Unbelievable Customer Service - Thanks!!!

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Unbelievable Customer Service - Thanks!!!

James Bennett
So often these days we hear about crummy customer service from various companies. Well, I just wanted to say a very big THANK YOU to the hard working folks at Elecraft! I had been thinking about buying a KXPA100 and KXAT100 to keep my three year old KX3 company. On Thursday night around 10:00 PST I decided to pull the trigger. Did the online order and expected that maybe I’d get the two units and connecting cable by maybe next Tuesday or Wednesday. Well, I’ll be darned if Santa didn’t make a guest appearance here at noon in the form of a USPS guy with a nice brown Elecraft box for me! Wow - one day service. They got the order Friday morning when they got to work, and I had my present the very next day. Yippee!!!

Thanks to everyone there at Elecraft. Happy holidays to them and everyone here in the reflector.

73, Jim / W6JHB



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Re: Unbelievable Customer Service - Thanks!!!

Alan Slusher-3
Jim:

And I can tell you from Belize that, while the delivery service is not as
fast (no fault of Elecraft), it is every bit
of the same super-high quality that you are talking about.

Long may we have K-toys to play with!

Happy Holidays to all.

73, Alan V31FA

On Sat, Dec 24, 2016 at 4:09 PM, James Bennett <[hidden email]> wrote:

> So often these days we hear about crummy customer service from various
> companies. Well, I just wanted to say a very big THANK YOU to the hard
> working folks at Elecraft! I had been thinking about buying a KXPA100 and
> KXAT100 to keep my three year old KX3 company. On Thursday night around
> 10:00 PST I decided to pull the trigger. Did the online order and expected
> that maybe I’d get the two units and connecting cable by maybe next Tuesday
> or Wednesday. Well, I’ll be darned if Santa didn’t make a guest appearance
> here at noon in the form of a USPS guy with a nice brown Elecraft box for
> me! Wow - one day service. They got the order Friday morning when they got
> to work, and I had my present the very next day. Yippee!!!
>
> Thanks to everyone there at Elecraft. Happy holidays to them and everyone
> here in the reflector.
>
> 73, Jim / W6JHB
>
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
______________________________________________________________
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