A reflector should also be for constructive suggestions to make things better.
Having had some emails that seemed to have become lost in cyberspace
as I recently had, makes me appreciate Bob's, suggestion. I don't know what it would take to do that, but I think it would removed the doubt factor.
The response could be simple.
Reflectors should not only be used by sycophants.
Rich, n0ce
OK, so you have an automated response from some computer that such and
such email was received. It still hasn't gotten to the person it needs
to go to, so maybe if you send your email with a request for a "Read
Receipt", you'd at least know that a PERSON had looked at it, and
checked the "BOX".
I personnaly don't think this is the forum for complaints about the
company or it's policies. If you have a problem with customer service,
orders, or support, you need to email Wayne, Eric or Lisa. They will
help you solve your problem. Sharing their/your "dirty laundry" with
current, past and potential customers is not in good taste. It there
were a systemic problem with support or service, the company would not
be doing business this long with the vast array of products available
that Elecraft offers.
...bilkl nr4c
On Tue, 7 Aug 2012 07:17:41 -0400, Robert Emory wrote:
> As a suggestion perhaps Elecraft could set up their email server
> to automatically generate a response to every email that it has
> been received (and maybe a thank you) and a reply will be
> forth coming.
> Then the sender would know their email had been received.
> Just a thought,
> Bob (KD1CT)
Richard Fjeld, N0CE
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