Uniquely terrific

[raroth7]

I'm afraid I cannot stop myself from making a comment.  It's a cheer.
It's a remark for a remarkable situation.

Never before in my life within amateur radio or any other venture, have
I seen such easy flow of information and feedback up and down (or is it
in and out of) the interface between user and provider.

I've dealt with various tech support venues, some of which I rate quite
highly, however the interplay between user/customer and provider is so
natural as to be a true partnership.

I knew, when I re-awakened my interest in ham radio, that I wanted a
radio I could grow with.  "Fait acomplie."  What I didn't know was that
I would witness the process of its growth.

Glad to be and Elecrafter!

--
73,
Dick ka1oz
Middleborough, MA

Radio:  Elecraft K3/100(Kit) SN 859
Antenna:  Titan-DX
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[Doug Turnbull]

Dick,
    You are so right!   Elecraft has a great and unique products backed by
service which is unbeatable.   It is fun to feel part of the design team!
These radios are selling world wide despite all sales being direct.   I
actually feel this latter policy is an advantage as Radios in the Ireland
and the UK sell for nearly 80% more than in the US.   One can pay shipping,
the required taxes and still come out ahead of the game.   The modular
approach to the design also helps as one can build their radio up gradually
to the level of machine desired with a more moderate cash flow.   I think
these guys have got it right.   It is amazing to see the number of K3s that
are being used around the world despite having to order from California.

     Maybe the smaller lighter radio also has its advantages when it comes
to shipping.   I suspect the kit also helps - it did in my own case as the
reduction in price of the kit is magnified by a drop in taxes.

     Not since the days of my Drake 2B have I felt the same loyalty to a
manufacturer of ham radio equipment and the Elecraft Company could show
Drake, "how to suck eggs".

                             73 Doug EI2CN

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Dick Roth, KA1OZ
Sent: 23 June 2009 02:50
To: Elecraft Reflector
Subject: [Elecraft] Uniquely terrific

I'm afraid I cannot stop myself from making a comment.  It's a cheer.
It's a remark for a remarkable situation.

Never before in my life within amateur radio or any other venture, have
I seen such easy flow of information and feedback up and down (or is it
in and out of) the interface between user and provider.

I've dealt with various tech support venues, some of which I rate quite
highly, however the interplay between user/customer and provider is so
natural as to be a true partnership.

I knew, when I re-awakened my interest in ham radio, that I wanted a
radio I could grow with.  "Fait acomplie."  What I didn't know was that
I would witness the process of its growth.

Glad to be and Elecrafter!

--
73,
Dick ka1oz
Middleborough, MA

Radio:  Elecraft K3/100(Kit) SN 859
Antenna:  Titan-DX
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html


______________________________________________________________
Elecraft mailing list
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Help: http://mailman.qth.net/mmfaq.htm
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