Elecraft

Elecraft KX3 Support

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Grant Youngman-2

Elecraft KX3 Support

Can anyone confirm whether or not Elecraft is currently providing support services for the KX3? As of 5/11, they weren’t issuing RSAs for the KX3, but I wonder if they are currently providing email support or support through the “contact” web-form? Trying to determine if support is temporarily on hold, or if the support inbox is overflowing, and need to remember that patience is a virtue …

Thanks .. Grant NQ5T
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Lynn W. Taylor, WB6UUT-3

Re: Elecraft KX3 Support

I have received excellent KX3 support during the pandemic.

It was slower than normal, but then again "normal" is much slower than
normal.

73 -- Lynn

On 6/17/20 10:30 AM, Grant Youngman wrote:

> Can anyone confirm whether or not Elecraft is currently providing support services for the KX3? As of 5/11, they weren’t issuing RSAs for the KX3, but I wonder if they are currently providing email support or support through the “contact” web-form? Trying to determine if support is temporarily on hold, or if the support inbox is overflowing, and need to remember that patience is a virtue …
>
> Thanks .. Grant NQ5T
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
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>
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>

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wayne burdick

Re: Elecraft KX3 Support

Administrator

In reply to this post by Grant Youngman-2

Grant,

We are, but response time has ticked up a bit for obvious reasons.

If you have a burning question, feel free to email me directly.

73.5,
Wayne
N6KR

----
elecraft.com

> On Jun 17, 2020, at 10:33 AM, Grant Youngman <[hidden email]> wrote:
>
> Can anyone confirm whether or not Elecraft is currently providing support services for the KX3? As of 5/11, they weren’t issuing RSAs for the KX3, but I wonder if they are currently providing email support or support through the “contact” web-form? Trying to determine if support is temporarily on hold, or if the support inbox is overflowing, and need to remember that patience is a virtue …
>
> Thanks .. Grant NQ5T
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
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kt5te

Re: Elecraft KX3 Support

OK, Wayne, I'll bite... 73.5?

--
73, William KT5TE

On Wednesday, June 17, 2020 12:46:56 PM CDT Wayne Burdick wrote:

> Grant,
>
> We are, but response time has ticked up a bit for obvious reasons.
>
> If you have a burning question, feel free to email me directly.
>
> 73.5,
> Wayne
> N6KR
>
>
> ----
> elecraft.com
>
> > On Jun 17, 2020, at 10:33 AM, Grant Youngman <[hidden email]> wrote:
> >
> > Can anyone confirm whether or not Elecraft is currently providing support
> > services for the KX3? As of 5/11, they weren’t issuing RSAs for the KX3,
> > but I wonder if they are currently providing email support or support
> > through the “contact” web-form? Trying to determine if support is
> > temporarily on hold, or if the support inbox is overflowing, and need to
> > remember that patience is a virtue …
> >
> > Thanks .. Grant NQ5T
> > ______________________________________________________________
> > Elecraft mailing list
> > Home: http://mailman.qth.net/mailman/listinfo/elecraft
> > Help: http://mailman.qth.net/mmfaq.htm
> > Post: mailto:[hidden email]
> >
> > This list hosted by: http://www.qsl.net
> > Please help support this email list: http://www.qsl.net/donate.html
> > Message delivered to [hidden email]
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

wayne burdick

Re: Elecraft KX3 Support

Administrator

Service with a smile.

Wayne
N6KR

> On Jun 17, 2020, at 2:16 PM, Kt5te <[hidden email]> wrote:
>
> OK, Wayne, I'll bite... 73.5?
>
> --
> 73, William KT5TE
>
> On Wednesday, June 17, 2020 12:46:56 PM CDT Wayne Burdick wrote:
>> Grant,
>>
>> We are, but response time has ticked up a bit for obvious reasons.
>>
>> If you have a burning question, feel free to email me directly.
>>
>> 73.5,
>> Wayne
>> N6KR
>>

Bill Frantz

Re: Elecraft KX3 Support

In reply to this post by Grant Youngman-2

I got good support when I had problems with my KX3. It was
slower than BC, but just as good.

BTW, my problems turned out to be: (1) Bad BNC connector on
antenna lead. (2) Messed up firmware. The KX3 utility couldn't
identify the firmware version. Reload fixed it.

73 Bill AE6JV

On 6/17/20 at 1:30 PM, [hidden email] (Grant Youngman) wrote:

>Can anyone confirm whether or not Elecraft is currently
>providing support services for the KX3? As of 5/11, they
>weren’t issuing RSAs for the KX3, but I wonder if they are
>currently providing email support or support through the
>“contact” web-form? Trying to determine if support is
>temporarily on hold, or if the support inbox is overflowing,
>and need to remember that patience is a virtue …
----------------------------------------------------
Bill Frantz | Art is how we decorate space,
408-348-7900 | music is how we decorate time.
www.pwpconsult.com | -Jean-Michel Basquiat

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