Posted by
Terry Schieler on
Feb 08, 2012; 8:04pm
URL: http://elecraft.85.s1.nabble.com/No-Response-From-Elecraft-tp7263864p7267175.html
Hmmm. Eric, might we have a competitive lobbyist in our midst hurling negative-vibe bombs into the friendly confines of the E-Team territory? AND IN ALL CAPS?
Terry, W0FM
-----Original Message-----
From: Eric Swartz - WA6HHQ, Elecraft [mailto:
[hidden email]]
Sent: Tuesday, February 07, 2012 4:37 PM
Subject: Re: [Elecraft] No Response From Elecraft
Hi Larry,
Dale in our support group has replied to you via email just now. (
[hidden email] ) Have you received his email? He'd like to get your
phone number so he can go over your problem with you. You can also call
and ask for him at 831-763-4211.
Also, what email address did you send your support request to? I just
checked all of our incoming email boxes and your email is not showing up
there.
[hidden email] and
[hidden email] are our primary
support email addresses.
We also did not receive a phone message from you. What time of day and
what number did you call?
I personally checked all of our voice mailboxes and we did not have
anything with your call/name or referencing KPA500. I'm mystified as to
what happened.
Dale will make sure we get whatever the problem is addressed for you as
soon as he hears back from you.
Regards,
Eric WA6HHQ
---
www.elecraft.com
On 2/7/2012 1:33 PM, Larry wrote:
> I HAVE BEEN HEARING ABOUT THE GREAT SERVICE THAT ELECTRIFY GIVES. WELL WE BOUGHT A KPA-500 AMPLIFIER THAT HAS GONE BAD. WE SENT AN EMAIL YESTERDAY AND TRIED TO CALL THEM TODAY. SO FAR NO RESPONSE. MAN WHAT SERVICE!!!!! K4MWE
>
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