSet - K2 Boom Headset - Left channel only...

I would contact Heil, they should fix it under warranty.

John KK9A



Clay Autery KY5G wrote:

Anyone ever had a ProSet two fail to deliver two channel output when
everything is set up correctly (aka bad cable or failed R channel solder
joint at one end or the other)?

My Elmer has a set bought in April of this year and has never been able
to get right channel.  I took it today to try on my K3s with known good
setup for 2-channel into phones (Sennheiser HD598SE).

Same problem on my radio...  no right channel.  Almost HAS to be 1)
solder joint failure on one of the wires to the driver, 2) a right
channel (+) solder failure at the 1/8" TRS, 2) failed right driver.
It's a non-coiled three cable-bonded cord...  so I am assuming 3
conductors with shields for ground.

He's ordered a new cable, but I want to make sure it's not something we
have both not considered before replacing the cable.  I guess he could
warranty repair, et al. but he doesn't want to be without a functional
headset for weeks.

73,

--
______________________
Clay Autery, KY5G
[phone]

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[Bob McGraw - K4TAX]

I agree with John on this.  Heil is good about warranty and quick
turn-a-round.    If one is concerned about being without a headset, then
I suggest obtaining/buying a CM500 as a spare while the ProSet is away
for repair.

73

Bob, K4TAX


On 7/25/2018 6:06 AM, [hidden email] wrote:

> I would contact Heil, they should fix it under warranty.
>
> John KK9A
>
>
>
> Clay Autery KY5G wrote:
>
> Anyone ever had a ProSet two fail to deliver two channel output when
> everything is set up correctly (aka bad cable or failed R channel solder
> joint at one end or the other)?
>
> My Elmer has a set bought in April of this year and has never been able
> to get right channel.  I took it today to try on my K3s with known good
> setup for 2-channel into phones (Sennheiser HD598SE).
>
> Same problem on my radio...  no right channel.  Almost HAS to be 1)
> solder joint failure on one of the wires to the driver, 2) a right
> channel (+) solder failure at the 1/8" TRS, 2) failed right driver.
> It's a non-coiled three cable-bonded cord...  so I am assuming 3
> conductors with shields for ground.
>
> He's ordered a new cable, but I want to make sure it's not something we
> have both not considered before replacing the cable.  I guess he could
> warranty repair, et al. but he doesn't want to be without a functional
> headset for weeks.
>
> 73,
>

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[Clay Autery-2]

Geez... guys...  <big smile>

I didn't ask y'all anything about warranty repairs or any of that....
Not even my headset.  He's a 70+ year old man fully capable of making
his OWN decisions.

I posted a technical question!

73,

______________________
Clay Autery, KY5G
[phone]

On 25-Jul-18 09:11, Walter Underwood wrote:

> A Koss SB45 ($25) is another option for an interim headset. I’ve heard good reports on that one, too.
>
> https://www.amazon.com/Koss-sb45-SB-45-Communication-Stereophones/dp/B00081A2CW
>
> wunder
> K6WRU
> Walter Underwood
> CM87wj
> http://observer.wunderwood.org/ (my blog)
>
>> On Jul 25, 2018, at 4:17 AM, Bob McGraw K4TAX <[hidden email]> wrote:
>>
>> I agree with John on this.  Heil is good about warranty and quick turn-a-round.    If one is concerned about being without a headset, then I suggest obtaining/buying a CM500 as a spare while the ProSet is away for repair.
>>
>> 73
>>
>> Bob, K4TAX
>>
>>
>> On 7/25/2018 6:06 AM, [hidden email] wrote:
>>> I would contact Heil, they should fix it under warranty.
>>>
>>> John KK9A
>>>
>>>
>>>
>>> Clay Autery KY5G wrote:
>>>
>>> Anyone ever had a ProSet two fail to deliver two channel output when
>>> everything is set up correctly (aka bad cable or failed R channel solder
>>> joint at one end or the other)?
>>>
>>> My Elmer has a set bought in April of this year and has never been able
>>> to get right channel.  I took it today to try on my K3s with known good
>>> setup for 2-channel into phones (Sennheiser HD598SE).
>>>
>>> Same problem on my radio...  no right channel.  Almost HAS to be 1)
>>> solder joint failure on one of the wires to the driver, 2) a right
>>> channel (+) solder failure at the 1/8" TRS, 2) failed right driver.
>>> It's a non-coiled three cable-bonded cord...  so I am assuming 3
>>> conductors with shields for ground.
>>>
>>> He's ordered a new cable, but I want to make sure it's not something we
>>> have both not considered before replacing the cable.  I guess he could
>>> warranty repair, et al. but he doesn't want to be without a functional
>>> headset for weeks.
>>>
>>> 73,

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