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Re: QRO - KPA500 Failure

Posted by N7US on Feb 06, 2020; 9:52pm
URL: http://elecraft.85.s1.nabble.com/QRO-KPA500-Failure-tp7658244p7658252.html

Elecraft self-insures on outbound shipments (i.e., shipments from Elecraft
to customer).  That means they accept the responsibility of carrier loss or
damage because their history of loss/damage has been low.

The fact that they self-insure doesn't cover shipments to them unless the
company is paying for the shipping, as is the case with a warranty return,
I believe.  Their shipping instructions for repair returns out of warranty
recommend the customer insure the shipment.

I received about a 25% discount from UPS when I shipped my KPA1500 a couple
of months ago due to my membership in a professional society.  You might
check for similar discounts if you have any similar memberships.

Jim N7US

On Thu, Feb 6, 2020, 3:28 PM Hisashi T Fujinaka <[hidden email]> wrote:

> I'm not sure who asked the question first, but check your email from
> Elecraft support about shipping. I was told Elecraft self-insures, so my
> shipping of my KPA1500 amp from Portland, OR to the mothership was
> around $20.
>
> On Thu, 6 Feb 2020, Rick Bates, NK7I wrote:
>
> > While also not cheap in shipping and insurance (ask me how I know?) that
> > is often the better choice.
> >
> > Rick, NK7I
>
> --
> Hisashi T Fujinaka - [hidden email]
> BSEE + BSChem + BAEnglish + MSCS + $2.50 = coffee
>
>
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