Windows update clobbered me

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Windows update clobbered me

David F. Reed-2
I realize this is not a Windows list, but it relates to my K3 as I use
it and the K3 Utility to do things...

early this morning, Windows tried to install (but failed) 2019-07
Cumulative Update for Windows 10 Version 1803 for x64-based Systems
(KB4507435).

As a result, I have lost my virtual com ports...

in Device Manager, under USB controllers, they show as USB Serial
Converter (with a yellow triangle with an exclamation mark inside it),
and have the correct driver loaded, but somehow they are not working,
not findable in the K3 Utility, and so I am at a loss what to do /change
/ fix next...

Any help will be greatly appreciated.

Thanks & 73 de Dave, W5SV

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Re: Windows update clobbered me

Ian, NV4C
Dave,

A couple of quick thoughts:

1. Have you rebooted a couple of times? Despite what Microsoft may claim
about reboots  being  (un)necessary, you should always reboot a couple of
times after an update/upgrade.

2. Have you unplugged/plugged all your physical USB cables? That
accomplishes a couple of things - lets Windows redetect your devices, lets
drivers get reinstalled (if necessary).

3. If #2 doesn't work, try reinstalling drivers for both your physical
devices and your virtual COM ports. Windows has a nasty habit of ignoring
vendor-supplied drivers for its own drivers, which often don't work as well
as the vendor's.

Hope this helps.

73 de,

Ian, NV4C

On Sat, Jul 20, 2019, 10:28 AM David F. Reed <[hidden email]> wrote:

> I realize this is not a Windows list, but it relates to my K3 as I use
> it and the K3 Utility to do things...
>
> early this morning, Windows tried to install (but failed) 2019-07
> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
> (KB4507435).
>
> As a result, I have lost my virtual com ports...
>
> in Device Manager, under USB controllers, they show as USB Serial
> Converter (with a yellow triangle with an exclamation mark inside it),
> and have the correct driver loaded, but somehow they are not working,
> not findable in the K3 Utility, and so I am at a loss what to do /change
> / fix next...
>
> Any help will be greatly appreciated.
>
> Thanks & 73 de Dave, W5SV
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
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Re: Windows update clobbered me

Rick WA6NHC-2
In reply to this post by David F. Reed-2
Oh it's MUCH worse than that.

My system was coerced into version 1903 which uninstalled some software
and crippled others.  Reverting to 1803 and uninstalling that KB had no
effect; updating to the Cumulative that superseded it had no effect; the
network device (a weather station) can no longer communicate with the
computer.  I have no fix and I've run out of ideas.

The writer of the software isn't about to fix, what MicroSoft broke.

Thanks MS, we don't like your forced updates; some of us don't even need
a nanny.  Allow us the choice to turn updates OFF (forever if we choose).

Rick nhc


On 7/20/2019 7:27 AM, David F. Reed wrote:

> I realize this is not a Windows list, but it relates to my K3 as I use
> it and the K3 Utility to do things...
>
> early this morning, Windows tried to install (but failed) 2019-07
> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
> (KB4507435).
>
> As a result, I have lost my virtual com ports...
>
> in Device Manager, under USB controllers, they show as USB Serial
> Converter (with a yellow triangle with an exclamation mark inside it),
> and have the correct driver loaded, but somehow they are not working,
> not findable in the K3 Utility, and so I am at a loss what to do
> /change / fix next...
>
> Any help will be greatly appreciated.
>
> Thanks & 73 de Dave, W5SV
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
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Re: Windows update clobbered me

Bob McGraw - K4TAX
In reply to this post by David F. Reed-2
I would first reboot the computer a couple of times.  Then go to the
Windows Update application and run it.  Take all the defaults and let it
"do its thing".    A failed update will leave lots of fragments and crap
in the computer.

Also I suggest, as I do, run an application that gets rid of trash,
broken links, and such.  And that same application has the ability to
clean the computer Registry.  Usually there is lots of "crap" left over
from updates, software installs, and software uninstalls.   My
application is the paid  version but you can use the FREE version of
CCLEANER for this activity.

73

Bob, K4TAX


On 7/20/2019 9:27 AM, David F. Reed wrote:

> I realize this is not a Windows list, but it relates to my K3 as I use
> it and the K3 Utility to do things...
>
> early this morning, Windows tried to install (but failed) 2019-07
> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
> (KB4507435).
>
> As a result, I have lost my virtual com ports...
>
> in Device Manager, under USB controllers, they show as USB Serial
> Converter (with a yellow triangle with an exclamation mark inside it),
> and have the correct driver loaded, but somehow they are not working,
> not findable in the K3 Utility, and so I am at a loss what to do
> /change / fix next...
>
> Any help will be greatly appreciated.
>
> Thanks & 73 de Dave, W5SV
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

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Re: Windows update clobbered me

Clay Autery-2
THIS!

jv16.org  <----  The Registry Cleaner, et al. that I use.

______________________
Clay Autery, KY5G
(318) 518-1389

On 20-Jul-19 10:13, Bob McGraw K4TAX wrote:

> I would first reboot the computer a couple of times.  Then go to the
> Windows Update application and run it.  Take all the defaults and let
> it "do its thing".    A failed update will leave lots of fragments and
> crap in the computer.
>
> Also I suggest, as I do, run an application that gets rid of trash,
> broken links, and such.  And that same application has the ability to
> clean the computer Registry.  Usually there is lots of "crap" left
> over from updates, software installs, and software uninstalls.   My
> application is the paid  version but you can use the FREE version of
> CCLEANER for this activity.
>
> 73
>
> Bob, K4TAX
>
>
> On 7/20/2019 9:27 AM, David F. Reed wrote:
>> I realize this is not a Windows list, but it relates to my K3 as I
>> use it and the K3 Utility to do things...
>>
>> early this morning, Windows tried to install (but failed) 2019-07
>> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
>> (KB4507435).
>>
>> As a result, I have lost my virtual com ports...
>>
>> in Device Manager, under USB controllers, they show as USB Serial
>> Converter (with a yellow triangle with an exclamation mark inside
>> it), and have the correct driver loaded, but somehow they are not
>> working, not findable in the K3 Utility, and so I am at a loss what
>> to do /change / fix next...
>>
>> Any help will be greatly appreciated.
>>
>> Thanks & 73 de Dave, W5SV
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
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Re: Windows update clobbered me

Colin Thomas
David,

> in Device Manager, under USB controllers, they show as USB Serial
> Converter (with a yellow triangle with an exclamation mark inside it),
> and have the correct driver loaded, but somehow they are not working,
> not findable in the K3 Utility, and so I am at a loss what to do
> /change / fix next...

Have you gone to properties in USB Serial Converter and checked the VCP
box?   A similar thing happened to me when I upgraded to 1903 a couple
of days ago.

72

Colin, G3PSM


On 20/07/2019 16:18, Clay Autery wrote:

> THIS!
>
> jv16.org  <----  The Registry Cleaner, et al. that I use.
>
> ______________________
> Clay Autery, KY5G
> (318) 518-1389
>
> On 20-Jul-19 10:13, Bob McGraw K4TAX wrote:
>> I would first reboot the computer a couple of times.  Then go to the
>> Windows Update application and run it.  Take all the defaults and let
>> it "do its thing".    A failed update will leave lots of fragments
>> and crap in the computer.
>>
>> Also I suggest, as I do, run an application that gets rid of trash,
>> broken links, and such.  And that same application has the ability to
>> clean the computer Registry.  Usually there is lots of "crap" left
>> over from updates, software installs, and software uninstalls.   My
>> application is the paid  version but you can use the FREE version of
>> CCLEANER for this activity.
>>
>> 73
>>
>> Bob, K4TAX
>>
>>
>> On 7/20/2019 9:27 AM, David F. Reed wrote:
>>> I realize this is not a Windows list, but it relates to my K3 as I
>>> use it and the K3 Utility to do things...
>>>
>>> early this morning, Windows tried to install (but failed) 2019-07
>>> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
>>> (KB4507435).
>>>
>>> As a result, I have lost my virtual com ports...
>>>
>>> in Device Manager, under USB controllers, they show as USB Serial
>>> Converter (with a yellow triangle with an exclamation mark inside
>>> it), and have the correct driver loaded, but somehow they are not
>>> working, not findable in the K3 Utility, and so I am at a loss what
>>> to do /change / fix next...
>>>
>>> Any help will be greatly appreciated.
>>>
>>> Thanks & 73 de Dave, W5SV
>>>
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:[hidden email]
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to [hidden email]
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
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Re: Windows update clobbered me

David F. Reed-2
In reply to this post by David F. Reed-2
I tried uninstalling the devices and then plugging in again and
reinstalling the drivers - that worked!

On 7/20/2019 14:27, David F. Reed wrote:

> I realize this is not a Windows list, but it relates to my K3 as I use
> it and the K3 Utility to do things...
>
> early this morning, Windows tried to install (but failed) 2019-07
> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
> (KB4507435).
>
> As a result, I have lost my virtual com ports...
>
> in Device Manager, under USB controllers, they show as USB Serial
> Converter (with a yellow triangle with an exclamation mark inside it),
> and have the correct driver loaded, but somehow they are not working,
> not findable in the K3 Utility, and so I am at a loss what to do
> /change / fix next...
>
> Any help will be greatly appreciated.
>
> Thanks & 73 de Dave, W5SV
>
______________________________________________________________
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Home: http://mailman.qth.net/mailman/listinfo/elecraft
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Post: mailto:[hidden email]

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Re: Windows update clobbered me

Mark Musick
In reply to this post by Bob McGraw - K4TAX
David,
I echo what Bob says.
I would run the update again and update to the latest 1903. You always want the latest update. Then go from there.
I can vouch for the FREE version of CCLEANER. I have an IT friend who takes care of all three PCs I have in the shack and that is what he uses. He runs it periodically as I install and uninstall software.
Run the 1903 update, sit back, let it do its thing and don't touch anything unless it asks you.
I have updated all my PCs and my wife's to version 1903 with no problems thankfully. After the update all my applications ran as before. I didn't have to make adjustments to anything.
You can turn off the automatic update feature in Windows Settings.
If you need more help, I'm sure the collective here can get you going.
Hope you get it resolved soon.

73,
Mark, WB9CIF

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of Bob McGraw K4TAX
Sent: Saturday, July 20, 2019 15:14
To: [hidden email]
Subject: Re: [Elecraft] Windows update clobbered me

I would first reboot the computer a couple of times.  Then go to the Windows Update application and run it.  Take all the defaults and let it "do its thing".    A failed update will leave lots of fragments and crap in the computer.

Also I suggest, as I do, run an application that gets rid of trash, broken links, and such.  And that same application has the ability to clean the computer Registry.  Usually there is lots of "crap" left over from updates, software installs, and software uninstalls.   My application is the paid  version but you can use the FREE version of CCLEANER for this activity.

73

Bob, K4TAX


On 7/20/2019 9:27 AM, David F. Reed wrote:

> I realize this is not a Windows list, but it relates to my K3 as I use
> it and the K3 Utility to do things...
>
> early this morning, Windows tried to install (but failed) 2019-07
> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
> (KB4507435).
>
> As a result, I have lost my virtual com ports...
>
> in Device Manager, under USB controllers, they show as USB Serial
> Converter (with a yellow triangle with an exclamation mark inside it),
> and have the correct driver loaded, but somehow they are not working,
> not findable in the K3 Utility, and so I am at a loss what to do
> /change / fix next...
>
> Any help will be greatly appreciated.
>
> Thanks & 73 de Dave, W5SV
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net Please help support this email
> list: http://www.qsl.net/donate.html Message delivered to
> [hidden email]

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Re: Windows update clobbered me

David Haines
In reply to this post by David F. Reed-2
Have you tried doing a System Restore?  I'm not sure, but it may put
your system back to where it was before the update.

73, david, KC1DNY

On 7/20/2019 11:28 AM, David F. Reed wrote:

> I tried uninstalling the devices and then plugging in again and
> reinstalling the drivers - that worked!
>
> On 7/20/2019 14:27, David F. Reed wrote:
>> I realize this is not a Windows list, but it relates to my K3 as I
>> use it and the K3 Utility to do things...
>>
>> early this morning, Windows tried to install (but failed) 2019-07
>> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
>> (KB4507435).
>>
>> As a result, I have lost my virtual com ports...
>>
>> in Device Manager, under USB controllers, they show as USB Serial
>> Converter (with a yellow triangle with an exclamation mark inside
>> it), and have the correct driver loaded, but somehow they are not
>> working, not findable in the K3 Utility, and so I am at a loss what
>> to do /change / fix next...
>>
>> Any help will be greatly appreciated.
>>
>> Thanks & 73 de Dave, W5SV
>>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
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Re: Windows update clobbered me

Mark Musick
In reply to this post by David F. Reed-2
David,
I would still update to 1903. Each update has updated security features and new features.
If I remember correctly Microsoft does an annual major Windows update. The four digit number indicates the year and month of the update. 1903 is the update from March 2019.
I was on version 17xx and went through two updates. First to 1803 then to 1903. I did not go directly from 17xx to 1903. I don't know if this is why I didn't have any trouble or not. But it worked for me.

Mark, WB9CIF

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of David F. Reed
Sent: Saturday, July 20, 2019 15:28
To: Elecraft Reflector <[hidden email]>
Subject: Re: [Elecraft] Windows update clobbered me

I tried uninstalling the devices and then plugging in again and reinstalling the drivers - that worked!

On 7/20/2019 14:27, David F. Reed wrote:

> I realize this is not a Windows list, but it relates to my K3 as I use
> it and the K3 Utility to do things...
>
> early this morning, Windows tried to install (but failed) 2019-07
> Cumulative Update for Windows 10 Version 1803 for x64-based Systems
> (KB4507435).
>
> As a result, I have lost my virtual com ports...
>
> in Device Manager, under USB controllers, they show as USB Serial
> Converter (with a yellow triangle with an exclamation mark inside it),
> and have the correct driver loaded, but somehow they are not working,
> not findable in the K3 Utility, and so I am at a loss what to do
> /change / fix next...
>
> Any help will be greatly appreciated.
>
> Thanks & 73 de Dave, W5SV
>
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
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Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]
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Re: Windows update clobbered me

Bob McGraw - K4TAX
In reply to this post by Clay Autery-2
Here is the link to the app that I use.  Take the FREE download.

https://www.ccleaner.com/ccleaner/download

73
Bob, K4TAX


On 7/20/2019 10:18 AM, Clay Autery wrote:
> THIS!
>
> jv16.org  <----  The Registry Cleaner, et al. that I use.
>
> ______________________
> Clay Autery, KY5G
> (318) 518-1389
>

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Re: Windows update clobbered me

rich hurd WC3T
In reply to this post by Rick WA6NHC-2
On Sat, Jul 20, 2019 at 10:46 Rick WA6NHC <[hidden email]> wrote:

> .
>
> Thanks MS, we don't like your forced updates; some of us don't even need
> a nanny.  Allow us the choice to turn updates OFF (forever if we choose).
>
>
Lie to Windows and tell it you are on a metered connection.
--
72,
Rich Hurd / WC3T / DMR: 3142737
Northampton County RACES, EPA-ARRL Public Information Officer for Scouting
Latitude: 40.761621 Longitude: -75.288988  (40°45.68' N 75°17.33' W) Grid:
*FN20is*
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Re: Windows update clobbered me

Bill-3
In reply to this post by Bob McGraw - K4TAX
It is a shame that more good, useful, and easy to operate software is
not available for Linux. Notice that I said good, useful, and easy to
operate!

The list of available amateur radio related software for Linux is short,
and much of that is difficult to install and not intuitive in use - or,
in some cases, no longer available.

The use of WINE (allows some Windows software to run in Linux) is not a
reliable answer, as it generally only performs well for simple software.
Try to run something like HRD under it and you will be rewarded with
total failure.

Bill W2BLC

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Re: Windows update clobbered me

Elecraft mailing list
<rant>


Re:  "It is a shame that more good, useful, and easy to operate software is not available for Linux. Notice that I said good, useful, and easy to
operate!"


...and easy to install!  Many experienced Linux users aren't much help, either.  I spent several months getting Quisk installed on my Raspberry Pi.  Users on various blogs provided information complete with typographical errors, incorrect instructions that some "advisors" eventually admitted had not actually been tried and just might not work, and even insults like, "If you need to know how to do this then you will already know!"  Huh?


I don't find Linux to be the the idealistic place I am told that it is.  If all you want to do is use canned packages that are available using a "store" or apt-get, then it works mostly fine for new Linux users.  Most ham applications are not available that way, so old timers like me struggle.  BTW, I have used a lot of mainframe Unix software during my career.  The difference was that I didn't have to get it working.  IT did that!  I was paid to design products, not install software.


</rant>


Mark,KE6BB



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Re: Windows update clobbered me

k6dgw
Agreed.  "UNIX jargon" can be quite off-putting to newbies who have
never grepped before.  Most of the "Windoze jargon" is hidden behind the
screen, but have one of your USB ports develop constipation and Device
Mangler will take you to jargon you've never dreamed of.

With a command line interface, there is basically one way to do each
thing.  In Windows, if there aren't 53 ways to do each thing, just wait,
the next forced update will provide them.

73,
Fred ["Skip"] K6DGW
Sparks NV DM09dn
Washoe County

On 7/20/2019 9:50 AM, Mark Petiford via Elecraft wrote:
> <rant>
> I don't find Linux to be the the idealistic place I am told that it is.  If all you want to do is use canned packages that are available using a "store" or apt-get, then it works mostly fine for new Linux users.  Most ham applications are not available that way, so old timers like me struggle.  BTW, I have used a lot of mainframe Unix software during my career.  The difference was that I didn't have to get it working.  IT did that!  I was paid to design products, not install software.
> </rant>
> Mark,KE6BB
>

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Re: Windows update clobbered me

Phil Kane-2
In reply to this post by Bob McGraw - K4TAX

> On July 20, 2019 at 11:13 AM Bob McGraw K4TAX <[hidden email]> wrote:
>
>
> I would first reboot the computer a couple of times.  Then go to the
> Windows Update application and run it.  Take all the defaults and let it
> "do its thing".    A failed update will leave lots of fragments and crap
> in the computer.
>
> Also I suggest, as I do, run an application that gets rid of trash,
> broken links, and such.  And that same application has the ability to
> clean the computer Registry.  Usually there is lots of "crap" left over
> from updates, software installs, and software uninstalls.   My
> application is the paid  version but you can use the FREE version of
> CCLEANER for this activity.

My only gripe about that procedure (which I use for that same purpose) is that it deletes all the cookies whether I tell it to do so or not. The result is that when I log into my bank on-line, they go through the "we will send you a security code" verification procedure because it can't find the now-deleted cookie.  I guess that we can't have everything.....

73 de K2ASOP  Phil Kane
Sent by remote log-in
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Re: Windows update clobbered me

K8TE
Actually Phil, I configure CCleaner to not delete my Chrome cookies.  There
are lots of options in CCleaner worth exploring to make it more effective
and less intrusive.

If we use a computer in our shacks, it pays to know it and the operating
system as best we can.  It's just a tool like a fine soldering station.
Often, both aren't used to their full capabilities.  For example, Windows
(and many of its applications like Chrome browser, MS Office, Loggers) has a
large number of keyboard shortcuts.  I'm a big fan of those since they allow
me to keep my fingers on the home keys, a big plus in contesting or running
stations for a Special Event Station (SES).

73, Bill, K8TE



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