Are Elecraft accepting return to Manufacturer for repairs yet ?

[Tim Seed]

Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting

So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020….  ??

I am sure that I am not the only person with equipment waiting return.

Thanks

    Tim
     
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[Ronnie Hull]

They just accepted my K3 for repair

W5sum

Sent from my iPhone

> On Oct 26, 2020, at 7:57 PM, "[hidden email]" <[hidden email]> wrote:
>
> Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting
>
> So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020….  ??
>
> I am sure that I am not the only person with equipment waiting return.
>
> Thanks
>
>    Tim
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
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> Post: mailto:[hidden email]
>
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> Please help support this email list: http://www.qsl.net/donate.html
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[kc8wh.mh]

Tim.On October 5th I requested an RMA to return my K3s for repair.They sent me an RMA on the 15th of October.I got an email today stating that they have received my K3s.Estimating 15 to 20 work days for repair.Hope this helpsMikeKC8WHSent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------From: [hidden email] Date: 10/26/20  8:58 PM  (GMT-05:00) To: [hidden email] Subject: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ? Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020….  ??I am sure that I am not the only person with equipment waiting return.Thanks    Tim     ______________________________________________________________Elecraft mailing listHome: http://mailman.qth.net/mailman/listinfo/elecraftHelp: http://mailman.qth.net/mmfaq.htmPost: mailto:[hidden email] list hosted by: http://www.qsl.netPlease help support this email list: http://www.qsl.net/donate.htmlMessage delivered to [hidden email]
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[Eric Swartz - WA6HHQ]

Hi Tim,

We’re still here and have been back accepting and repairing RSAs for many months. Elecraft is in good shape - Fortunately the fires were never close to the factory, which is not in a forested area.  

I apologize for any confusion with your repair request in May   Apparently there was a miscommunication on your request.  

I’m forwarding your email directy to our support team
and they should be in contact with you tomorrow (Tuesday).  

73,
Eric
elecraft.com
---
Sent from my iPhone 6S

> On Oct 26, 2020, at 6:04 PM, Wayne Burdick <[hidden email]> wrote:
>
> ?
> Tnx
> W
>
>
>> Begin forwarded message:
>>
>> From: "[hidden email]" <[hidden email]>
>> Subject: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ?
>> Date: October 26, 2020 at 5:57:12 PM PDT
>> To: "[hidden email]" <[hidden email]>
>>
>> Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting
>>
>> So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020….  ??
>>
>> I am sure that I am not the only person with equipment waiting return.
>>
>> Thanks
>>
>>    Tim
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>

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[Elecraft mailing list]

Hi Tim,
Yep, they are accepting repairs. Sent one of my K3's for repair and a full checkout They added some mods. Happy with the fix, turn and price.
N2TK, Tony

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of [hidden email]
Sent: Monday, October 26, 2020 8:57 PM
To: [hidden email]
Subject: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ?

Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting

So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020….  ??

I am sure that I am not the only person with equipment waiting return.

Thanks

    Tim
     
______________________________________________________________
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Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]

______________________________________________________________
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